Best dealership in Melbourne

[getjet]

VW Camberwell left a bunch of things loose after a 100,000k service, resulting in a massive turbo leak and was like driving in valet mode, not going back there again.

They forgot to bolt my engine back into my car... I'm no mechanic but i would have thought that is fairly important.

[GippsCC]

Having been posted around most of Australia, I've had experiences with a number of Volkswagen dealerships and specialist Volkswagen repairers. What you get at Volkswagen dealerships can vary quite a bit - I've had some shockers, and some good (sometimes at the same dealership). For servicing, I've found specialist non-dealership repairers generally more reliable - they've usually been around for a while, relying on mostly word of mouth recommendations.

In terms of buying, was pretty impressed by Dale at Massaro Volkswagen - he did something smart no other dealer has ever done for me (saved me $$$), and seems pretty genuine (although the principal dealer seems less than fantastic), although they ain't in Melbourne.

[EgFanatic]

watch out for any barloworld frenchiese there dodgy..

[sierra055]

I just purchased my new Golf R from Bayford VW Epping (despite seeing a post on hereford an unhappy customer) mainly because they had both a manual and dsg option of the car I wanted. They were extremely helpful, allowing me to drive a brand new, non demo manual. They also were negotiable on price, knocking $5k off. They have a service centre in Doncaster and have a fixed price service cost, $420 for 15k which after a 7.5% discount comes under $400 and includes a loan car.
By comparison, I was in at Barloworld GW yesterday buying some parts and asked service how much for the $15k. "Around $480" I was told.
Will also ask Burwin as they are my closest dealer and obviously good feedback, but ultimately I think it comes down to the price and relationship you can create with your dealer

[Ideo]

Had a good experience @ Berwick VW. Young, friendly team. Spent a lot of time with us, answered all our questions, and gave us a couple of freebies. Would recommend to others.

Same here. Bought a car over the phone from them and it was a really good process. Big thumbs up.

[Glyph]

Stay away from VW South Yarra. Total bozos.