Oil Overfill HELP!!!

[gavs]

I got a proper jack...how hard is it to drain it a little myself?
I noticed they charged me for a new sump plug..

interesting, the service manual from VW says that they shouldn't touch the sump plug, they should vacuum it out with sump plug removal a last resort.....

It's not hard to drain at all, the hardest bit is removing the underpan. The REALLY hard bit will be draining the right amount

Just use WOT for a bit, that will burn some off if you're really worried about it...

[Diesel_vert]

guys i went in there today and spoke to a head mechanic, he said they do purposely overfill them however he said mine was overfilled by 3mm. He said that it wont do any damage. He said that these cars have a high oil to fuel consumption. He said I wont need a top up obviously. Whats the purpose of the manual then seriously!!!

Bit of a band-aid "solution" if you ask me, unless there's a TSB instructing the dealer to do that.

Why not just fill it up to MAX as normal and just give the customer a 1 l bottle of oil to put in the boot.

[gavs]

Why not just fill it up to MAX as normal and just give the customer a 1 l bottle of oil to put in the boot.

I'm with you mate, though I wouldn't say band-aid solution, I'd say a bulltish solution, but i'm a pessimist when it comes to service departments

Overfill the car, say it's normal which contradicts everything the manual says about oil level, tell the customer it's fine in regards to the catalytic converter which again, contradicts the manual....