New Polo problems - Register

[girlelixir]

Hey all,

It's almost comforting that I am not the only one with Polo problems.

Got my Polo in early Dec. After 2 months of driving, a rattle that everyone has mentioned could be heard when braking - going 20km and slower and louder when idle. Took it to the workshop and got it fixed. Something about a wrong bracket.

Last week however, when driving out my driveway, I could feel the engine struggling, as if I was driving with handbrake still on. Looked at my dash, noticed that the spanner, or service light was flashing. Car had only 3,000km on it, so no reason for a service. Then the D1, D2 was flashing.

My polo was stuck in 2nd gear! Could not get to third, and was doing 30km/hour with 3000rpm! Called roadside assistance, and by the time they came, the engine could start, but car would not move, even when giving it gas.

Got it towed to the workshop and apparently the mechatronics unit is gone. Will take a week to fix - depending if they can get the parts in early this week.

Did anyone else have this problem?

So annoying for a new car. Spend all this money, and it has been to the workshop twice in the last two weeks. 2010 car of the year which has a dead engine.

Mine isn't quite as bad I guess, but I cant drive it, they're coming to tow it tomorrow morning. When i try to go into reverse it just does nothing then it starts to grind/squeal. Managed to reverse it last night but it made these 2 huge clunking sounds.

Thats on top of oil alert - empty, plus the death rattle. Still love the car though.

I picked up the car on Feb 5th after waiting extra time due to an undisclosed (but fixed..) issue when they did the pre-delivery.

Now I look back at it, there have been a couple of instances where just for a moment or two, the car has been out of control, non responsive. Hard to describe the feeling.

Rang Roadside Assist, they dont want to give me a drive car! How is this possible? I only just received a sweet little booklet from them offering the world!

And the worst part is they knew the whole time: the DSG fault is listed in my manual pp.152 and has a print date of 17.5.10. The roadside assist was published the month after in June, and my build date was 01 Sept 2010.

So deceptive! Could they not just fix it..Grr.

[tooheyz]

Rang Roadside Assist, they dont want to give me a drive car! How is this possible? I only just received a sweet little booklet from them offering the world!
So deceptive! Could they not just fix it..Grr.

That was the feeling I got at well when I got my car towed. I went with the tow truck, and got things sorted out with VW. They made me wait 2 hours to see if they could fix my car there and then, and after they realised it would require more than a few hours, they gave me a tiguan.

It's been three weeks now, and going to pick up my polo tomorrow. hopefully this is the end of the problems.

let us know what's going on with your polo - and if you get a car

[GTI JOE]

That was the feeling I got at well when I got my car towed. I went with the tow truck, and got things sorted out with VW. They made me wait 2 hours to see if they could fix my car there and then, and after they realised it would require more than a few hours, they gave me a tiguan.

It's been three weeks now, and going to pick up my polo tomorrow. hopefully this is the end of the problems.

let us know what's going on with your polo - and if you get a car

That's pretty fine customer service, who was the dealer? Pitty you had to go through all that crap though

[sVWatt]

Okay okay I need to register my polo problem. It is driving me skatty. It happens almost every drive about an hour after I get home. It leaves me without a drive for up to four hours at a time. It doesn't seem to have caused any permanent damage to the car, but it sure is a worry. My wife keeps taking it for a spin. That's a major problem in my books.

I told her in no uncertain terms it is mine. I won't do that again....it still hurts when I smile
The counsellor said it's best we share

[GTI JOE]

I can give you the name of a good divorce attorney

[gavs]

Should get an APR chip and put it into valet mode when you get home I wonder if the polo has that locked away in it's brain somewhere, my Gf's 207 has it, damn it's annoying when you engage it!!

[tooheyz]

That's pretty fine customer service, who was the dealer? Pitty you had to go through all that crap though

Denlo. Got the car back last Friday and car goes fantastically well =)
I am fallen back in love with my polo

[m3103]

Sisters polo has the following problems.
Climate control doesn't work. Fuel gauge doesn't work. Brakes arE squeaky even after giving them a good clean.
That's all ATM but not very impressed to say the least. Cars booked in some time this week. I'll let u know how it all goes

[Ralfi]

Did those with the reversing uphill problem end up getting it sorted out? That one had me worried...

[broxigar1983]

I've been driving my 77TSI for 4 months now and 5000kms and the only problem I have/noticed is the rattle in the engine compartment when engine is idling.

Still need to get the rattle fixed :S

[JimNiko]

Light popped up then it just stopped!!

[JimNiko]

JimNiko name the dealer .... That's not on .... They or VW will act if shamed .... Give us the heads up on who to avoid....

Guys i received the car a couple weeks ago.

Now i have noticed when the car is driving slowly or under load this clunking noise keeps happening. The noise seems to be coming from the passengers side...

I am so disappointed with the GTI polo. I love the car when things are going well but i have had one too many problems with it since purchase.

I dont want to mention the dealer yet until i know what they will do to fix my issue.

My first exprience buying a VW and i am so disappointed!!!!

[vwthunder]

I am so disappointed with the GTI polo.

My first exprience buying a VW and i am so disappointed!!!!

Should have got a 9n3 GTI lol

No congrats on the new car, they look really nice, shame about the problems

[FJ Steve]

Button controlling rear mirrors (doors) broke off today. just fell away in my hand.

Off to the dealer for a new (warranty) one

More engine rattles (at idle). Bloody thing sounds like a diesel. Also, passenger sun visor does not stay in position when pushed all the way forward. AND, rear window washer dribbles for hours after being used.

[GTI JOE]

Not anywhere near good enough for a new car Get your dealer to fix it all or contact VGA!