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Email Notifications Failing (mostly Telstra)

Hello everyone. Seems there is an issue with Telstra (possible others) blocking email from our server. If you are trying to sign up I would suggest a different email if possible. If you're trying to reset your password and it fails please use the Contact Us page:
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Welcome to the new look VWWatercooled

After much work and little sleep there is a new version of the forums running on more powerful and recent hardware as well as an upgraded software platform.

Things are mostly the same, but some things are a little different. We will be learning together, so please post questions (and answers if you've worked things out) in the help thread.

The new forum software is an upgraded version of what came before, it's mostly the same but also a little different. Hopefully easier to use and more stable than before. We are learning together here, so please be patient. If you have questions, please post them here. If you have worked something out and can provide an answer,
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New Satnav map available for Columbus

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  • #61
    Just noticed Michael already did in Jan. So check the visitor posts and add your two cents to it.

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    • #62
      At the same time if they can split the maps up a little better (instead of just ROW) it wont be such a mammoth download.
      Anyway if anyone in Sydney wants to give it a try

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      • #63
        Just spoke to Skoda VW Aus and they had absolutely no idea what I was talking about, was out on hold and it was clear the customer rep had no clue. I made it very clear I wanted to update my maps and for them to tell me what the process is to update the maps whether it is done via dealer, whether it is possible at all.

        Said something like waiting for Europe head office and satellites, made little sense. I'm taking it in for a service soon and will ask the dealer but I doubt they'll know either. I have ROW 2014 maps and the update still shows 2014 ROW.

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        • #64
          I've not got a clear answer except they said that portal is not for us. And yet works and has our maps.

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          • #65
            The dealer I got my car sent me a courtesy email asking me how the car was going. I asked him about how I would go about updating the maps as the version I have doesn't have my street on it. He immediately emailed me back with the link to the update portal, so the dealers must get told about it.

            This was pretty surprising given that he didn't know if the car had DAB radio.

            On another note, I finally got around to downloading the update on my work pc which uses windows. When I clicked on the download link, it downloaded a download manager which when completed unpacks the zip file onto a portable device. When I tried downloading it on my macboook it didn't have the download manager so presumably it isn't set up for macs then.

            I'm going to try and update it on my drive home tonight. Anyone know how long it takes to install?

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            • #66
              Originally posted by MatS View Post
              The dealer I got my car sent me a courtesy email asking me how the car was going. I asked him about how I would go about updating the maps as the version I have doesn't have my street on it. He immediately emailed me back with the link to the update portal, so the dealers must get told about it.

              This was pretty surprising given that he didn't know if the car had DAB radio.

              I'm going to try and update it on my drive home tonight. Anyone know how long it takes to install?
              What version and model year maps do you have and what is the maps that are showing on the update portal? I think common issue is either update process doesn't work and for me, the update still only shows 2014 maps which my car came with.

              Let us know how it pans out.

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              • #67
                The current version is the 2015/2016. The one I downloaded was the 2016 so hopefully it is actually an update. It'd be nice to have the street my house is on showing on the map!

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                • #68
                  Originally posted by MatS View Post
                  The current version is the 2015/2016. The one I downloaded was the 2016 so hopefully it is actually an update. It'd be nice to have the street my house is on showing on the map!
                  2016 map took less than an hour, about 30 mins to load iirc


                  Sent from my iPhone using Tapatalk

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                  • #69
                    Originally posted by jtaus67 View Post
                    2016 map took less than an hour, about 30 mins to load iirc


                    Sent from my iPhone using Tapatalk
                    So you managed to update your car from the portal? Can I ask what model and year it is? I don't know why some would get updates and others not?

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                    • #70
                      It appears that the map updates are a subscription service based on your VIN. Some like mine had the subscription end when the car was registered and the new ones have a proper x year subscription. Adding, there appears to be no way to extend the subscription and the dealers service departments have no idea what you are talking about. Last i heard from Skoda OZ is that they are working on it....
                      2012 MY11 Cappuccino Superb Elegance, TDI. (Gone)
                      2014 MY14 Race Blue Octavia Ambition Plus wagon, TSI, Tech Pack. (Wife's)
                      2014 MY14 Cappuccino Octavia Elegance hatch, TDI, Sunroof, Tech Pack, Towbar. (Gone)
                      2017 MY18 Lava Blue Superb wagon, 162 TSI, Sunroof, Tech Pack, Comfort Pack, Cream Leather, Towbar (Mine)

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                      • #71
                        I ran the update last night on the way home from work without any problems. It took about 45 mins to complete. It now has my street on it

                        It now shows 2016 as the version.

                        I can send you a copy on usb if you want?

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                        • #72
                          I don't think you can send copies as it looks to have the VIN tied into each download somewhere.

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                          • #73
                            Which dealer was it MatS, I asked Richmond and they talked about the portal but had contacted Skoda Australia and their regional rep and didn't know what to do if it says the subscription has expired.

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                            • #74
                              Yes MY16 vrs wagon.
                              Originally posted by mazstar1980 View Post
                              So you managed to update your car from the portal? Can I ask what model and year it is? I don't know why some would get updates and others not?

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                              • #75
                                Originally posted by woofy View Post
                                Which dealer was it MatS, I asked Richmond and they talked about the portal but had contacted Skoda Australia and their regional rep and didn't know what to do if it says the subscription has expired.
                                Eastside in Nunawading.

                                I heard from a panel beater that Zagame were getting out of Skoda the other day.

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