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Here's mine:
It's been going strong for 3 1/4 years, hope to get a couple more out of it yet!
Thanks.
Interesting as mine looked completely different.
First of all, it fully filled the battery box (side to side in all directions) and it had no text, no brand on it (yours is Varta), plus my battery connections were painted blue. Yours looks like it had been already replaced.
Just to add to this, the original VARTA battery in my 2008 Tiguan TDI was getting slow to start the car the last few months, only when the car hadn't been started for a few days (well it is still pretty good for 6 years+ !!) so I called VW, they suggested a replacement original VARTA in DIN55-HIGH size for $250.
HOWEVER as you can see in the photo above, the battery tray actually accommodates a DIN66-HIGH sized battery, so I got one of those instead, $250 for original VARTA made in Germany from EveryBattery in Melbourne. It fits perfectly. The battery part number is VARTA E44 and the dimensions are L 278 x W 175 x H 190. Whereas the original battery is only 242mm long
I read on one of these forums that unless you lock your car, some systems will still use a small amount of power & eventually flatten your battery. I haven't seen any evidence of this as i usually leave my car unlocked (in a garage), sometimes unused Monday to Friday.
Spoke to my local dealer service dept and they said warranty replacement was unlikely. If it had died within 3 years it would be replaced, however as it was outside warranty it was unlikely that it would get a goodwill replacement. They indicated that batteries typically last 3-4 years. They informed me if I wanted them to take a look at it they would have to keep the car for 24 hours to perform a battery test and it was unlikely that VW would come to the party anyway.
Though the service advisor did say that if I had my car serviced at the dealer it would be looked on more favourably.... My response was that it shouldn't matter where the car was serviced as the dealer wouldn't be performing any maintenance on the battery in regular servicing.
How can the VW dealers suggest/infer preferential treatment of warranty claims based on where you get your car serviced? It's that kind of attitude that supports my decision to take my car elsewhere. I'd rather pay for the battery than be blackmailed into paying premium rates to have my car serviced at the dealers by the apprentice/junior mechanic.
Anyway car starts fine with the new battery... and didn't have to visit/leave the car at the dealer
Tigger, at 3 yrs 3mths it's no longer a warranty claim, it's goodwill so they can give preferential treatment for whatever made-up situation they want. In some ways I can see there point as when i was in retail / sales / self-employed I always made a point of giving preferential treatment to my repeat customers - it's just good business sense IMO. Sure I bent over backwards trying to get new accounts on board but that was a different offering to what i did for my repeat people. Off topic, but the long term suppliers I deal with in my current role just want to gouge us more & more the longer we maintain a business relationship with them - WTF?
I'm sure someone will correct me but I don't think there's a wet cell lead acid battery available in Australia that comes with a 3 yr replacement warranty - maybe there's a few pro-rata offers out therebut pro-rata is rarely beneficial to the customer.
carandimage The place where Off-Topic is On-Topic I used to think I was anal-retentive until I started getting involved in car forums
Tigger, at 3 yrs 3mths it's no longer a warranty claim, it's goodwill so they can give preferential treatment for whatever made-up situation they want. In some ways I can see there point as when i was in retail / sales / self-employed I always made a point of giving preferential treatment to my repeat customers - it's just good business sense IMO. Sure I bent over backwards trying to get new accounts on board but that was a different offering to what i did for my repeat people. Off topic, but the long term suppliers I deal with in my current role just want to gouge us more & more the longer we maintain a business relationship with them - WTF?
I'm sure someone will correct me but I don't think there's a wet cell lead acid battery available in Australia that comes with a 3 yr replacement warranty - maybe there's a few pro-rata offers out therebut pro-rata is rarely beneficial to the customer.
Brad, yes understand I was asking them about goodwill. Worth a 2 minute phone call to ask the question if it can save me $250.
I also work in sales/service and understand the whole situation where a business is being asked to support a product it didn't sell and it's probably going to cost them more time/money than they make on it. However this wouldn't be so much of an issue if these service centres were owned by the manufacturer.
What has happened with car companies is that they have outsourced the frontline sales/service activity to independent franchises and then these companies are being selective which customers they want to deal with.
I totally get it from the franschise operators perspective, however from the customer point of view this is the mechanism that the manufacture has put in place. The customer ought to get the same service for warranty as they are dealing with the manufacturers "representative" (even though it's an independent business). The business has to cop it that they get to take all of the business - both profitable and non-profitable on the basis that overall they are making money.
What isn't OK is when the manufacturers representative is cherry picking customers (well that's how it comes across anyway).
My question was whether the battery would be covered (or partly covered) under goodwill and I got an answer saying it depends whether you service the car with us or not. From a warranty perspective this should not come into the equation at all.
My question was whether the battery would be covered (or partly covered) under goodwill and I got an answer saying it depends whether you service the car with us or not. From a warranty perspective this should not come into the equation at all.
I seriously doubt that any business would do a goodwill warranty on the battery 3years and 3 months old. So, he gave you the wrong answer and just wanted to lure you in when you buy your next new car.
I could give you Bosch S5 battery for $180 (always keep one one board), just because you're a good customer and friend. Others would get the same battery for $190 or $200, which is still a good price. However there would probably be no goodwill warranty if it fails after 3 years.
The original battery in my april 2010 Jetta TDI still going strong at 4 1/2 years. About 12 months ago the VW dealership said it indicated as being "on the way out" and suggested I replace it. I thought 3 1/2 years seemed a bit early from seeing what others were getting. 4 1/2 to 5 1/2 years. ??? Guess I'll replace it when one morning I go to start and it won't ...... ?????? whenever that happens.
Tigger what part of "you no longer have warranty" do you not understand?
Goodwill repairs != manufacturers warranty
In the dealings I've had with VW franchises about getting things repaired outside of the warranty period they have been quite specific that goodwill repairs whether FOC or partly subsidised aren't part of the manufacturers warranty process. Sure, they might be part of your statutory warranty rights but that's a different thing.
I'm struggling to remember any situation in Australia post WW2 where the dealership was controlled by the factory - Did Ford ever manage to take over the franchise system when Geoff Polites was in the big chair?
Good prices on the battery Miro. 2 yr replacement warranty? s5 is 760cca isn't it?
carandimage The place where Off-Topic is On-Topic I used to think I was anal-retentive until I started getting involved in car forums
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