VW's 3 Year Extended Warranty

[rs73]

are all these extended factory (or I assumed it's dealer provided) warranty are basically the same, outsourced, 3rd party used car warranty that we often get when buying used cars off dealers?

[brad]

I rang Southern Classic yesterday (Friday) and asked to speak to Jaz but was told she's on leave (again) so I spoke to Mario who quoted me $1800 for the extended warranty on my 07 GTI with DSG. When I mentioned what some of you have paid he said it's gone up but he dropped the price to $1500.

Has anyone bought an extended warranty from Southern Classic in the last few weeks that can confirm what price you paid preferably on a DSG equipped vehicle if that makes a difference.

Thanks.

Talk to Kim Billet at Suthern Classic. Should be sub$1400

[brad]

are all these extended factory (or I assumed it's dealer provided) warranty are basically the same, outsourced, 3rd party used car warranty that we often get when buying used cars off dealers?

No
10charzzzz

[funkay]

Hey Everyone,

Just read through this entire thread.
Has definately answered a few of my questions.

Just hope the deals that were negotiated through the members of this forum (great work guys!) are still valid, when I'm looking to buy an extended warranty around christmas/new years.

Thanks to everyone who contributed

EDIT: Just have some questions that have come to mind...

1. Just to clarify/confirm - from what I have read in this thread, the extended new car warranty applies to the vehicle itself, not exclusively the registered owner of the vehicle at the time the extended warranty was purchased?
2. If the answer to question 1 is yes - If the registered owner of the car is a company because it is a leased car, does that complicate things? What would be the process of purchasing an extended warranty if this is the case? (I'm planning on purchasing the car at the end of its lease)
3. General clarification on the finer details of the warranty, ie what is covered / what isn't covered & how warranty claims work, etc. I assume that should be answered in the PDS. Is the PDS posted earlier in this thread still valid or has a new version been released? I'll have to give it a read.

Thanks sooo much in advance. Anything that can be answered would be greatly appreciated.

Funkay

[OilBurna]

has anyone claimed on the extended warranty yet and how hard / prompt was the process through Allianz and the dealer etc?

[mmanda]

has anyone claimed on the extended warranty yet and how hard / prompt was the process through Allianz and the dealer etc?

Well with my door issue last Friday. VW Essendon approached Allianz in the morning with the claim and by about 2pm Allianz had rejected it based on the fact that the policy was only 2 days old AND my car was 1 day out of its new car warranty.

So they were very quick in rejecting it.

Also, the guys at the service dept said that Allianz will reject a claim for any car that doesnt have the proper servicing history. He said he's seen this happen quite a few times for engine relatd issues.

Thats my only experience with it to date and hopefully my only experience ever!

[funkay]

Well with my door issue last Friday. VW Essendon approached Allianz in the morning with the claim and by about 2pm Allianz had rejected it based on the fact that the policy was only 2 days old AND my car was 1 day out of its new car warranty.

So did you end up getting the car repaired?
If so, was it under extended or original manufacturer's warranty?

Sounds like they've bungled something up in their internal management process.
In either case, it would have been covered by one warranty or the other!!!

[HOTHATCH]

Talk to Kim Billet at Suthern Classic. Should be sub$1400

Spoke to Kim today. She quoted me $1320 for my 2007 MY08 5 door with DSG.

It's a done deal.

[mmanda]

So did you end up getting the car repaired?
If so, was it under extended or original manufacturer's warranty?

Sounds like they've bungled something up in their internal management process.
In either case, it would have been covered by one warranty or the other!!!

In the end it was covered by the original manufacturers warranty

[hooba]

1. Charge $1400 for extended warranty
2. ???
3. Reject claims.
4. PROFIT!!!

has anyone claimed on the extended warranty yet and how hard / prompt was the process through Allianz and the dealer etc?

Great question to ask, anybody?

[Maverick]

Well with my door issue last Friday. VW Essendon approached Allianz in the morning with the claim and by about 2pm Allianz had rejected it based on the fact that the policy was only 2 days old AND my car was 1 day out of its new car warranty.

They rejected the warranty claim because it was fraudulent.

The failure occurred before the extended warranty/insurance policy took effect.

Also, the guys at the service dept said that Allianz will reject a claim for any car that doesnt have the proper servicing history. He said he's seen this happen quite a few times for engine relatd issues.

Volkswagen will do the same under the factory warranty.

[Wolfgang]

What is defined as proper service history?

(Of course having the car serviced on time.)

Does all work have to be done by VW?

Can the car be serviced by an independant VW mechanic and not void the warranty?

[Maverick]

What is defined as proper service history?

(Of course having the car serviced on time.)

Does all work have to be done by VW?

Can the car be serviced by an independant VW mechanic and not void the warranty?

If the work has been performed outside the dealer network I'm sure that they will want to see some proof that the work was done like invoices/receipts and may scrutinise the quality of the work depending on what's failed (ie if the dealer said the engine is full of sludge).

[Transporter]

What is defined as proper service history?

(Of course having the car serviced on time.)

Does all work have to be done by VW?

Can the car be serviced by an independant VW mechanic and not void the warranty?

Maintenance carried out as per VW service schedule using approved parts and that includes oils too.

No.

Yes, and you will not void the warranty.

If the work has been performed outside the dealer network I'm sure that they will want to see some proof that the work was done like invoices/receipts and may scrutinise the quality of the work depending on what's failed (ie if the dealer said the engine is full of sludge).

Easy to prove if you keep the invoices and honestly if everything was done as per schedule, they can scrutinies whatever they want.
and if you changed oil more frequently than their 1 year/15,000km interval there will be no sludge. Anything prematurely worn out or broken get repaired under warranty by your dealer, no worries.

[brad]

What is defined as proper service history?

(Of course having the car serviced on time.)

Does all work have to be done by VW?

Can the car be serviced by an independant VW mechanic and not void the warranty?

read your warranty book - it's all there in plain English. "Work to be carried out by suitably qualified personnel using genuine parts" (something like that). Suitably qualified personnel can even stamp your warranty book.

I'm not sure why people concern themselves so much. I'm "suitably qualified personnel" but I find it simpler to just rock up to the dealer every 15,000km & get the job done. 45,000km worth of services has been <$1000 so far. I don't think $500 a year is a huge amount to pay to keep your car maintained.