My Tiguan has arrived and this is my experience so far

[Jackson22]

They ended up replacing the blades. They suspect that the selling dealer or factory may have concentrated the washer cleaning fluid too high. He diluted it with water. I have not tested the wipers as the forman said wait for the water to mix in the reservoir.

The service agent said I should only put in genuine VW window cleaner. The forman suggested to just use distilled/cooled-boiled water to fill it, no cleaning liquid.

He said you can adjust them with an Alan key but without programming the computer the lights will go back to where they where before. He said he adjusted them to the legal standard, but I haven't had a chance to drive in the dark yet.

I can tell you this is why Audi is VAGS premium brand. I had an A4 brand new before it was sold to get the Tiguan and never had any of these types of issues. Just a few when the car was kver 3 years old. The quality on and Audi supersedes VW. Saying that, we are happy with our Tiguan and for the price diffence to what an Audi would have cost it's worth it.

fwiw, my tig is now 5 months old, almost 4000 on the clock, and i've never had these issues either, Audi, or no Audi. so far so good...

[dbun]

I can tell you this is why Audi is VAGS premium brand. I had an A4 brand new before it was sold to get the Tiguan and never had any of these types of issues.

Interestingly though if you trawl the Audi forums you will find people that have had problems.....no manufacturer can build 100% faultless cars consistently.

[spacemannz]

Interestingly though if you trawl the Audi forums you will find people that have had problems.....no manufacturer can build 100% faultless cars consistently.

... otherwise there would be no such thing as a ‘warranty’

[FastMitch]

They ended up replacing the blades. They suspect that the selling dealer or factory may have concentrated the washer cleaning fluid too high. He diluted it with water. I have not tested the wipers as the forman said wait for the water to mix in the reservoir.

The service agent said I should only put in genuine VW window cleaner. The forman suggested to just use distilled/cooled-boiled water to fill it, no cleaning liquid.

distilled water for the window cleaner ... genuine vw window cleaner ...

Sounds like a breach of the Australian Consumer Law that the 'product is not fit for purpose' if it can't take tap water

He said you can adjust them with an Alan key but without programming the computer the lights will go back to where they where before. He said he adjusted them to the legal standard, but I haven't had a chance to drive in the dark yet.

Question is why weren't they adjusted properly at the factory or another question, if they were adjusted correctly at the factory how did they get out of alignment by themselves so quick after delivery ...

[IsDon]

distilled water for the window cleaner ... genuine vw window cleaner ...

Sounds like a breach of the Australian Consumer Law that the 'product is not fit for purpose' if it can't take tap water



Question is why weren't they adjusted properly at the factory or another question, if they were adjusted correctly at the factory how did they get out of alignment by themselves so quick after delivery ...

Agree completely.

Genuine washer fluid. Absolute nonsense.

Fill your washer reservoir with Bars Bugs or any other commercial equivalent from Supercheap/supermarket/servo and mix IAW the directions in the bottle with tap water. If the wiper/washer system fails, for any reason, it is still covered by warranty.

This garbage peddled by dealers is nothing short of fraud. The ACCC takes a very dim view of this nonsense.

Same with servicing your vehicle. You can service your vehicle at any registered mechanic and he can sign your book that servicing has been completed in accordance with the service schedule, using lubricants and filters that are non-genuine, generic equivalents and it will absolutely NOT void your warranty. The ACCC is very clear on this matter.

The only thing you will miss out on, at present, is any software updates that are an online operation through the head office servers in Germany. However, there is a battle currently being waged by the independent service providers in Australia to make this online data available to them so they can provide everything the dealer has access to through their independent service outlets. This is already the case in the Europe (and possibly the US, although I’m not certain) where it is illegal for the manufacturers to withhold this information from the independent service operators. Let’s hope the independents are successful in their claim. They will be able to then provide an identical service to the dealer for a fraction of the cost. It will also stop the dealers price gouging the ignorant who still believe that you have to have your car serviced through the dealer or void your warranty.

Wake up people. Support your local independent service providers. Save money.

Now off to book in my Audi A6 with my local mechanic for its 75,000 km service. Just remembered it’s nearly due.

[TheTig]

However, there is a battle currently being waged by the independent service providers in Australia to make this online data available to them so they can provide everything the dealer has access to through their independent service outlets. This is already the case in the Europe (and possibly the US, although I’m not certain) where it is illegal for the manufacturers to withhold this information from the independent service operators. Let’s hope the independents are successful in their claim. They will be able to then provide an identical service to the dealer for a fraction of the cost. It will also stop the dealers price gouging the ignorant who still believe that you have to have your car serviced through the dealer or void your warranty.

