2015 Polo Bonnet Rear Edge Scratch - Covered by Warranty?

[dynasty711]

Hi Guys,

I have just noticed that the rear edge of my bonnet, on the driver's side, there is a small scratch as shown below. Can't recall exactly how it happened, maybe caused by the wiper arm when I washed the car the other day? If that's the case, then the paint is way too soft. As the car is only like three months old, my concern is whether such paint scratch is covered by warranty? If yes, I will go to the dealer next week; otherwise, how can I fix it?

Any thoughts are appreciated. Thank you in advance.

[NuffNuff]

Hood opened at some point with the wiper arms up

The paint on these things is so soft. Touch it up

[Snail Style]

No it is not warranty. As others have said, just use touch up paint and make sure you put the bonnet down before activating wipers.

[alexaescht]

You may already know this, but the wipers have a service position to use which lets you raise the wipers without hitting the bonnet. It's in the manual, but all you have to do is switch the ignition on, then off, then push the wiper stalk all the way down. The wipers will stop 3/4 of the way up and from there you can lift them up and they won't touch the rear edge of the bonnet.
I've scratched that same place as well by having the wipers up when washing and then accidentally hitting the wiper stalk when cleaning the interior. Eek.

[dynasty711]

Thank you guys, save me a drive to dealership, which is 20 mins one way at least.

So where can I get those paint from? SCA or any auto shop?

Guess has to be oil based right? Yes, I'm thinking some white wall paint left from last November sitting in my garage somewhere. Can I use that water based paint to touch up?

Thanks.

[NuffNuff]

probably worth while getting the paint from VW, i will be soon for some stone chips. i think they have a pen you can run along with extremely light coats

[spare]

This topic title stood out to me straight away, because when I purchased my Polo brand new, I noticed the next day I had one too.

The yard I purchase it from was about 45 minutes from home, so I couldn't be bothered with even calling them, and just touched it up.

Being as it's on the edge, even the most basic of touch up jobs will be more than ample.

[trive2]

The paint is not oil based anymore (environental regs) which has got a lot to do with how SH*T it is.

My 2010 Polo is covered in monster stone chips, the paint is like cheese....

[dynasty711]

Thank you for the heads up.

I will get it done this weekend and post a finished photo when have a chance.

[amazeer]

Is the paint really that soft? You might not feel like you pushed against the wiper with much force, but I assume you were holding the edge of the bonnet which is like a long lever so it was maybe 10 times harder than what you felt.

[dynasty711]

Not sure. But the end result is there to make me feel it's quite soft.

Have just done the paint touch up BTW, check the right wiper arm again, once left up, it will definitely scratch the edge of bonnet on its way up and back. The right arm can only be raised up around 30 degree before touching the bonnet. The left one is fine.

Now I feel it's more like a design fault since it's common practice to raise the wiper arm when washing the front windscreen. Not a problem with my other cars owned.

Have to be carefully if this is the case.

[alexaescht]

Now I feel it's more like a design fault since it's common practice to raise the wiper arm when washing the front windscreen. Not a problem with my other cars owned.

As I said above, the wipers must be put into service position when you want to raise them away from the windscreen for washing etc. The Polo and Megane we have both require having the wipers put into the service position before they will clear the bonnet.

[brad]

Now I feel it's more like a design fault since it's common practice to raise the wiper arm when washing the front windscreen. Not a problem with my other cars owned.

Have to be carefully if this is the case.

It's not a design fault, it's a user fault. Put the wiper in the service position when you wash or clean the windscreen and you can fold the arms out 90 degrees.

Don't do what others have done & leave the arms out and move the car as they automatically go back to the park position - you'll know what scratches when that happens.

If you really want to protect it (maybe you live in an area full of those traffic light windscreen washer druggies) you can get some clear 3M armour film and wrap it around the bonnet edge.

[dynasty711]

Thank you guys, especially Alex.

I figured out how to put the wiper arms in service position when did the washing yesterday. As I said, new to VW, still getting used to my new Polo.

On the other hand, personally I'd appreciate a manufacturer could make things simple and straightforward at the first place.

[alexaescht]

Thank you guys, especially Alex.

I figured out how to put the wiper arms in service position when did the washing yesterday. As I said, new to VW, still getting used to my new Polo.

On the other hand, personally I'd appreciate a manufacturer could make things simple and straightforward at the first place.

No problems, I'm glad I could help and feel free to keep asking questions.