New Polo problems - Register

[gavs]

New Polo problems - Register

Thank f**king god for that!!!

Guys, I'm happy to start a pertition with a standard letter that you put your name to and I will send it to the ACCC (they have already been made aware I the issue) and also the department of transport and infrastructure as to becoming a mandatory product safety recall. I'll personally more than likely be screwed but I'll gladly help all others out!

[Hail22]

Thank f**king god for that!!!

Guys, I'm happy to start a pertition with a standard letter that you put your name to and I will send it to the ACCC (they have already been made aware I the issue) and also the department of transport and infrastructure as to becoming a mandatory product safety recall. I'll personally more than likely be screwed but I'll gladly help all others out!

I think anyone with a DSG DQ250-500 will be more than happy to sign it...might as well get ACA or Today tonight involved (no i'm not joking).

[nomadx38]

Haha if we have a standard form to sign I'm in but I will only sign on behalf of the DQ250 (7sp Dry Clutch).

I have driven the DQ200 (6sp Wet Clutch) and have had no problems what so ever, smooth as silk, responsive and changes on cue when I ask for it. I'm to assume the DQ500 (7sp Wet Clutch) has the same fantastic properties as the DQ200.

If anyone has a chance to drive a golf (or any other car) that has the DQ200 6sp wet clutch you will see what you have been missing out on, and how the DSG should have been!!!

[gavs]

New Polo problems - Register

Yeah exactly, but only after the DQ250 had been recalled after similar mechatronic relate issues!!

Got your numbers mixed up there too mate, DQ200 is the 7spd dry clutch unit

[dav]

Agreed, time for ACCC to get in there and do something about this. 400,000 vehicles to be recalled, that's massive!

[nomadx38]

Ah yeah your right Gavs, always gets me why would you release a newer model with a lower number but I guess it is in order of application dq200 (light) dq250 (medium) dq500 (heavy)

And to my knowledge they haven't had the same kind of problems in the 6sp. I do know they had a recall that was to fix a faulty temperature sensor but this was an easy fix and was easy to diagnose and from then its been perfect. That differers from the 7sp which I would guess has some sort of design fault that keeps causing problems to come back (or in my case never be fixed) and they have no idea how to diagnose / permanently fix it...

[Eaglehawk]

So now, it's going back this Friday again to have it monitored by a computer to work out which clutch packs to replace. Or rather, whether it's within tolerance or not. (Even though they acknowledge that this shuddering isn't normal)

Clutch packs been ordered from Singapore. 4 weeks until it arrives.

I have driven the DQ200 (6sp Wet Clutch) and have had no problems what so ever, smooth as silk, responsive and changes on cue when I ask for it. I'm to assume the DQ500 (7sp Wet Clutch) has the same fantastic properties as the DQ200.

If anyone has a chance to drive a golf (or any other car) that has the DQ200 6sp wet clutch you will see what you have been missing out on, and how the DSG should have been!!!

+1 I've even ordered a new Passat AllTrack with the 6 speed wet clutch, just based on the 8 years our Golf TDI 2.0 has run. (170K)

[prcurrie]

Less than 1000kms since the new DSG and I'm starting to get the vibrations in first again - guess the clutches are on their way out again!

Happy to get involved in the ACCC.

[prcurrie]

Agreed, time for ACCC to get in there and do something about this. 400,000 vehicles to be recalled, that's massive!

Anyone checked erWin?

[pologti18t]

They are recalling 380,000 out of 700000+.

The recall is for software reflash and maybe a mechatronics unit if required.

and

Experts also expressed their doubts over whether the recall could fix the problem.

Software updates and mechatronics replacements alone are not a satisfactory solution, Zhou Lijun, editor-in-chief of auto website qcxfz.com, told the Global Times Wednesday. "The lifetime warranty for the DSG issue that Volkswagen introduced in the US in 2009 should be adopted."

A survey report released Friday by Menutor Consulting shows that among 513 drivers who encountered DSG-related problems from June 21, 2012 to February 28, 2013, 52 had their mechatronics units replaced by Volkswagen dealers, but only 31 percent of them said their problems had been solved.

Anyway, Honda had to recall 700000+ cars in China (2.5M worlswide) for a normal automatic transmission failure.

[Sammo88]

Hi guys, I have been having a few issues with my 2011 Polo 77TSI lately, I was wondering if there are any solutions to them. My car has only travelled just over 16,000kms and is a manual.

