IMPORTANT: Polo Remote Locking Issue RESOLVED

[mathemagician]

Many of us Polo (GTI) owners have been inconvenienced by having to press the lock button on the remote two or more times until the car actually locks.

VW has now released an official TPI/software upgrade that FIXES that problem.

I just had it done on my car last week and the problem is gone! So go to your dealers and get your Polos updated!

[nomadx38]

SWEET! Great news.

Any idea if there is a campaign number for this or something specific to reference this to (like a software number).

You know VW dealers, if you don't do their job to get the details they will say "everything's fine..." and "what software update?"

[kkierann]

yeah had mine done at the service the other day, soooo much better !

[LunchboxVRS]

Really never had this problem. Now that I've heard it I get it will play up tomorrow.

[mathemagician]

@nomadx38:
Just checked the $0 invoice they gave me but there was no TPI number - or any other number for that matter. I'm pretty sure though if you tell them that there definitely is a TPI they should check. FYI, I had it done at Burwin VW (Ferntree Gully, VIC).

@lunchboxGTI:
Spray it with some holy water, just as a precaution

[Lemonskin]

Hmmm I've never heard of this problem. Fingers crossed I don't develop it!

[gavs]

if someone could find out the TPI number I will sticky this thread, otherwise.....

[mathemagician]

Just called Burwin VW to ask for the TPI number; however, it is apparently against VW policy to give out internal details such as a TPI number. Tried googling it as well but couldn't find anything. Sorry guys

Do you really need it though? The Burwin person told me that you wouldn't need to know that number to get this issue fixed, since all dealers should be aware of this TPI release. I still think it's worth to be stickied

[Polo_GTI]

Awesome, thanks for sharing.

I've booked my car into the dealership for next week. I spoke to the guy on the phone that took the booking and he said he hasn't heard of any update. I think that was just his ignorance though.

[gavs]

IMPORTANT: Polo Remote Locking Issue RESOLVED

Yeah because if someone in Melbourne goes to any other dealership than Burwin then there is a fair chance that they will e told "it's a characteristic of the vehicle".

[Vdubboys81]

Many of us Polo (GTI) owners have been inconvenienced by having to press the lock button on the remote two or more times until the car actually locks.

VW has now released an official TPI/software upgrade that FIXES that problem.

I just had it done on my car last week and the problem is gone! So go to your dealers and get your Polos updated!

Would this apply to any Polo, as we have a MY13 Polo and have noticed that from time to time.

[mathemagician]

Yes, from what I've read around here it seems that any current Polo, independent of MY, can be affected. Go to your dealer and ask for the update. If they say it's normal or that there is no update, insist that they check. There IS an update and it DOES fix it!

[Polo_GTI]

Yes, from what I've read around here it seems that any current Polo, independent of MY, can be affected. Go to your dealer and ask for the update. If they say it's normal or that there is no update, insist that they check. There IS an update and it DOES fix it!

Dammit!! I've just taken my car into VW Barloworld in Glen Waverley and they told me there is no issue with my locks and there is no update. A$$holes!! I am going to pick up the car later this afternoon and show them the issue that my car doesn't always lock on first press and I will demand they install the software update. I wish there was a code reference for this

[JonP01]

My problem is it's seemingly random. I thought it had something to do with tailgate opening but it really is random. So unless I know an official fix reference I would likely be unable to demonstrate it (because the car would no doubt behave itself in front of VW staff).

[Polo_GTI]

My problem is it's seemingly random. I thought it had something to do with tailgate opening but it really is random. So unless I know an official fix reference I would likely be unable to demonstrate it (because the car would no doubt behave itself in front of VW staff).

Exactly as you said.

First they tell me there is no TPI update, then they tell me it's working fine.

So I try to show them and it behaved itself. The second I got home, playing up again each and every key press.