Auto-Polar FIS+ Advanced - Complete Guide

[Ozram]

Not sure if it's operator error yet but I'm having issues with mine. I updated to the correct white dot 3.2 firmware and the install went well. I even got the mirror dip to work. I synchronised it as per the instructions but have found that after I lock my car and come back later the unit is not connected any more. The only thing I can think of is the vehicle is overdue for service and the message is appearing when I start the car. Maybe this is affecting it as instead of the Polar screen I get a status screen saying overdue for service by 150 kms!

If I reset the unit by unplugging it and reconnecting then the diagnostics connected message comes up on the RNS and the system works. However, the radio now shuts off after 30 minutes like it is not registering it is on when the vehicle is being driven.

Any ideas?

[Ryan_R]

Mine worked fine when I was overdue for service...

Post on the auto polar forums

[zei20t]

+1 with mine working fine too. as of a week ago I got the 'service in xxxxkm' notification. I click OK and it goes back to the polar fis screen.

[Ozram]

Hmm. I reset the screen and no different.

If I lock the car and go back 20 mins later the radio does not come on with the ignition and the MFD does not search for the phone. Only 3 screens available in the MFD are the service status screen, the setup convenience & lighting screen and the Speedo display. When I switch the RNS on and push the phone button it says no phone connected. It seems like the unit is going to sleep after 10 mins or so and also switching the radio off. Only way to get it to wake up is to undo the power cable to it and reconnect it. Then the RNS displays the "diagnostics connected" screen and the MFD bursts into life with the Polar FIS screen.

Discombobulated......

[Ryan_R]

Make sure the connections are tight, something is preventing the radio, bluetooth, etc from talking with the gateway. Or the unit itself has crashed and you need to disconnect the battery or relevant fuse for 2 mins. Have you got the latest firmware installed? Haven't accidentally chosen the red MFD firmware for your white MFD car?

[zei20t]

I rekon also try going through the menus and reset to factory.

if you came from an early firmware, there could be old information in there stuffing it up

[tigger73]

Hmm. I reset the screen and no different.

If I lock the car and go back 20 mins later the radio does not come on with the ignition and the MFD does not search for the phone. Only 3 screens available in the MFD are the service status screen, the setup convenience & lighting screen and the Speedo display. When I switch the RNS on and push the phone button it says no phone connected. It seems like the unit is going to sleep after 10 mins or so and also switching the radio off. Only way to get it to wake up is to undo the power cable to it and reconnect it. Then the RNS displays the "diagnostics connected" screen and the MFD bursts into life with the Polar FIS screen.

Discombobulated......

If you have a problem I'd recommend updating to the very latest firmware - 0.3.3b0W - ENGLISH version (this was latest beta firmware from last week).

Then confirm that this behaves the same (i.e. the latest available firmware exhibits the issue).

Post your problem with as much detail as possible (include autoscan if you have VCDS) to the auto-polar forum

I would recommend making a fresh thread with your problem rather than tacking onto an existing thread.

The developers are very active on this forum and generally respond on the same day. If they are online at the time there's even a chat option on the forum which can be useful for getting a quick response to an issue.

[Ozram]

Thanks for your help guys.

The system works fine if I unplug the black box and reconnect it. The only issue is it has a connection issue with the RNS if it is left for over 20 minutes or so.

I checked with VCDS and came up with a couple of fault codes yesterday. One in 09 - Cental Electrics saying something like "Load management intervention", a hard fault. The other is in 19 - Canbus and is "communication error with infotainmnet unit".

I have the full codes on my other computer and will do as you guys suggest and post on the Polar forums. I know someone who also has the same unit so I may try and swap it over to identify if it is a wiring issue or a Polar issue.

I'll also check the connections when the car gets back from service this morning.

[zei20t]

its best to clear all the codes and start over. they may be unrelated, or fixed since firmware upgrades.

as already mentioned, seek them out on the forum!

[Transporter]

Thanks for your help guys.

The system works fine if I unplug the black box and reconnect it. The only issue is it has a connection issue with the RNS if it is left for over 20 minutes or so.

I checked with VCDS and came up with a couple of fault codes yesterday. One in 09 - Cental Electrics saying something like "Load management intervention", a hard fault. The other is in 19 - Canbus and is "communication error with infotainmnet unit".

I have the full codes on my other computer and will do as you guys suggest and post on the Polar forums. I know someone who also has the same unit so I may try and swap it over to identify if it is a wiring issue or a Polar issue.

I'll also check the connections when the car gets back from service this morning.

Did you updated to the latest firmware?

[Ozram]

OK, updated to 3.3 White dot firmware. Reset the unit. Scanned with VCDS to add a log to the post I may put on the Polar forums. I have just noticed that I have a intermittent luggage compartment light issue. I have an LED globe in there. Wondering if this is breaking the communication cycle and powering down the FIS when the car is locked. I have refitted the halogen globe to the boot light, re-synched the Polar, cleared all codes with VCDS and have now locked the car and walked away for half an hour.

Fingers crossed

[Ozram]

No good

Have posted on the Polar forums.

[Gigitt]

No good

Have posted on the Polar forums.

sounds like a fulty FIS+ cable. intermittant CanBus Comms

[tigger73]

Chronometer

Was driving around the other day and found a nice quiet piece of straight road...

Not overly impressed with the time but it's a good baseline.

[tigger73]

FIS+ Firmware Update 0.3.3

Polar FIS+ - Firmware Update v0.3.3 (For RED, WHITE and COLOR clusters)

[+] Added +4 firmware files to official support (ActiveX)

[PF03]FIS_Adv_v0.3.3R(Red_dot)(DE_CZ_DA_RU_SL)
[PF03]FIS_Adv_v0.3.3R(Red_dot)(EN_ES_FR_IT_PT)
[PF03]FIS_Adv_v0.3.3W(White_Color_dot)(DE_CZ_DA_RU_SL)
[PF03]FIS_Adv_v0.3.3W(White_Color_dot)(EN_ES_FR_IT_PT)

Very important :
Firmware files has been splitted due limitation in space of PolarFIS unit (memory)
Now you must choose correct firmware for your unit (Red or White) and correct language pack
From now, all updates will come with 2 language packs (east and western europe languages), so choose correct one for your country


***** Improvements / Update description for RED cluster *****

[+] Improved communication with FIS screen.
[+] Improved communication with BT Handsfree
[+] Improved Slovak and Czech translations
[+] Solved issue with some parameters with values above 1000 that wasn't displayed correctly
[+] Solved issue with reading of Torque and Power parameters which displayed wrong values
[+] Solved issues that makes that the connection between BT Handsfree and Telephone breaks sometimes
[+] Added option with Golf VI steering wheel to exit from Polar FIS screen using BACK button


***** Improvements / Update description for WHITE and COLOR cluster *****

[+] Improved communication with FIS screen.
[+] Improved communication with BT Handsfree
[+] Improved Slovak and Czech translations
[+] Solved issue with some parameters with values above 1000 that wasn't displayed correctly
[+] Solved issue with reading of Torque and Power parameters which displayed wrong values
[+] Solved issues that makes that the connection between BT Handsfree and Telephone breaks sometimes
[+] Added option with steering wheel to exit from Polar FIS screen using BACK button
[+] Added configurations to enable/disable information of screen number when change screen
[+] (Available in SCREEN->VISUALIZATION->ADVANCED->SCREEN INFO)