Vehicle damage pre-delivery / delivery inspections

[NZ_GolfR]

How come no badges on the back?


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I preferred the cleaner look at the back with no badges plus I hate how it is really hard to clean in and around them and then you just get a build up of dirt in all the gaps of the letters. My old Golf R was good as they only came with the R badge and none of the of Golf TSI etc. Dealer removed them all for me prior to picking up (this way they were responsible if any damage when being done [emoji3]).


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[NZ_GolfR]

Just to make a bad start to the day, driving into town this morning on the motorway the car in front of me flicked up a big stone that landed square on the bonnet. Not even done 300km and now have 2 chips on the bonnet [emoji35]

Might have to be cheeky and see if the dealer can touch these up while they are doing the door!


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[Pussbak]

It really isn't that bad, think it actually looks worse in the photo, and I didn't notice it when getting in and out of it at the dealers when picking it up. I made sure I checked of misaligned badges on the door, didn't have to worry about the ones on the back though:



I don't blame VW for this at all, I actually think it was done in transit from wharf to dealer. Probably something got caught in the door (maybe seatbelt) when closed that has scratched the paint off. There is no sign of rust on the metal at all so really doubt it was done before its boat trip. As I said the dealer was really apologetic (she was actually still on holiday when I picked it up but I couldn't wait another 3 day for her to get back [emoji6]), I just need to let them know when suits for me to drop it in there for them to fix.


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Im a de-badged kinda guy myself but when there are missing, misaligned or incorrectly placed badges i tend to look for evidence of repair work.
Unless theres a logical explanation,'i smell a rat'


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[Frogasaursas]

Besides my scratches, I also noticed a misaligned wheel arch today on pick-up. [emoji107]




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[Gladbach]

Man, I'm starting to think the quality control on these is pretty poor. I doubt the wheel arch would have been misaligned somehow in transit.

[Chocolate_Bear]

Wow! Thanks for the post. Will surely be giving mine a very detailed look before driving off with in May. Oh the wait!


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[TIG162R]

Sorry to hear about the scratches guys. I'll also be getting mine de-badged too....Does anyone know if its possible to not have that black face plate thing on the front bumper which the number plate is fixed to? I'm getting Euro plates & the front plate is small & that black face plate sticks out & looks **** imo...

[IsDon]

Sorry to hear about the scratches guys. I'll also be getting mine de-badged too....Does anyone know if its possible to not have that black face plate thing on the front bumper which the number plate is fixed to? I'm getting Euro plates & the front plate is small & that black face plate sticks out & looks **** imo...

You can get full sized front euro plates in NSW that perfectly fit the dimensions of the front bracket 520X110 front and back. Have a look here

https://www.myplates.com.au/products/myplates-product-brochure.pdf

[Brizzypom]

Sorry to hear about the scratches guys. I'll also be getting mine de-badged too....Does anyone know if its possible to not have that black face plate thing on the front bumper which the number plate is fixed to? I'm getting Euro plates & the front plate is small & that black face plate sticks out & looks **** imo...

Hi Tig162R
Refer to my post (#529) regarding measurements and details of the front number plate thing on the front

http://www.vwwatercooled.com/forums/f238/i-have-ordered-received-my-new-tiguan-114104-post1208436.html#post1208436

... agree that it looks **** btw!

[TIG162R]

You can get full sized front euro plates in NSW that perfectly fit the dimensions of the front bracket 520X110 front and back. Have a look here
https://www.myplates.com.au/products...t-brochure.pdf

Hi Tig162R
Refer to my post (#529) regarding measurements and details of the front number plate thing on the front

http://www.vwwatercooled.com/forums/f238/i-have-ordered-received-my-new-tiguan-114104-post1208436.html#post1208436

... agree that it looks **** btw!

Thanks fellas!

[NZ_GolfR]

Just a quick update, dropped my Tiguan off at the dealers today for them to sort out the paint chips on the door and they were really good about it, very apologetic about not picking it up before delivery. They are actually sending the car to a body shop to get properly fixed rather than just touching it up which I am surprised and happy about. As an added bonus they are also going to sort out the stone chips I got on the bonnet at the same time. Since it is getting done properly they will need the car for more than a day so will hopefully get it back tomorrow or Friday, in the meantime they have given me a brand new Golf with about 100km on the clock to use while they have mine.

[Eyes24]

162TSI scratched in transit.

Just a quick update, dropped my Tiguan off at the dealers today for them to sort out the paint chips on the door and they were really good about it, very apologetic about not picking it up before delivery. They are actually sending the car to a body shop to get properly fixed rather than just touching it up which I am surprised and happy about. As an added bonus they are also going to sort out the stone chips I got on the bonnet at the same time. Since it is getting done properly they will need the car for more than a day so will hopefully get it back tomorrow or Friday, in the meantime they have given me a brand new Golf with about 100km on the clock to use while they have mine.

Well for all those peoples saying VW has Bad customer service on whirlpool forum, this will show you not all have poor service.
That's awesome service.


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[Chocolate_Bear]

Just a quick update, dropped my Tiguan off at the dealers today for them to sort out the paint chips on the door and they were really good about it, very apologetic about not picking it up before delivery. They are actually sending the car to a body shop to get properly fixed rather than just touching it up which I am surprised and happy about. As an added bonus they are also going to sort out the stone chips I got on the bonnet at the same time. Since it is getting done properly they will need the car for more than a day so will hopefully get it back tomorrow or Friday, in the meantime they have given me a brand new Golf with about 100km on the clock to use while they have mine.

That's awesome news mate! Great service. Are they also sorting the wheel arch misalignment ?


Tiguan 162tsi rline (May 2017) - NSW, Northern Beaches

[NZ_GolfR]

Well for all those peoples saying VW has Bad customer service on whirlpool forum, this will show you not all have poor service.
That's awesome service.


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Yeah I have read all the posts on the Whirlpool forum and wondered if the all Australian VW dealers are crap or if that was just the place to complain. My dealer over here has been great to deal with, even replying to my emails when she was on her Christmas holidays (oh the joys of smartphones, there is no escaping work.) If I was treated like some of those people have been complaining about I would just take by business to one of the 2 other VW dealers here in Auckland.

[NZ_GolfR]

That's awesome news mate! Great service. Are they also sorting the wheel arch misalignment ?


Tiguan 162tsi rline (May 2017) - NSW, Northern Beaches

No, that wasn't me with the wheel arch misalignment it was one of the other members that had that. Mine was just the paint chips on the inside edge of the drivers door.