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  • Hail damage

    My car has been damaged in the recent hail storm. There are more than 6 dents on the car, bonnet, roof, side panel and back door.
    I have contacted the insurance company and raised the claim.

    What's next? Can these damaged be fixed so it will look like never happened?
    Considering that we just bought the car less than 6 months ago, I would hate to look at those dents for the next 5-10 years.
    MY18 VW Tiguan Comfortline

  • #2
    Originally posted by PeteC View Post
    My car has been damaged in the recent hail storm. There are more than 6 dents on the car, bonnet, roof, side panel and back door.
    I have contacted the insurance company and raised the claim.

    What's next? Can these damaged be fixed so it will look like never happened?
    Considering that we just bought the car less than 6 months ago, I would hate to look at those dents for the next 5-10 years.
    Yes small hail stone dents can be quite easily removed by a specialist. My family had two cars struck, about 40 dents, and the dent remover popped them all out with his specialist tools. There may be a back log of cars to do, they had to wait a few months to get the work done.
    VW Tiguan 162 TSI Highline w/ R-Line & DAP. Mods: OEM IS38 turbo, APR IS38 98 RON ECU tune, TVS Stage 2 + with custom TCU tune, APR Downpipe and resonator delete, APR turbo inlet, VWR turbo muffler delete, APR pendulum mount, APR dog bone insert, APR Open Pod Filter (MQB), RAMAIR intake tube, APR Red Ignition Coils, NGK R7437-9 Spark Plugs, DBA T3 slotted rotors front and T2 slotted rotors rear, ATE ceramic pads front and rear Vbox: 0-100 4.1s

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    • #3
      Hail damage

      What classifies as a repairable hail dent? I live in Berowra Heights at ground zero and our passat took a beating. Our hail was between 5 and 8cm in size.

      Allianz wanted us to get windscreen replaced before assessing but were are in a long queue with a booking date of 23/1 as the earliest to get a replacement.

      I suggested they tow it for assessment and the soonest they can do that is 3/1 so it’s going to be a fun holidays!

      Amazed the pano roof survived given the state of the roof and bonnet. Both guards took a beating and the sills too but all the doors and tailgate seem fine.





















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      Last edited by Foxpuppet; 23-12-2018, 05:35 PM.

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      • #4
        Bonnet looked similar to my old man’s damage and was repairable. However that deep imprint on the roof loooks pretty significant and you may need to visit a panel beater rather than a dent remover. But you never know, a skilled dent remove might be able to do it on site. It does look like you were in ground zero.....how did the house go, did the hail break roof tiles and house windows?
        VW Tiguan 162 TSI Highline w/ R-Line & DAP. Mods: OEM IS38 turbo, APR IS38 98 RON ECU tune, TVS Stage 2 + with custom TCU tune, APR Downpipe and resonator delete, APR turbo inlet, VWR turbo muffler delete, APR pendulum mount, APR dog bone insert, APR Open Pod Filter (MQB), RAMAIR intake tube, APR Red Ignition Coils, NGK R7437-9 Spark Plugs, DBA T3 slotted rotors front and T2 slotted rotors rear, ATE ceramic pads front and rear Vbox: 0-100 4.1s

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        • #5
          Originally posted by Melbourne_Tiggy View Post
          Bonnet looked similar to my old man’s damage and was repairable. However that deep imprint on the roof loooks pretty significant and you may need to visit a panel beater rather than a dent remover. But you never know, a skilled dent remove might be able to do it on site. It does look like you were in ground zero.....how did the house go, did the hail break roof tiles and house windows?
          Asbestos roof is like Swiss cheese, we may have to move out.




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          • #6
            Ouch, so sorry to hear and see that, mine is nothing compared to your damage. I hope everything will work out for you.
            MY18 VW Tiguan Comfortline

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            • #7
              Originally posted by PeteC View Post
              Ouch, so sorry to hear and see that, mine is nothing compared to your damage. I hope everything will work out for you.
              Yeah, sorry to derail your thread. I’m just hoping mines a write off and I can look for a B8


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              • #8
                Wow Fox, you got pumped up there.

                If the hail has cracked any paint, then it cannot be PDR (Paintless Dent Removal) and needs to be done by a smash repairer.

