DSG woes in The Age

[PassatB6]

Remember all of this comes from a THEORY supplied by the legal team of the guy who ran into her that her car stalled and its because of an inherent problem in the vehicle. There is no evidence there was anything wrong with her car or that it even shut down or slowed.

Strangely, every brand I googled has the same complaint!!


Same problem for Lexus : Engine Shut Off While Driving - Lexus LS400 / Lexus LS430 / LS460 / Toyota Celsior Club - Australian Lexus Owners Club Forums

Honda: Honda Accord Questions - Engine shuts down while driving... - CarGurus

Hyundai: Tucson Shut Down While Driving - Hyundai Forums : Hyundai Forum

[spikeyboy22]

Just wanted to say one thing... Through my 2 cents... I am so appalled at the fact that the DSG transmissions are not performing as well as they should and I must say that soooo many people can't possibly be wrong about them. However, there are lemons everywhere and the article was written about a lady who was driving to Adelaide when suddenly the engine did not produce enough power to keep the car rolling at 110km/h. It was so overly dramatised, such poor journalism... I got a statement last night sent to all journalists regarding the Fairfax ordeal. Explained everything quite well. You can find it below. However, once again I must stress my disappointment in VW and their Australian counterparts for producing vehicles which may potentially be defective and then moreover not doing anything about the issues with their cars. I would be fuming if I had a Mk.5 Golf with a DSG that needed to be replaced for close to 5 grand.

It was an issue at the point of boiling over and Fairfax just decided to let loose... They don't have a good relationship with VWA...

Volkswagen Group Australia Response to Fairfax

The coronial inquest regarding the death of Ms. Ryan is still ongoing, we will not comment on the investigation, except to say that we are cooperating fully and the assertion by Fairfax that Ms Ryan’s death appears to have been caused by sudden deceleration is incorrect. There has been no finding of this nature by the Coroner.

There is also no correlation between the inquest, and the customer reports presented in the media regarding issues with diesel engines and DSG transmissions.

The vehicle at the centre of the inquest is equipped with a petrol engine and a manual transmission. Neither of the customer's interviewed for the story has a vehicle fitted with a DSG transmission either.

I agree with you Golf 7 there are lemons everywhere, but this is different, these are ongoing problems that have caused recalls in other parts of the world, but a Australian part of the overseas company will not act like I has in other countries...

[mmv]

I have a 2008 Golf mk6 118 TSI, with a manual transmission. I've had 3 separate instances where my car has shut off while driving. On two occasions I was travelling at approx 60km/h on the M4. And one of these I almost got hit from behind.

No warning lights, just an engine shut off as if it had stalled (only I hadn't stalled). When i tried to clutch start the rolling car I got an engine warning light and it wouldnt do it. When the car came to a stop I was able to restart the car (pulling out the keys and putting them back in!).

Took it to VW service - they said that the car hadn't logged any faults. Also suggested something about not using 98 unleaded fuel from any servo other than BP!

Thankfully I haven't had the problem since (Drive a good 600km a week) - still it kinda freaks me out - doesnt take much to have someone tailgating you at speed (or be turning onto a road) and end up in real trouble...

Guess i'll send a letter to VW? do you think it'll help with anything?

[Rileyowner]

Super Moderator Transporter said: "When I read something in the media, I always have to question; How smart are those journalists? What's their education (are they high school dropouts or maybe just made it through the year 12)? Do they have any common sense? I guess you have to figure that on your own before you start to believe in anything you read and repost it on the internet.[/QUOTE]

Well at least it looks as though these high school drop outs have managed to force some action from the federal government on this issue. They might lose a lot of advertising revenue for their employers but they may also make VWA face up to their responsibilities as they have been forced to in other countries.

I wonder if you, Super Moderator Transporter, would ever be so courageous?

[Transporter]

Re: DSG woes in The Age

Super Moderator Transporter said: "When I read something in the media, I always have to question; How smart are those journalists? What's their education (are they high school dropouts or maybe just made it through the year 12)? Do they have any common sense? I guess you have to figure that on your own before you start to believe in anything you read and repost it on the internet.

Well at least it looks as though these high school drop outs have managed to force some action from the federal government on this issue. They might lose a lot of advertising revenue for their employers but they may also make VWA face up to their responsibilities as they have been forced to in other countries.

I wonder if you, Super Moderator Transporter, would ever be so courageous?

I didn't know that to put together article as was posted here required courage?
Isn't it in the paparazzi nature to chase the story regardless if it's all truth or not? Main thing is that people buy it.

Sent from my GT-N8000

[Rileyowner]

Putting it as simply as possible:

Fairfax stands to lose revenue from VWA advertisements across all of its publications. That takes a bit of courage.

Maybe you Super Moderator Transporter stand to lose revenue if people stop buying VWs because of quality issues and the fact that VWA really, deeply hates its customers.

