Discover pro screen internal crack?

[Grugly]

Loaded android auto this morning and noticed two sharp lines on the screen.

Was fine last night and only appeared today.

Haven't had an accident and there is no visible sign of damage to the outside (thought maybe someone might have reversed into it).

Will be heading to the dealer tomorrow to see if it can be replaced under warranty.

Can see it in the photo running parallel to the blue line.

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[Grugly]

Also, no external crack on the screen when you run your finger over it

[BenT]

Looks more like a bad connector to me, if it’s exactly one pixel wide.


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[doc_777]

Looks more like a bad connector to me, if it’s exactly one pixel wide.


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agree with BenT - that is a screen issue, not a crack. That whole panel line is buggered. It happens on lcd screens - early x5 bmws are a good example - screen needs to be replaced. Warranty would likely be a full replacement unit because the soldering/desoldering is not within the skill level of the normal dealership

[Grugly]

agree with BenT - that is a screen issue, not a crack. That whole panel line is buggered. It happens on lcd screens - early x5 bmws are a good example - screen needs to be replaced. Warranty would likely be a full replacement unit because the soldering/desoldering is not within the skill level of the normal dealership

Hope so! Seems like the easiest option is to replace.. will find out tomorrow

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[ian]

Is it only when the GPS is turned on . What about the reversing camera mode ?

[Grugly]

Is it only when the GPS is turned on . What about the reversing camera mode ?

Yep, it's showing on every screen so is not specific to an app or function.

Took it to the dealer this morning who has said they will have to raise a report to VW before starting work.

Will keep the post updated as it progresses

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[Seanix]

Same issue with our Tig. That fine line through the screen appeared yesterday. Only appears when the screen is turned on.

Looks like a warranty replacement job to me.



2016 RS3. 2018 RS3 Sedan. 2018 Tiguan Rline

[sVWatt]

Yup, ours has it too. We have three single pixel wide strips. Will wait till first service.

[Grugly]

Sounds like it's becoming a common issue, have noticed some American forums are having the same issue.

[The_Hawk]

Definately a warranty job for something like that. As BenT said it's likely an internal connector/trace somewhere inside that isn't quite right for that one row of pixels. I've got an LCD TV from 2008 that has a very similar line, although mine seems to go away as it warms up.

It might be possible to repair it, but I'd guess it would have to be sent away rather than done in the dealerships. If it's common enough maybe they refurb the screens and just swap in a whole reburbished unit quickly at the dealership.

[anonymousmoose]

Mine now has the same.

[Grugly]

Mine now has the same.

Ugh, really!? I called the dealer again today as they needed to "submit a report" was told it could take another week or two before they could start a repair..

[anonymousmoose]

Ugh, really!? I called the dealer again today as they needed to "submit a report" was told it could take another week or two before they could start a repair..

Yes, noticed it today.

[anonymousmoose]

Sounds like it's becoming a common issue, have noticed some American forums are having the same issue.

Got any links to the forums?