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  • #46
    Originally posted by Bassik View Post
    So I got the recall done to my car today, lucky for me I got in pretty soon. Drove it out of the shop and straight away I noticed an immediate shudder in the early gears, I mentioned this to the service tech he informed me that they have to do a 100km check and then check again at 200km because it takes a while for the gearbox to recalculate the gear ratios again.
    I'm amazed they did yours so quickly, I haven't received a call / second letter as of yet.

    As per the above post, did they change your clutch pack as well?

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    • #47
      Originally posted by Bassik View Post
      So I got the recall done to my car today, lucky for me I got in pretty soon. Drove it out of the shop and straight away I noticed an immediate shudder in the early gears, I mentioned this to the service tech he informed me that they have to do a 100km check and then check again at 200km because it takes a while for the gearbox to recalculate the gear ratios again.
      When they replaced mine for the third time (via a whole new DSG) they kept the car and drove it for the 100-200kms so they could get the gears right.

      the problem is when they fix it and you drive it home - it feels great and responsive - but then it learns and goes back to boring!
      Polo GTI - 5 door - Candy White, Xenons, Comfort Package, Audio Upgrade, Bluetooth, Parking Sensors and Tint

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      • #48
        ^Did that fix your problems mate? I know you were having bucking problems like me...

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        • #49
          Recall Depreciation - Sell ?

          Originally posted by Bassik View Post
          Drove it out of the shop and straight away I noticed an immediate shudder in the early gears, I mentioned this to the service tech he informed me that they have to do a 100km check and then check again at 200km because it takes a while for the gearbox to recalculate the gear ratios again.
          Recalculate gear ratios huh?! I laughed so hard at that, some wee came out! Gear ratios are determine by the diameter of the gears WHEN THEY ARE CUT OUT OF METAL. A mechatronics unit can't recalculate a gear ratio because the gear ratios are set in well, not stone but metal!

          They wonder why they have such a bad reputation. I was taught something very valuable by my grandfather and that was this: If you don't know what the hell you're talking about, then keep ones mouth shut!

          The clutches will need to do an adaptation but there should be no shuddering once its done because everything should be working Mickey Mouse, after the effects of the adaptation has worn off, then they should start shuddering. Id say clamp forces on the clutch actuators isn't high enough and it's highlighting defects in the clutches in the car, either due to the new software being (again) defective or a dodgy mechatronics unit being installed.

          Did you get a recall sticker inside the drivers side door? If so, what code is written on it?
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          Stage 2+ Intercooler Carbon Intake Downpipe Swaybar DV+ Remsa.

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          • #50
            Recall Depreciation - Sell ?

            I know the services guys never know what they are talking about. Honestly I'm no better though, I tend to second guess their expertise but normally seek advice elsewhere.

            I haven't see anything on the driver door will look this afternoon. I recall the campaign number something QC277 or 200 can't remember. DSG is smoother but the shuddering is still apparent. Just means ill need to bring it back before selling.


            Sent from my iPhone using Tapatalk 2
            GOLF GTI MY11 ADIDAS Candy White, Sunroof
            GOLF GTI 40th ED, White with Sunroof

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            • #51
              Recall Depreciation - Sell ?

              Originally posted by Bassik View Post
              I know the services guys never know what they are talking about. Honestly I'm no better though, I tend to second guess their expertise but normally seek advice elsewhere.

              I haven't see anything on the driver door will look this afternoon. I recall the campaign number something QC277 or 200 can't remember. DSG is smoother but the shuddering is still apparent. Just means ill need to bring it back before selling.


              Sent from my iPhone using Tapatalk 2
              Just so you know what you're lookin for, it doesn't contain any of the numbers or letters you mentioned it will be a 4 digit code starting with a "3".
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              Stage 2+ Intercooler Carbon Intake Downpipe Swaybar DV+ Remsa.

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              • #52
                Spoken to VWAG...no official letter has been issued for the Mechatronics voluntary recall service date(s).

                I was assured that the first batch is still scheduled to arrive by late August / Early September as they wish to send a mass shipment via Sea freight.

                So I think your dealer did the Mickey Mouse on you...

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                • #53
                  Recall Depreciation - Sell ?

                  I was assured that I got the recall done. There's nothing on drivers or passengers doors but I do have the service spec sheet. Ill check once I get home.




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                  GOLF GTI MY11 ADIDAS Candy White, Sunroof
                  GOLF GTI 40th ED, White with Sunroof

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                  • #54
                    Originally posted by Bassik View Post
                    I was assured that I got the recall done. There's nothing on drivers or passengers doors but I do have the service spec sheet. Ill check once I get home.

                    Sent from my iPhone using Tapatalk 2
                    Check around the spare tyre bay underneath the boot floor. Thats where the recall / service campaign stickers have been placed in my car. Might be worth a shot!
                    MY16 Golf GTI Performance Pack

                    Previously: MY12 Polo 77TSI
                    In The Family: MY15 Golf 103TSI Highline & MY15 Audi RS3

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                    • #55
                      Ok got the service note it says campaign 35C1, removed and replaced mechatronics unit as per campaign bulletin.
                      GOLF GTI MY11 ADIDAS Candy White, Sunroof
                      GOLF GTI 40th ED, White with Sunroof

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                      • #56
                        Originally posted by Bassik View Post
                        Ok got the service note it says campaign 35C1, removed and replaced mechatronics unit as per campaign bulletin.
                        Yep, that's the recall code but if there is no sticker anywhere on the car (which by law they have to put on the vehicle so it is easily apparent to buyers that the recall has been carried out) i'd be a bit dubious, considering the 'tech' told you about the gear ratios... I still laugh at that

                        There has to be a sticker that from memory of the specific law says it needs to be in an easily visible place for the owner or subsequent buyers to see that the required recalls on the vehicle have been carried out. If you have had the 37g7 campaigncarried out as well, there should be a sticker for that too.
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                        Stage 2+ Intercooler Carbon Intake Downpipe Swaybar DV+ Remsa.

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                        • #57
                          I think you may want to confer with VWAG...I'm in touch with several people in upper management who keep singing from the same song sheet:

                          Recall parts have yet to arrive and we expect the shipment to arrive late August early September. When parts do arrive for affected vehicles (unless the vehicle is unsafe to drive to which parts have been allocated for them as soon as possible) we will send a second letter dealing with vehicles with build dates from Feb 2010 to June 2010 and following later build dates as parts become more widely available.

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                          • #58
                            The recall sticker for the DSG software update in 2012 for my (now written off :'( ) Polo was put top right of the spare wheel well

                            Which begs the question, do I get another Polo GTI?
                            MY16 Octavia RS 162 Race Blue Combi

                            MY12 Skoda Octavia RS 147 Black Combi - Sold

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                            • #59
                              Mine was placed on the driver side door frame ( body side) just below the top hinge.
                              MY16 Candy white Octavia VRS Wagon, sunroof, 19" black pack, tech pack, comfort pack, auto tail gate
                              MY12.5 Polo 6R GTI

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                              • #60
                                I will check to see if it is in either of those places... but the door is a definite no.

                                I'd also like to mention that the sales team also advised me of the same message. Parts are only coming in now and letters are starting to be sent out. However speaking straight to a service tech he told me they had heaps of the parts in stock and would just put my car in asap. He was a champ in my eyes.

                                The service techs seem to have a better understanding but I don't talk to those guys much its all through the sales service guy. This is the guy that told me about the gear ratio junk.
                                Last edited by Bassik; 25-07-2013, 03:46 PM.
                                GOLF GTI MY11 ADIDAS Candy White, Sunroof
                                GOLF GTI 40th ED, White with Sunroof

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