[POS GTI]

About time the general population were made aware of these things

Dont take offence people, but these are the worst cars ever made. Coming from a jap car where the most common breakage was a alternator to this absolute minefield of issues is ridiculous. I lose my mind trying to keep track of which extended warranty i should have bought and what the manufacturer will and will not cover.

Car ownership shouldnt be about hating the brand and working out ways to screw the brand over to get what you need. You shouldnt buy a car and HAVE to get rid of it before the factory warranty is up. Planned obsolescence, ok, well done, but this is just too obvious.

I will say this, VAG do the best free advertising for Mercedes and BMW.

[RoknRob]

Re: DSG woes in The Age

I did find it strange though, in one of the media reports, some guy saying how he though his Volkswagen was a "death trap" and yet it was clear he was still driving it. If I came to such a conclusion, that's the last thing I'd do - surely you'd sell your car quick smart and never go VW again! If you felt your life was on the line every time you drove your VW, the last thing you'd do is get back into it - I wouldn't.

I'm in this position. I don't trust the car, but still drive it.

I spent top dollar to get it long before these issues became so widely known. Unfortunately, because of this, the resale value is far less than it would be otherwise. So I can't afford to sell and replace. Unless you're interested?

Instead I avoid taking passengers, and make damn sure there is plenty of time and space before pulling out onto a fast moving road. I don't know that the next driver/owner of my car would be so cautious.

And, of course, I keep hoping VW will do the right thing before it's too late...

[kaanage]

In 2011 I received a threatening letter from VWA's junkyard dog lawyer that more or less blamed me for the sudden engine shutdowns.

I'll never buy another VW (I've owned six of em!)

How did they justify this after the report from John Hughes VW, or was it before they found the trailer wiring problem?

I think that since you haven't had the shutdown issue since John Hughes VW sorted things, your problem wasn't the same as any of the ones mentioned in this thread.

[OilBurna]

Vw is playing a very dangerous game they under estimate the piwer of the media and the net. Goid to see the Age has picked up on the immobiliser issue on the Passat as well which left me stranded on Bell St in peak hour.. Maybe they should look to their compatriots Mercedes who when the A class had a major fault they fixed it. Im sorry Volkswagen I will never buy your product again neither will a lot of my friends ir family. If there is one thing I cannot stand it is arrogance

[sVWatt]

Australian Government orders probe into VW

Shame on VWA that it comes to this;

Government orders probe on VW 'faults'

[Hail22]

Shame on VWA that it comes to this;

Government orders probe on VW 'faults'

Knowing our Government bodies / agencies nothing will come out of this, merely a "you're doing a good job VGA keep putting our puppet citizens at risk"

[pologti18t]

You can read the history of what happened to me here:
Golf Dies For 3rd Time - TDIClub Forums

They fixed your car... what's your problem now? You even posted on that forum that you were happy and your car had no problems in 1.5 yrs.

So what makes you change your mind now? Do you think the US government was responsible for 911 as well?

Just popping in here, 1½ years later, to report that the problem has not recurred, so far.

So, in conclusion, avoid OSBORNE PARK VOLKSWAGEN who messed up my car and almost killed me (causing 5 breakdowns, some at high speed, in traffic).

[spikeyboy22]

The problem has not recurred, but it may. And others are having it, and getting the same run-around I got. So I'm commenting on it.

Have I put it simply enough for you to grasp? If not, I try again.

I think the problem is simply pologti18t, there is a problem there is a fix, but VWA will not fix it until the problem turns into a bigger one which can put peoples lives at risk

[Umai Naa!!]

Lets not confuse the difference between the symptoms, problems, and causes yeah?

The symptom - the car conks out, loses power (electrically, and performance-wise (two distinctly different symptoms!)), etc.

The cause - could be the DSG transmission, could be the injectors, could be someother electrical gremlin, etc.

The problem - could be a bad batch of components, could be Volkswagen Group Australia, could be the dealership, etc.

What I'm getting at is, while the smptom may be the same, there really isn't much point jumping to conclusions, and giving too much attention to the fear-mongering and hysteria that the media is currently perpetuating over a range of incidents that they've clearly tarred with the same brush.

However, in no way am I saying that a car losing power (be it performance, or electrical) is acceptable. Someone must be accountable, and be prepared to make good on it. Unfortunately in this day of buck-passing to protect profit margins, image, egos, and so on, customer satisfaction becomes harder to achieve.

For what it's worth, Volkswagen heavily relies on it's dealerships to send their technicians to training courses, as well as provide feedback on faults and remedies. The more investment the dealers put into technician training, the more efficiently and effectively they become in diagnosing faults, the more feedback VW receives, the better the product becomes, the happier the customer will be. In theory.

Regards

Former VW dealership technician.