Octavia servicing!

[TSIfan]

Anyone got recommendations for DEALER servicing?

[candy_wagon]

Probably need a bit more information to get a worthwhile response here mate.

Where are you located?
What are your car details?
What service do you need - 15,000, 30,000?

Some might be able to recommend a non dealer VAG specialist that might be able to help too.

[Mysticality]

Allan Mackay Auto's, Moss Vale.

Tell them you're part of "the club" XD

[k_rider]

I was happy with the quality of my 15k service last May at Trivett Blacktown. It was on the expensive side though - $480 including a 4 wheel alignment (I'll be doing a bit more shopping around for my 30k!). Note that Trivett has just closed their Blacktown Skoda dealership, it's all moved to their Parramatta dealership.

[cbay]

I was happy with the quality of my 15k service last May at Trivett Blacktown. It was on the expensive side though - $480 including a 4 wheel alignment (I'll be doing a bit more shopping around for my 30k!). Note that Trivett has just closed their Blacktown Skoda dealership, it's all moved to their Parramatta dealership.

Good to know you were taken care of by the Blacktown guys, another member (Ausspace?) had positive experiences with both Blacktown and Parramatta Trivett. Sucks that Blacktown closed as they're so close to me, I was going to book in with them but now I'm booked in at Parra tomorrow for my 15k. I'll let you know how that goes...

[zei20t]

I went to rockdale skoda for 15k service, $330

[TSIfan]

I'm up for my 30k service..... And have the dreaded DSG "shudder"..... Just want somewhere that will look after my car concidering the wheels and suspension

[TSIfan]

Oh.... And I'm western Sydney, Penrith, not too keen on going to Nepean motor group!

[rc_vRS]

I went to rockdale skoda for 15k service, $330

That's a good price from a dealer. I got the service checklist and pricing from Zagame Skoda Richmond (Melbourne) when I picked up my car.

15,000 km $460
30,000 km $620
45,000 km somewhere more expensive again (going from memory, written down at home somewhere)

They priced was only based on number of cylinders, these prices were for 4 cyl either TSI or TDI didn't matter. When I went through the checklist the only thing changed on the 15k service is oil and filter then all the standard checks, the only difference to the 30k service was pollen filter I think, doesn't really justify the big price leap over the already expensive 15k service.

I'm thinking of going to a local euro specialist, Eurogerm in Bayswater quoted $250 for 15k service using liquimoly oil (or fuchs if you request it). Seems good to me, and a lot better than getting into Richmond for dealer servicing.

[Umai Naa!!]

That's a good price from a dealer. I got the service checklist and pricing from Zagame Skoda Richmond (Melbourne) when I picked up my car.

15,000 km $460
30,000 km $620
45,000 km somewhere more expensive again (going from memory, written down at home somewhere)

They priced was only based on number of cylinders, these prices were for 4 cyl either TSI or TDI didn't matter. When I went through the checklist the only thing changed on the 15k service is oil and filter then all the standard checks, the only difference to the 30k service was pollen filter I think, doesn't really justify the big price leap over the already expensive 15k service.

I'm thinking of going to a local euro specialist, Eurogerm in Bayswater quoted $250 for 15k service using liquimoly oil (or fuchs if you request it). Seems good to me, and a lot better than getting into Richmond for dealer servicing.

The way VW/Skoda structure the services is that they all start at 1.5hrs labour for a 15K service, then add blocks of labour on top for each part that makes up the service required.

So for a 30K, it starts at 1.5hrs for a 15K (plus parts), plus 0.3hrs and whatever the pollen filter is worth, and then the dealer will try and sneak 0.5hrs on top for brake fluid (24mths).

Hope that makes sense. Besides, it's a bit silly to slap 0.4hrs on for an air filter replacement at the 45K, when pulling it out to clean it is included in the 15K. Realistically, you should only be paying for the cost of the filter itself, in addition to the cost of a 15K service. The service schedule does take into account to an extent, spreading the running costs of the car out a bit however, a lot of dealers will ramp the service costs up exponentially to the distance travelled.

For example, I've seen dealers extort twice the cost of a 15K service out of customers for a 75K, when on paper, it's exactly the same service.

[rc_vRS]

The way VW/Skoda structure the services is that they all start at 1.5hrs labour for a 15K service, then add blocks of labour on top for each part that makes up the service required.

So for a 30K, it starts at 1.5hrs for a 15K (plus parts), plus 0.3hrs and whatever the pollen filter is worth, and then the dealer will try and sneak 0.5hrs on top for brake fluid (24mths).

Hope that makes sense. Besides, it's a bit silly to slap 0.4hrs on for an air filter replacement at the 45K, when pulling it out to clean it is included in the 15K. Realistically, you should only be paying for the cost of the filter itself, in addition to the cost of a 15K service. The service schedule does take into account to an extent, spreading the running costs of the car out a bit however, a lot of dealers will ramp the service costs up exponentially to the distance travelled.

For example, I've seen dealers extort twice the cost of a 15K service out of customers for a 75K, when on paper, it's exactly the same service.

Good info.

Skoda servicing in general seems exorbitant, in my old xr5 Ford servicing was around $300 for a standard service and that had 2lt more oil used compared to the TSI. Even though they charged a lot more for servicing the imported models at Ford compared to say a falcon, it was still easily cheaper than what Skoda charge.

Guess it's just a downside to buying a niche car in Aus, but I knew that before I bought it so can't complain too much!

[Martin]

Oh.... And I'm western Sydney, Penrith, not too keen on going to Nepean motor group!

Why not?

If you really want dealer servicing that means you want to pay a lot for junior mechanics to change your oil

Down the road from you in Seven Hills is BWAauto - they service BMW, Porsche, VW
They can perform log book servicing without voiding your warranty
They have all the latest hi tech gear - decent bunch to deal with and talk to

[bobski]

I've had three Skoda services at NMG through sheer convenience and never had a major problem with them (ok, the did forget to call me to tell me parts had arrived). Pricing seems about what it is elsewhere. I do wish I didn't get the extra charge for all the BS they add like free breakfast, carwash and a ride to the train station.

[dArK5HaD0w]

15,000 km $460
30,000 km $620
45,000 km somewhere more expensive again (going from memory, written down at home somewhere)

45k service is a minor one. dealer qouted me $498.
i had it done at cvwc for $200 less.

the 60k will b a killer for me cause of dsg.
thank goodness fl rs are chain driven, not belt driven!! that would've been my other arm & leg!

[rc_vRS]

45k service is a minor one. dealer qouted me $498.
i had it done at cvwc for $200 less.

the 60k will b a killer for me cause of dsg.
thank goodness fl rs are chain driven, not belt driven!! that would've been my other arm & leg!

Yeah, I think you're right on the 45k. Must have been the 60k that was up around $1k, makes me glad I have a manual! I'm sure on one of the service checklists it mentioned timing belt/chain "inspection" which added more labour charge into the price, may have been on the 60k as well.