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Arteon Map Updates

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  • #16
    Hey Dreamension, so I've followed all your steps and everything looks the same as yours. Now I've put my SD card into the Golf SD slot and I keep getting an error message "Error: no data available. Please insert a source with software update data or check the source". Anyone had this before? This is the first update I've done, my current database is P62!
    Last edited by credman; 09-02-2019, 07:54 PM.

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    • #17
      Originally posted by credman View Post
      Hey Dreamension, so I've followed all your steps and everything looks the same as yours. Now I've put my SD card into the Golf SD slot and I keep getting an error message "Error: no data available. Please insert a source with software update data or check the source". Anyone had this before? This is the first update I've done, my current database is P62!

      Sorry Credman - only just saw your message.

      Did you download the maps for the Golf? The maps for the Arteon and the Golf are different (like the software is different), so it's important to get the right ones.
      My car: MY18 Arteon
      My car #2: MY22 Volvo XC40 Pure Electric
      Her car: MY22 Skoda Octavia Limited Edition Wagon

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      • #18
        Yep, downloaded the Golf ones directly to the computer using DiscoverCare app on my Macbook, tried to download directly but it kept failing. Once downloaded I unzipped it onto an SD card. As I plug the SD card in it says “SD1, new update available” then I try update and it gives me the error as above...

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        • #19
          I have tried a few times this afternoon to do the map update on my Arteon , via both USB and SD slot, without success.
          I have used the 26gig map files from the web site as the Discovercare software app doesnt seem to be the right way for this car. I will try some alternate storage devices next , but some guidance on ones that have been proven to work would be useful,

          thanks

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          • #20
            Originally posted by ANDREWF View Post
            I have tried a few times this afternoon to do the map update on my Arteon , via both USB and SD slot, without success.
            I have used the 26gig map files from the web site as the Discovercare software app doesnt seem to be the right way for this car. I will try some alternate storage devices next , but some guidance on ones that have been proven to work would be useful,

            thanks

            What error are you getting? Or is it not finding your SD/USB? You formatted it as ex-fat?
            My car: MY18 Arteon
            My car #2: MY22 Volvo XC40 Pure Electric
            Her car: MY22 Skoda Octavia Limited Edition Wagon

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            • #21
              I have updated now, using the Sandisk 32gig SDcard I had previously used for my mp3/flac media files. The 64gig Samsung SDcard I had tried was new & not tested before. Now the updates applied I will reformat the Samsung card for media storage & see if it works in that role.

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              • #22
                Weird that a brand new Samsung card didn't work. Good to hear you got it sorted though - thanks for the update.

                Hopefully if someone else has the same issue this helps them out.
                My car: MY18 Arteon
                My car #2: MY22 Volvo XC40 Pure Electric
                Her car: MY22 Skoda Octavia Limited Edition Wagon

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                • #23
                  Originally posted by ANDREWF View Post
                  I have updated now, using the Sandisk 32gig SDcard I had previously used for my mp3/flac media files. The 64gig Samsung SDcard I had tried was new & not tested before. Now the updates applied I will reformat the Samsung card for media storage & see if it works in that role.
                  Could be the way they were formatted Cards up to 32gb are usually Fat 32 and any bigger ones are usually ExFat

                  Have trouble with using larger sizes in some dashcams if formatted in Windoze and have to format them as Fat32 in a special program
                  2021 Kamiq LE 110 , Moon White, BV cameras F & B
                  Mamba Ebike to replace Tiguan

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                  • #24
                    I just cleared & loaded the samsung 64gig card , made sure to use exfat again , and it works fine for media playback.

                    I did try loading the internal SSD with files a while back, and it didnt seem to take much to be full, must to be a low capacity storage in there. I should have another fiddle with the dynaudio settings too, I only setup the mixer levels in the first week of having the car, and coming from a lexus Mark Levinson 17-speaker setup I had a hard time finding settings I liked. It seems to have settled into an acceptable tone by now though so maybe I can improve things further.

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                    • #25
                      Hi all, I just tried this on my "New" Arteon, but maps were 2017/2018. Its typical VW Dealers not to update cars before delivery. Anyway back to the thread. I tried the update with USB formatted to exFAT as suggested, but kept getting the error message that no update could be found and to insert media. Then tried it again but this time formatted to FAT (MSDOS). This time the car accepted the update no issues. Just thought I would mention in case others have issues. By the way thanks so much to the original post for the information on where to find the updates. SO GOOD.

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                      • #26
                        Originally posted by Stevieh View Post
                        Hi all, I just tried this on my "New" Arteon, but maps were 2017/2018. Its typical VW Dealers not to update cars before delivery. Anyway back to the thread. I tried the update with USB formatted to exFAT as suggested, but kept getting the error message that no update could be found and to insert media. Then tried it again but this time formatted to FAT (MSDOS). This time the car accepted the update no issues. Just thought I would mention in case others have issues. By the way thanks so much to the original post for the information on where to find the updates. SO GOOD.

                        Fat32 is the way to do it so if you havent got a format program you are limited to 32GB cards
                        2021 Kamiq LE 110 , Moon White, BV cameras F & B
                        Mamba Ebike to replace Tiguan

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                        • #27
                          Originally posted by ANDREWF View Post
                          I just cleared & loaded the samsung 64gig card , made sure to use exfat again , and it works fine for media playback.

                          I did try loading the internal SSD with files a while back, and it didnt seem to take much to be full, must to be a low capacity storage in there. I should have another fiddle with the dynaudio settings too, I only setup the mixer levels in the first week of having the car, and coming from a lexus Mark Levinson 17-speaker setup I had a hard time finding settings I liked. It seems to have settled into an acceptable tone by now though so maybe I can improve things further.
                          Should be 10GB so enough to take thousands of tracks I have over 2000 on mine nad its no where near full
                          2021 Kamiq LE 110 , Moon White, BV cameras F & B
                          Mamba Ebike to replace Tiguan

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                          • #28
                            Internal SSD?? Far out I've really gotta read that manual. Has anyone got a digital version for a 2019 Arteon???
                            ----------------------
                            My Car: 2019 Arteon

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                            • #29
                              Just if you guys dont know new software update 2019/2020 released in 07.2019 is available for download from volkswagen. de
                              Its 23gigb file

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                              • #30
                                Originally posted by P_132TSI_Rline View Post
                                Just if you guys dont know new software update 2019/2020 released in 07.2019 is available for download from volkswagen. de
                                Its 23gigb file
                                Date is actually JUNE the 7th NOT July 6th and is ROW 79 which has been out since then


                                Date is in US format Month/Day/Year
                                Last edited by Guest001; 10-08-2019, 10:27 AM.
                                2021 Kamiq LE 110 , Moon White, BV cameras F & B
                                Mamba Ebike to replace Tiguan

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