I had a Swann extended warranty and had a water leak from the EGR Cooler Valve into the exhaust. I was about 12 months into the warranty when I required a claim which they did everything they could to get out of paying. They requested the VW service history which has always been performed as required, with the exception of the last service which was a week outside of the scheduled service, or about 500k's in my case. VW argued my case and it was only through their relationship they met the cost of replacing the valve and then cancelled the warranty and refunded a small portion of the remaining premium, citing the poor service history of the vehicle as their excuse. Swann insurance is no longer supported by the dealer who sells 100+ cars per month!
I had a comprehensive insurance policy with Allianz on a Honda which I owned prior the Golf. Leaving home one day a woman was approaching from the other direction and went out around a parked car head on into ours. I had my wife in the car, she was alone. She braked so hard she popped her rear tyre, I hadn't seen her until it was too late. I was clearly in the right with a witness to prove it. Said woman lied through her teeth to her insurance company and Allianz forced me to pay the excess. Allianz through their process requested a copy of my driving history which I had fully disclosed to the broker who arranged the cover, including loss of license through accumulation of demerit points. On that basis they partially paid the claim and cancelled the policy only refunding a portion of the premium, despite having recently renewed it.
Neither will see a cent from me nor any of my clients again.
I had a comprehensive insurance policy with Allianz on a Honda which I owned prior the Golf. Leaving home one day a woman was approaching from the other direction and went out around a parked car head on into ours. I had my wife in the car, she was alone. She braked so hard she popped her rear tyre, I hadn't seen her until it was too late. I was clearly in the right with a witness to prove it. Said woman lied through her teeth to her insurance company and Allianz forced me to pay the excess. Allianz through their process requested a copy of my driving history which I had fully disclosed to the broker who arranged the cover, including loss of license through accumulation of demerit points. On that basis they partially paid the claim and cancelled the policy only refunding a portion of the premium, despite having recently renewed it.
Neither will see a cent from me nor any of my clients again.
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