                Then it can get complicated as the repairers need to following "manufacturers" guidelines.

                For example we looked a BMW X series last week just after the hail storm where the cant rail and qtr panel were peppered hard by hail. Some of the dents had cracked the paint, others had not. BMW specified that in order to replace the outer qtr skin and cant rail the WHOLE side had to be replaced! As it's one unitary panel.

                If the same car was a private "non-insurance" repair. A good beater with enough time could have repaired it to "industry" standards.

                Oh and if I remember correctly, should the side need to be replaced. The manufacturers Compliance/Built tag on the B Pillar had to be removed and BMW would not re-issue a new one. They will however give you an inch of paper verifying the cars identity though etc...

                Long term when the time comes to sell / trade in that car if it's got no tag, it'll be a hard sell and dealers won't touch it.

                Mind you the above is worse case scenario.
                2004 VW Bora 4motion | 3.2 Swapped - R32 Trimmings | BBS CH | Forever fixing this bitch

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                • #9
                  I feel for you if it was my baby i would cry
                  2017 Golf Alltrack 135tdi All options
                  19 inch Brescia Wheels Golf R brakes front and rear
                  Calipers painted Candy apple gold
                  New rear sway bar and linkages

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                  • #10
                    I got caught in the Kellyville hail storm back in 2017 where the damage was only contained to the bonnet with about 10 small dents.
                    I contacted a PDR direct instead of going through insurance and was fast tracked for repairs but this still took about 6 weeks to get in. Repair took 5 days as the PDR needed to source additional staff from interstate.

                    Went this way due to insurance excess was almost the price of the repair, the mucking around to get it accessed and limitation on repairable time frame.

                    Ended up going with "The Dent Man" as Castle Hill, highly recommend their work.
                    Flipper Dog
                    Now - T-Roc R, Audi Q5
                    Past VWs- T-Roc R-Line, Golf 6, 7 and 7.5, Touareg 7L and 7P, Passat B5.5, Polo MK3, Polo MK4 and GTI

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                    • #11
                      Originally posted by Foxpuppet View Post
                      Yeah, sorry to derail your thread. I’m just hoping mines a write off and I can look for a B8
                      Don't worry, I opened it as a generic thread, anyone can comment who had bad luck.

                      I am know curious about the process. The last hail storm has been categorised as a catastrophic event.
                      Does it mean anything with regards to the insurance, i.e. less to pay? Will I lose my no claim bonus?

                      Do you think with my 5-6 light dents, should I go to a dent repairer instead and have it fixed so my insurance payments will not increase?

                      UPDATE: no worries, I asked the insurance company and they have explained everything
                      Last edited by PeteC; 28-12-2018, 04:47 PM.
                      MY18 VW Tiguan Comfortline

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                      • #12
                        Got caught in this storm same day as Berowra but at Norah head on the Central Coast which had slightly larger than golf ball size hail , managed to drive under a big gum and only got two dings to roof, I actually bought one of those cheap ding remover a few months ago to fix a few issues on my 69 beetle , glue plastic piece on to ding and use puller to pull off, tried it on the Jetta today and it actually removed the dings completely , cant see were they had been , didnt have any luck on the 69 beetle maybe to thicker metal on them old things.

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                        • #13
                          Originally posted by neil View Post
                          Got caught in this storm same day as Berowra but at Norah head on the Central Coast which had slightly larger than golf ball size hail , managed to drive under a big gum and only got two dings to roof, I actually bought one of those cheap ding remover a few months ago to fix a few issues on my 69 beetle , glue plastic piece on to ding and use puller to pull off, tried it on the Jetta today and it actually removed the dings completely , cant see were they had been , didnt have any luck on the 69 beetle maybe to thicker metal on them old things.
                          Take any pics of your damage pre pulling?


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                          • #14




                            10 minutes in the booth with the PDR team and they said it’s a total loss.

                            Full strip, repair and respray needed and the cost to recode and replace electronics items was over $5k alone.

                            Insured value $26740


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                            • #15
                              I have a dilemma.
                              My car has light hail damages, 5-7 minor dents. A dent remover have quoted around 2k for repair, while the official insurance repairer quoted around 4-5k for repair.
                              Which one would you choose in my case? Both would be covered under my insurance.
                              MY18 VW Tiguan Comfortline

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