Octavia servicing!

[cbay]

Down the road from you in Seven Hills is BWAauto - they service BMW, Porsche, VW
They can perform log book servicing without voiding your warranty
They have all the latest hi tech gear - decent bunch to deal with and talk to

My brother takes his GTI there for servicing and mods. They should take care of your car. BWA was exactly where I was going to go, but....

And have the dreaded DSG "shudder"

I've also got this issue, and the reason why my octy is at Trivett Parramatta right now. The 37G8 software update for DSG should hopefully fix this (assuming it's similar to the VW 37G7 campaign), and an item listed as 48J8 (can't quite remember off the top of my head?) are being actioned.

[zei20t]

skoda need to bring in fixed servicing.

when I recommend a skoda or VW to people, the answer I get; servicing costs are too high. and they are right!

that software update for the DSG, anywhere in VCDS I can see what version it is? because apparently I imagined an update at my last service even though the gearbox is acting differently. not necessarily in a negative way

[Umai Naa!!]

You need to go into the DSG, it should give you a part number for the Mechatronics, as well as the software version.

[Martin]

Yes - the fixed price servicing seems to reflect the real cost/value of these services

One guy working for me has a Toyota Kuger (V6)
He had 3 years of $180 services,
but when the scheme ended (after 3 years) the sevice cost jumped to $500, the dealers must think we are stupid

[zei20t]

You need to go into the DSG, it should give you a part number for the Mechatronics, as well as the software version.

cheers!

I wish I had checked beforehand to have a comparison.

[Umai Naa!!]

Yes - the fixed price servicing seems to reflect the real cost/value of these services

One guy working for me has a Toyota Kuger (V6)
He had 3 years of $180 services,
but when the scheme ended (after 3 years) the sevice cost jumped to $500, the dealers must think we are stupid

Capped-price servicing is often subsidised by the manufacturer to an extent.

If it isn't, the dealer is either not making any money off it, or planning to jab you with other things like tyre rotations, wheel balancing, wheel alignments, injector cleans, a/c disinfecting, and so on, which aren't part of the capped-price scheme.

They're designed to keep customers on the books by under-cutting the small-time guys like myself and others.

I can match or better them in most cases, but not always.

[woofy]

I love the way Hyundai in particular gouges with very high priced servicing, we already pay too much for korean cars relatively to elsewhere in the world and then they have another go once you own the car. Kia and Hyundai share the same parts and Kia quite often are 50% less so most people in know go visit the Kia dealers parts shop....no real excuse for Hyundai to gouge, and yet they do.

I can recall getting parts cheaper from Mazda for my Laser years back than from Ford, and they were again the exact same part coming from the same Maz-Ford spare parts warehouse.

[Inego]

I had botht a warranty issue and my 45k service dealt with byTrivett Alexandria - no complaints with either.

My service costs to date (manual) have been $365 (Damelians), $441 (VW Village) and $575 or so at Trivett.

[TSIfan]

Only reason I'm going to the dealer is to fix the shudder!!

Yeah BWA Sounds like the go once the shudder is fixed!!

[cbay]

That's the plan!
my shudder was more clunky and rattly. Gear 2 and 3 sounded like they didn't engage or disengage at the proper times. Driving home today in stop-start traffic after servicing/updates, I didn't feel any of the weirdness which I normally anticipate. Ill need to drive the car a bit more to give more thorough feedback.

On topic though, I just had a reasonably good experience dealing with Trivett Parramatta. $382 for 15k service. (90tsi dsg)

[ian]

Oh.... And I'm western Sydney, Penrith, not too keen on going to Nepean motor group!

If you have trouble with your DSG go to Barlo at Five dock that's where they replaced mine after i complained about the hesitation on take off

[TSIfan]

I've worked at both Nepean and barloworld..... I'd never take my car to barloworld.... Not that there bad or anything. It's a long story, more of a personal thing.

Sounds like trivetts is the go!!

[dArK5HaD0w]

my shudder was more clunky and rattly. Gear 2 and 3 sounded like they didn't engage or disengage at the proper times. Driving home today in stop-start traffic after servicing/updates, I didn't feel any of the weirdness which I normally anticipate. Ill need to drive the car a bit more to give more thorough feedback.

good to hear the problem appears to have been fixed.
here is to shudder free driving

[TSIfan]

Just picked up the wags from trivett parramatta..... Highly reccomend them..... 40k service $690 inc wiper blades replaced.

Bad news the wagons DSG woes weren't fixed with the software upgrade..... Back next week to have the clutches/mechatronics replaced........ And I have a leaking water pump......

[tooch]

Just had my 30k done (I don't do many kms so I go on months instead). $650ish, and they wanted an extra few hundred $$$ to change the brake fluid. Complete rip off I must say, for nothing more than an oil change and basic check/diagnostic. Told them not to bother doing the brake fluid, and I'll have it done next time.