VW Welcome Pack

[Allegiance]

Hi Guys,

What did you receive after purchasing your car? I wanted to register for YouVW on the Volkswagen website, however I need my Owner ID. I haven't received anything from VW since purchasing the car.

Thanks,

Daryl

[brimway]

Easy answer, nothing.

Oh I forgot, I received the following ....

No spare key
No books
Low fuel warning light on before I got home
Number plates not attached (in the boot)
and
crap service from new car sales dept.

[Dutch77]

Easy answer, nothing.

Oh I forgot, I received the following ....

No spare key
No books
Low fuel warning light on before I got home
Number plates not attached (in the boot)
and
crap service from new car sales dept.

Haha..

I did receive some kind of booklet which I never read but attached was the plastic card with an owner ID on it. Admittedly I have no idea what I did with it though..

[team_v]

I got some photo deal where you get a free shoot but then have to pay for the photos (i thought that was how it worked anyway?)

Your owner id can be provided by a dealership or by waiting for your VW mag as it has it on the front.
Basically nothing happens on it though so no point.

[Allegiance]

I got some photo deal where you get a free shoot but then have to pay for the photos (i thought that was how it worked anyway?)

Your owner id can be provided by a dealership or by waiting for your VW mag as it has it on the front.
Basically nothing happens on it though so no point.

VW Mag?? When should I be getting this?

[Lucas_R]

VW Mag?? When should I be getting this?

It's pretty lame - don't lose sleep over it.

[Dutch77]

Quarterly I think.. but nothing of substance in it.

[team_v]

Quarterly I think.. but nothing of substance in it.

This.
I get mine once every 3 months.
Has an update about cars that we already know about (i.e. scirocco R coming when we heard about it 6 months before)
Also has some fluff piece about how great my VW is from some random reader.

[BTJ]

It really baffles me that VW doesn't have a more engaging owner program. Its been a long established brand that trades on its name heavily and there are countless stories of entire families growing up on VW.

When you look at how something as simple as this forum draws people together and promotes the brand off our own back, imagine the marketing power a proper VW owner program could have. Buying one VW is great, but buying another one is better and buying your kids one better again. make people feel included and part of the marquee and they won't want to leave.

I know I feel a bit guilty when I see a Japanese car and think "oh that looks nice" haha

[mak51m]

Mazda was quite good at after market service. Few weeks after I bought my SP23 the Mazda head office called to see how well the whole experience went, I mentioned to her that all I was missing was a Mazda Keyring and she offered to send me on...and it was a pretty decent 'Zoom Zoom' one.
Would be nice if VW did something similar.

[Dutch77]

Mazda was quite good at after market service. Few weeks after I bought my SP23 the Mazda head office called to see how well the whole experience went, I mentioned to her that all I was missing was a Mazda Keyring and she offered to send me on...and it was a pretty decent 'Zoom Zoom' one.
Would be nice if VW did something similar.

I think that boils down to the dealers though.. I got numerous follow up phone calls, Xmas cards, the usual stuff.

For what it's worth Mazda also did this on my previous car as well, but it was all dealer driven rather than HQ.

However, that isn't to say I don't think VW couldn't lift their game in this regard, particularly as they price themselves as a (slightly) premium brand here,

[team_v]

VW will give you a keyring and a bottle opener apparently if you buy a GTI.
They are probably also likely to offer you something if you buy off the showroom floor and don't drive a hard bargain.


They could offer some sort of buyer/owner group thing but to be honest why would they.
It would leave them open to possible litigation and liability when they can use other forums as a proxy now and not have to worry about it.

[Guest001]

Well I did pretty good as when I bought the Passat I mentioned I didnt get a keyring with the Polo.

Off the salesman went and came back with a WV logo one Worth all of $9 at parts dept LOL

[Allegiance]

VW Welcome Pack

Sounds like I've done alright, both of my keys came with VW key rings


Sent from my iPad using Tapatalk HD

[LunchboxVRS]

I got a bottle of wine and 2 VW wine glasses. They took a picture of us with the car then sent us a copy in a nice card. Both keys had key rings and tank was full.