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  • Private carpark ticket help

    We received a payment notice and tax invoice under the wiper to which I replied via letter-
    On Saturday 30th January at approximately 9:30am I entered the Care Park car park on the Cnr Hopkins St and Moore St in Footscray in Victoria (the car park) in a motor vehicle registration TMFXXX, and parked the vehicle in the car park.
    I proceeded to purchase a ticket from ticket machine located within the car park and placed it as instructed on the ticket on the cars dashboard printed side up.

    Upon returning to the vehicle at approximately 10:10am I found a payment notice and tax invoice for claim of liquidated damages ticket No. 83312295 (the “payment notice”) placed under the windscreen of the vehicle. A copy of the payment notice and photographic evidence of the displayed valid ticket is attached to this application.

    The payment notice alleges that the vehicle was in breach of condition and did not display a valid ticket or pass on the dashboard of the vehicle while the vehicle was parked in the car park.

    The payment notice further states that the owner pay liquidated damages of $88 for breach of the Contract.

    I deny liability for the Amount Claimed as I was not in breach of condition while a valid ticket was displayed.

    Regards
    Owner TMFXXX

    I received a reply yesterday stating
    "Thank you for your correspondence requesting a review of the above payment notice. The subject car park is a ‘pay and display’ car park, a fact clearly indicated on a number of signs at the entry and throughout the facility. Therefore, as per the terms and conditions, a valid ticket must be on display at all times whilst the vehicle is parked within the car park. Care Park is not responsible for the failure of customers to comply with such terms and conditions.
    We advise that our records do not indicate any faulty machines at the above facility on the date the payment notice was issued. All ticket machines have a phone number to call in the event of their malfunction. Care Park cannot be held responsible if its customers fail to report a machine problem and subsequently receive a payment notice.
    As your vehicle was observed without a valid ticket on display, the above payment notice was correctly issued. However, in light of the facts you have raised, Care Park will consider your application further upon receipt of a statutory declaration declaring that you were unable to display a valid ticket due to a machine fault. A statutory declaration form is enclosed for your convenience. Please be aware that making a false statutory declaration is a criminal offence. Where Care Park has photographic or video evidence that disproves claims made in a statutory declaration, it is company policy to refer the matter to Victoria Police for further action.
    Alternatively, as a gesture of good will, your payment of $66.00 will still be accepted until close of business on 26 January 2010. If neither a statutory declaration nor payment is received by that time, you will be required to pay the full amount of $88.00 or the matter will be referred to our lawyers for further action.
    Payments may be made by credit card online by visiting paymentnotices.com.au or by phoning 1300 760 544. Payments made by cheque or money order should be made payable to Care Park Pty Ltd and posted to the address below. Please ensure your payment notice number is clearly written on the rear of your cheque or money order.
    Yours faithfully"

    I love the bit "as a gesture of goodwill"!

    My question is have I made a mistake by signing my letter as the owner of the registered car?

    I would prefer not to admit anything else and ignore the request for a stat dec. What should I do now?
    How did they get my details?
    2010 Vrs Tsi DSG Estate Anthracite Zenons Foglights Sunroof Front Parking Sensors Leather Tint Bluefin Love it!
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  • #2
    They have your rego hence your details. They won't get lawyers onto an $88 fine just ignore it.

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    • #3
      yeah, google this a little and you'll find its a recognised scam right across the country. I haven't yet heard of anyone being taken to court or even approached a second time after ignoring the first fine.
      MY02 Bora V6 4Mo|Matte Black plastidip|VTDA|R32 Exhaust|R32 dampers and springs|TT pedals|R32 steering wheel|17" 8L S3 rims|R32 sways|Blue Haldex|EBC reds

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      • #4
        Just send them the ticket you purchased as proof.
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        • #5
          I doubt they'd chase it further - but was your ticket on display?
          You said in your letter that you attached a photo as evidence - can we see that or is that giving away too much again?

          I'm not saying you've done this, but I know I'd be tempted to bend the accuracy of a photo for the sake of 'evidence'.
          If you'd legitimately bought a ticket, then the time and date stamp on that should be enough for them to make this go away and keep a customer.
          Thats just good business in my mind.

          It is a mixup and nothing more - their lecture on the 'pay and display' side of things is enough of a punishment

          If you choose not to write to them further and decide to park there again, you may be wheel clamped.
          They do have the right to do that as you're on private property (in WA at least).
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          • #6
            I'm pretty sure there was a segment on ACA or Today Tonight about this scam on last week. I don't remember specifics but i think it was a scam of some sort.

