Reverse sensors question

[dunners]

Id be taking it up with Skoda Aus.

It's actually a very common practice most dealerships do it in some form or another. If anything goes wrong with it the responsibility is with the dealership who fitted it (or in turn the original manufacturer).

[tigger73]

Reverse sensors question

It's actually a very common practice most dealerships do it in some form or another. If anything goes wrong with it the responsibility is with the dealership who fitted it (or in turn the original manufacturer).

I am sure it is. But even though it may be common practise in the industry, if they're not going to have the same features you'd think the sales guys ought to explain that it's not going to have the same options as the OEM part.

Whether it is fitted at the factory or the dealer has no difference to functionality if it's OEM. When you buy a new car with an option I think most people would expect that OEM/genuine parts were going to be used irrespective of where that part was fitted.

Same as when you take it to the dealer for service you expect genuine parts/oils to be used.



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[dunners]

if they're not going to have the same features you'd think the sales guys ought to explain that it's not going to have the same options as the OEM part.

Whether it is fitted at the factory or the dealer has no difference to functionality if it's OEM. When you buy a new car with an option I think most people would expect that OEM/genuine parts were going to be used irrespective of where that part was fitted.

This is what I said before, they don’t sell it advertising that it's OEM. You request parking sensors and they provide them (or ad them in to sweeten the deal). There is nothing which states that everything provided in a new car has to be OEM.

That’s why I said if you’re buying make sure you specify what you want, in this circumstance OPS. If you have requested the OEM option and then they fit aftermarket that’s when you have a case, otherwise they have fulfilled their obligations.
Yes it sucks and to a point some may consider it deceit, but they aren't breaking any rules.

[kamold]

They aren't breaking any rules but putting the onus on the consumer to understand every acronym from multiple manufacturers is poor form. A dealer who wants to build rapport and a loyal customer base should offer aftermarket as an inferior, cheaper option only if it has less functionality than oem as in the case of ops.

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[Harpoon]

I spoke to the manager, expressed my disappointment and told him I won't be back and if I buy another Skoda it'll be from elsewhere.

I won't lose sleep over the sensors. They work as far as beeps go. Just feel a bit mislead. Meh.

[tigger73]

This is what I said before, they don’t sell it advertising that it's OEM. You request parking sensors and they provide them (or ad them in to sweeten the deal). There is nothing which states that everything provided in a new car has to be OEM.

That’s why I said if you’re buying make sure you specify what you want, in this circumstance OPS. If you have requested the OEM option and then they fit aftermarket that’s when you have a case, otherwise they have fulfilled their obligations.
Yes it sucks and to a point some may consider it deceit, but they aren't breaking any rules.

Yes understand the dealer may be technically meeting their obligations, however it's only because the person purchasing the car isn't specific enough in writing the contract and the dealer bends it to their benefit.

Legally correct but probably not how the person signing the contract for the vehicle intended.


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