Rain Sensing Wipers NOT

[Scoie]

Hi Guys,
Took my 66TDI (with comfort pack) for its 15k service, have always had an issue with the rain sensing wipers (they don't rain sense), my dealer tells me my Polo is not fitted with rain sensing wipers and wont be as its a factory option. They showed me the sensor on the front windscreen which does not have the magic "5th" diamond. I am waiting on the sales person to ring me back as to what we do now. Those of you with the comfort pack know its at least a $500 option. What do you think the dealer should do!!!!!!

Thanks
Scoie

[pologti18t]

Hi Guys,
Took my 66TDI (with comfort pack) for its 15k service, have always had an issue with the rain sensing wipers (they don't rain sense), my dealer tells me my Polo is not fitted with rain sensing wipers and wont be as its a factory option. They showed me the sensor on the front windscreen which does not have the magic "5th" diamond. I am waiting on the sales person to ring me back as to what we do now. Those of you with the comfort pack know its at least a $500 option. What do you think the dealer should do!!!!!!

Thanks
Scoie

refund you $500

[Scoie]

That sounds a bit to easy for the dealer, I was thinking of having bluetooth fitted by the dealer.

[GTI JOE]

That sounds a bit to easy for the dealer, I was thinking of having bluetooth fitted by the dealer.

....and the $500.....for the pissfarting around

[Scoie]

Not wrong there I have had a few phone conversations with them about the non sensing thing, they always say bring it in....in my case this means 50ks out of my way each way. Now I have to get it back there.GRRRRR

[broxigar1983]

AH! No wonder mine doesn't work either!! Time to phone the dealer

[Trepid4tion]

mine weren't working either when i got the car, took the car back and it was just a coding issue, they had not been activated yet on the car, which they did there and then and didn't cost me a cent.. In fact they did that and saw the car had a update for the ecu as well...

[gavs]

If the sensors are there on the windscreen and you have the suto wipers stalk, then most likely it is a coding issue, i.e. not being activated at the dealer.

Anyone with a VAGCOm can activate this for you, hit someone up locally that might have one, they will tell you straight up if it can or can't be activated. If it comes up with "Error: Coding not present" then generally, they haven't installed the right setup in your car, which should mean a refund from the dealer or at least an adequate compensation. After all, it was in your contract f sale and they have, theoretically, reneged on that contract by providing you with an incorrect vehicle....

[Scoie]

Thanks Gavs, The dealer tells me (and showed me) the base of the rear view mirror (as seen from out side the car) has a pattern of diamonds, apparently there should be 5 diamonds (4 in a square with one in the middle) the middle one is the rain sensor, I dont have that one.
What do you mean by the auto wiper stalk?? The one I have has the small adjusting thing on the top, which by reading the book either gives you a change of intermittent wipe time or changes the sensitivity of the rain sensor!!
I like your idea about reneging on the contract but I don't want to give the car up......except for another Polo.

[broxigar1983]

Just confirmed with my dealer,
"The manuals are generic for worldwide production so things can be different region to region. All current models in Australia with rain sensors have the four diamond's."

Anyone in Perth area with a VAGCOm to check settings?

[Ralfi]

Thanks Gavs, The dealer tells me (and showed me) the base of the rear view mirror (as seen from out side the car) has a pattern of diamonds, apparently there should be 5 diamonds (4 in a square with one in the middle) the middle one is the rain sensor, I dont have that one.
What do you mean by the auto wiper stalk?? The one I have has the small adjusting thing on the top, which by reading the book either gives you a change of intermittent wipe time or changes the sensitivity of the rain sensor!!
I like your idea about reneging on the contract but I don't want to give the car up......except for another Polo.

You paid for rain sensing wipers? & the car you're driving doesn't have them? Stand up & demand some compensation. You've paid extra for something that's not there. & it's not a set of dinner plates here. It's the second most expensive thing people buy & something you're going to lose money on asap & you're already behind the 8-ball by not having all the features you've paid for.

[gavs]

Thanks Gavs, The dealer tells me (and showed me) the base of the rear view mirror (as seen from out side the car) has a pattern of diamonds, apparently there should be 5 diamonds (4 in a square with one in the middle) the middle one is the rain sensor, I dont have that one.
What do you mean by the auto wiper stalk?? The one I have has the small adjusting thing on the top, which by reading the book either gives you a change of intermittent wipe time or changes the sensitivity of the rain sensor!!
I like your idea about reneging on the contract but I don't want to give the car up......except for another Polo.

I think you need to tell your dealer to remove their hand from their pants before opening their mouth to tell you lies because if you look here:


You can J-U-S-T make out 4 diamonds with the 2 sensors off to the side. This is on a MY11 Polo GTI, built 23/3/2011 in the Pamplona factory and delivered to australia with the comfort pack option which includes, you guessed it, auto wipers.

Generally, if you don't get the auto wipers, you get a different base. Why would they install a fully electronic mirror with self dimming function that plugs into teh wiper loom if they're not installed.

Go and speak to the service manager, not some sales muppet

[broxigar1983]

I think you need to tell your dealer to remove their hand from their pants before opening their mouth to tell you lies because if you look here:

You can J-U-S-T make out 4 diamonds with the 2 sensors off to the side. This is on a MY11 Polo GTI, built 23/3/2011 in the Pamplona factory and delivered to australia with the comfort pack option which includes, you guessed it, auto wipers.

Generally, if you don't get the auto wipers, you get a different base. Why would they install a fully electronic mirror with self dimming function that plugs into teh wiper loom if they're not installed.

Go and speak to the service manager, not some sales muppet

Gavs, does your rain sensor work?

[EDIT] At first I thought the area around the 4 diamonds are the rain sensor, but after reading the manual we are missing the elusive 5th diamond.

[Trepid4tion]

Exactly the same on the 77TSI just incase they say that its different between the GTI and the others

[Scoie]

Yep,
Thats exactlly what my mirror base looks like, the dealer tells me today they have never come across this before and are working with VW Aus to sort it out, by the way Gavs I was speaking to the service manager, and yes he is a muppet. The amusing thing is service say its a sales problem and sales now tell me service will be looking after the issue. Why do I get headaches!!!!!

Scoie