            Perhaps looking into it might help

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            • #7
              Originally posted by steve_tdi View Post
              Just send them the ticket you purchased as proof.
              Not a smart idea - send them your defense.

              If you purchased the ticket, it will have time purchased and how much time you purchased. This of course doesn't prove you displayed the purchased ticket correctly. They may have a photo of your car without the ticket being visible?

              They are scammers, of course, weren't they recently on ACA ?
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              • #8
                Originally posted by gerhard View Post
                Not a smart idea - send them your defense.

                If you purchased the ticket, it will have time purchased and how much time you purchased. This of course doesn't prove you displayed the purchased ticket correctly. They may have a photo of your car without the ticket being visible?

                They are scammers, of course, weren't they recently on ACA ?
                ACA: http://aca.ninemsn.com.au/investigations/




                To be honest i don't think it should be treated as a scam but more of a rort, someone taking advantage of you.
                Don't disregard the "threat" either and deal with them in a professional manner so that you're covered for every step.
                Graybags, i'd also be moving this to the General Discussion thread to get even more feedback, someone might even have been through this exact situation already.
                Cheers & goodluck,

                Jayse.
                Last edited by Jayse; 18-02-2010, 03:42 PM.
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                • #9
                  Originally posted by Graybags View Post
                  . A copy of the payment notice and photographic evidence of the displayed valid ticket is attached to this application.
                  If this is correct, then I would simply respond that you have an absolute defence and you are prepared to defend the matter in court.
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                  • #10
                    Originally posted by tinto View Post
                    .....They do have the right to do that as you're on private property (in WA at least).
                    Dunno about Vic but illegal in NSW.

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                    • #11
                      This is the way we found the car with "fine"when we got back from shopping. Nothing moved or touched.


                      Did you read the "Gesture of goodwill"bit. What a joke but my pregnant wife isnt laughing as it is in her name and is worried about further action but also doesn't want to give in.
                      I would pay the "fine"if we deserved it but you would have to be blind not to see it.
                      I have been reading on a legal forum but it goes on for dozens of pages over years and no one has recieved the letter we have after trying to dispute it.
                      2010 Vrs Tsi DSG Estate Anthracite Zenons Foglights Sunroof Front Parking Sensors Leather Tint Bluefin Love it!
                      2005 Golf 2.0fsi Sportline

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                      • #12
                        It would appear that you have no legal responsibility to pay the "fine". Just like they have no legal authority to recover payment either.

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                        • #13
                          Wow, a photo like that either says these guys are just blatantly scamming, or they've hired an incompetent babboon.

                          Send them the picture and ask them for a written explanation of ''how the **** you could be fined'' ! hahaha.
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                          • #14
                            Originally posted by Mrk_Mickey View Post
                            Wow, a photo like that either says these guys are just blatantly scamming, or they've hired an incompetent babboon.

                            Send them the picture and ask them for a written explanation of ''how the **** you could be fined'' ! hahaha.
                            Watch the ACA clips on this scam and see what kind of dim witted asshats this company employ.

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                            • #15
                              This is a common (or starting to become a common thing)

                              When entering a carpark you have to take a ticket which allows you x hours free, after that you have to pay.

                              If you don't have a ticket that issue you a Tax Invoice as you have violated the terms of entrance/use of the carpark.

                              If you don't pay it the invoice can be taken on to a Debt Collector (which you cannot take to court) They grab your details from the RTA, RTA took this matter to court about 12-18 months ago and lost as they did not want to pass on your details on.

                              It's very shonky, I really can't believe they allow this practice to occur!

                              Normally when an Parking Infringement (or any infringement) in NSW goes like this:

                              1- Infringement issued with in statutory limit (generally 6 months period from time of offence (yes you can be booked for parking illegally up to 6 months after doing it))

                              2- Infringement gets passed on to the SDRO who is responsible for pursuing the infringement further and also looks after representations etc.

                              3- If it's not actioned within 3 weeks a reminder notice gets issued

                              4- If it's not actioned within a further 3 weeks an enforcement order gets issued +$50

                              5- If it's not paid or you still have not elected to take it to court you registration gets cancelled and you drivers licence suspended until payment is received. +$20
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