2012 Tiguan 155tsi transmission issues

[davc88]

good news. is the same software available for the DSG at Pickerings? would makes sense with a DSG remap as well?

[pologti18t]

Great. So the auto which nobody much complains about gets an upgrade but the DSG which everyone complains about doesn't. Go figure.

But the 6 speed auto (torque converter) is used in the USA.

[gwarra]

I had the software update done on Wednesday. It took about two and a half hours to download to my vehicle.
My initial impressions after approx 160 km are:
It is better but not perfect. Still wants to be in 6th gear at 60 kph but changes down more readily - I have not experienced the same lugging as before the update.
Gear changes are more "sporty" although not as sporty as Sport Mode.
Do get lugging in 6th gear at around 80kph (approx 1500 rpm) but it is bearable. It is now driving more like an auto transmission should. My wife who normally drives like a granny says she can notice the difference.
So far, fuel consumption seems to be better.
I have the following Technical Product Information that I received. Hope this helps.

Technical product information 2028941/1
Technical Service Handbook
Sales code: 5N20N3
Engine code: CCZD
Username: Kelemete
ElsaPro transaction no.: 4834
Model year: 2012
Model description: Tiguan 2.0 TREND4M132 TSIA6A
Gearbox code: MYZ

Technical product information Transaction No.: 2028941/1 Release date: 21-Jun-2012

Customer statement:
•Humming noises at under 1200 rpm (in all gears).
•When driving in low revs the gearbox changes down too late in mode D.
Workshop findings:
•The customer statement can be reproduced.
Technical background
Production change
Update the software of the gearbox control unit according to the following table:
The software versions listed in the following table were up-to-date when this TPI was published. Further software versions may have been released since.
Old New Action Online From DVD
code from
week
09G927750MN 2036 09G927750MN 2214 3703 19/12 66
2114
2068 2239
2198
09G927750LR 1875 09G927750NK 2248
1920
1971
2062 2253
2196

[Dani]

Hi gwarra,

Thanks heaps for the info! I contacted my dealer again and they did more research and apparently still no update for my 155 TSI I spoke to VW Australia on the phone a while back, and they advised to email so I've sent them two emails (one month apart), and then an 'enquiry' via their website and STILL haven't heard anything at all, not even a 'we got your email'.....very disappointing!

Will continue to wait, and bug the dealer periodically and try get in touch with VW Australia again.

Cheers
Danielle

[gecko2k]

2012 Tiguan 155tsi transmission issues

VW Australia doesn't tend to care about customers concerns, as long as you don't mention buzz words like 'ACCC' or 'safety issue'.

Even then it takes them 3 weeks to reply to you...


Sent from my iPhone using Tapatalk