1. Engine rattle - like many on here I have experienced an intermittent rattling coming from the engine bay whilst accelerating. It appears to be coming from somewhere directly behind where the pedals are and seems to start whenever I turn a sharp corner and then accelerate. It could be related to the steering, but I am not sure. What are the potential causes of this engine rattle? I have reported this issue at every service at Osborne Park Volkswagen; two parts have been replaced (one under supposed "recall") and at the most recent service I was told that the rattle 'could not be detected'. The rattling is now getting worse and harsher in sound. I'm a bit angry that they have yet to find a fix for the issue, especially given that it seems to be a common problem with Polos!

2. Acceleration Issues: Occasionally the rattling sound is accompanied by an acceleration problem where the vehicle will either accelerate very slowly, or sometimes not at all. It feels as if the turbo doesn't engage properly leaving the weak 1.2 engine to do all the work. This issue was also supposed to have been fixed by a 'recall'.

So following up on this post... Booked my car in for a service Friday last week, when I picked it up I was told I would have to re-book it in for a 2 day service to get a timing belt replaced because that will apparently stop the rattling noise, thank God it's still under warranty! Does this fix sound right to anyone? I have to say I'm a bit over all of these trips to the dealer and the poor customer service I have received so far. They couldn't even offer me a courtesy car to loan for another month which means I will probably be without a car for 2 days.

[nomadx38]

Sounds odd. If it had failed you would know about it! But it hasn't because you can still run the car. And these engines use good old chains which is where the normal rattle comes from. It's just like the direct injection, takes a bit of getting used to the loud ticking noise.

I have heard of a few 77tsi's have a fault with the timing chain but again these faults meant that the car wouldn't run and catastrophic damage had been done to the cam shaft / valves...

Personally I think it's a load of crock but that's just my opinion

[Sammo88]

Sounds odd. If it had failed you would know about it! But it hasn't because you can still run the car. And these engines use good old chains which is where the normal rattle comes from. It's just like the direct injection, takes a bit of getting used to the loud ticking noise.

I have heard of a few 77tsi's have a fault with the timing chain but again these faults meant that the car wouldn't run and catastrophic damage had been done to the cam shaft / valves...

Personally I think it's a load of crock but that's just my opinion

I agree, I haven't read anywhere where a timing chain has been the cause of a Polo engine rattle like what I have experienced, but I am no mechanic so who am I to say? I really don't trust the servicing department at Osbourne Park VW, they've had three chances to fix this rattle and have so far failed.

If the rattle is not fixed after this service then I will be complaining to VW Australia, and I may have to sell the car and buy something more reliable and much less exciting; which really upsets me considering that I am young and this Polo is my first car (which I spent ages working hard and saving up for!!).

[nomadx38]

I think you could have the same problem as me. Fuel line rattle. Happens more on cold days than hot. Sounds like its coming from the dashboard, front right...

I found that moving the line to a different place in the holder fixed the problem, and since have had no noise. The other rattle they are talking about as a recall is a spacer that is put onto the turbo waste-gate actuator to put more tension on it to stop it rattling...

If you reside in the eastern suburbs of Melbourne I'm more than happy to move the fuel line over for you

[Phil_Polo77TSI]

Re. low or no acceleration - first I have to say I love my POLO TSI77 DSG, it's a great little car and fun to drive. When I first got it my brother drove it and went and bought one (except manual) to replace his beloved Type 3 VW. At about 20k his went into EPC 'cripple' mode. He took it to a Perth dealer who said “We know what this is, turbocharger spacer” and promptly fixed it. When mine reached about the same mileage, I had the same problem but my country dealer said it was because I didn't have it serviced by them, it probably needed a software update or I'd used to wrong oil. (Oil and filter was genuine VW) and booked it in a for a week later. They made some inquiries and learned it was the same problem. They said VW would send the part by road – it's now two weeks and part hasn't arrived yet.

Not Happy! VW had not advised the dealer there was a problem, did not post or courier small parts and the car has been unusable for three weeks (when hot, after over-run such as down a hill, it goes into EPC and drives at about 50 kph). Fortunately I have a second car, so I'm driving a twelve year old Commodore with nearly a quarter of a million k's on the the clock while my two year old VW with less than 25000 kms waits for a small part.

Now I worry because the DSG gearbox is known to have problems. If VW Australia extend warranty to 160,000kms/10 years as they have elsewhere it would be OK. Otherwise I either sell it by the end of this year (3 years) or face a $4000 DSG gearbox bill at some time in the future. VW Australia need to do something – and fast!