Wake up people. Support your local independent service providers. Save money.

Just on this point, whilst at a European car specialist yesterday, was listening in on the proprietor having a chat with a chap about a failed water pump and he mentioned a required software update that should have been applied that was related in some way. He said he'd apply it if it had access and they were battling with VWA to gain access so they can offer the same level of service.

So hopefully with enough pressure this will become a reality.

On the local independents, the price quoted for a minor service was significantly lower than the fixed price offered by the dealer and they'd offer me a loan car as well. The icing on the cake is they're 10 minutes from home. Know we're I'll be taking my Tig next time.

[anonymousmoose]

distilled water for the window cleaner ... genuine vw window cleaner ...

Question is why weren't they adjusted properly at the factory or another question, if they were adjusted correctly at the factory how did they get out of alignment by themselves so quick after delivery ...

We'll it rained again and the new blades they put on have fixed the issue. I dont think I'll be buying factory screen cleaner, but why not use cooled-boiled water if I can, no real effort or harm done.

[anonymousmoose]

So, hands up who already took their Tiguan to the panel beaters...

Me me me


A family member drove it out of the garage with the rear passenger door open.... new door had to be fitted. Ouch.

[IsDon]

We'll it rained again and the new blades they put on have fixed the issue. I dont think I'll be buying factory screen cleaner, but why not use cooled-boiled water if I can, no real effort or harm done.

Tap water. You’re not drinking it, you’re spraying it in your windscreen.

[X-Rated]

So, hands up who already took their Tiguan to the panel beaters...

Me me me


A family member drove it out of the garage with the rear passenger door open.... new door had to be fitted. Ouch.

Yes, me too! Had just returned home one night, and I let wife get out in the driveway as I eased Tig into the garage. Unfortunately, as I was halfway into the garage, she had a ‘fat fingers’ moment and punched roller door remote control switch instead of front door light switch, crunching roller door on rear of Tig roof!

There goes the no claim bonus....

[tigger73]

Tap water. You’re not drinking it, you’re spraying it in your windscreen.

In 95% of cases tap water is probably fine. If you have high salinity in your tap water (regional areas that are fed by bores) then I’d get a cheap bottled water from the supermarket just to make sure you don’t get a build-up on the jets.

Otherwise I use tap water with bug-off mixed in.


Sent from my iPhone using Tapatalk

[spacemannz]

Yes, me too! Had just returned home one night, and I let wife get out in the driveway as I eased Tig into the garage. Unfortunately, as I was halfway into the garage, she had a ‘fat fingers’ moment and punched roller door remote control switch instead of front door light switch, crunching roller door on rear of Tig roof!

There goes the no claim bonus....

It sounds like we need a ‘confessional thread’... I reversed into a very tight garage and scraped the rear guard and plastic wheel arch on the wall... it was such a light touch I didn’t even notice when I did it...but it happened in the first week. It can’t be blamed on the dealer and my wife is too canny to drive it so I can’t even pass the blame

I need to find a good touch-up kit to fix it - not worth going to panel beaters but would like to keep the rust out. Any suggestions?

[braddersnz]

It sounds like we need a ‘confessional thread’... I reversed into a very tight garage and scraped the rear guard and plastic wheel arch on the wall... it was such a light touch I didn’t even notice when I did it...but it happened in the first week. It can’t be blamed on the dealer and my wife is too canny to drive it so I can’t even pass the blame

I need to find a good touch-up kit to fix it - not worth going to panel beaters but would like to keep the rust out. Any suggestions?

I took a chunk out of the rear bumper while pulling the tent out of the boot.... Wife was not impressed as it's her car..

(Maybe it's karma for the gravel rash on my GTI :|)

[Jackson22]

I took a chunk out of the rear bumper while pulling the tent out of the boot.... Wife was not impressed as it's her car..

(Maybe it's karma for the gravel rash on my GTI :|)

confession.
have the world's most narrow carport. Had to measure car prior to purchase. Snuggle in with mirrors folded in, if I literally miss the passenger edge by 10cm I am ok to open the door, not fully, but enough to shimmy out ........ But, opened door, now have tiny scrapes on driver door where the edge hit the bricks.. softly.... but paint is gone, I notice it, not happy. also need tiny touchup kit...

[anonymousmoose]

It sounds like we need a ‘confessional thread’...

done;

http://www.vwwatercooled.com/forums/f238/tiguan-panel-beaters-tread-confessions-123599.html#post1267577