2017 Tiguan reliability?

[drivesafe]

I've now had me 2017 Tiguan for 15 months and I have to say it has to be one of the most reliable vehicles I have ever owned.

I had one "glitch" with the infotainment screen, where it would not come on for a few days, but this self corrected and I have not had another single problem.

Am I being optimistic or is this sort of reliability commonplace with VWs.

This is my first VW and I am sure it won't be the last.

Has anyone had any issues and how did VWA address it?

[tigger73]

First gen Tiguan has overall been a pretty reliable unit. I don't see any reason why the gen2 Tiguan will be any different. As it's built on the MQB platform the motors are all pretty well sorted before the Tiguan came out. There's always going to be the odd manufacturing issue, however I think that post-dieselgate VW have picked up the ball in terms of warranty repairs.

[drivesafe]

Hi Tigger and so far I have only read about one-up issues.

I have come over from a make that is well known for its endless manufacturing faults and continuos recalls.

But I was expecting possibly some issues with my Tiguan as it is a new model, but so far I have been very impressed with it’s reliability and performance.

[Bunty]

I had a MkV Golf GTi prior to my current Tiguan Rline 162 and had no issues, apart for a slightly loose hatch, in 10 years.
That is one of the reasons I went with VW again. The 162 motor and the DSG is the other.

Ruby Red Rline 162 with the lot.

Sent from my SM-G900I using Tapatalk

[tigger73]

I was expecting possibly some issues with my Tiguan as it is a new model, but so far I have been very impressed with it’s reliability and performance.

Because the Tiguan sits on the MQB platform which is shared by 20 or so other cars (Golf Mk7, Passat Mk8, Skoda Octavia Mk3, Polo Mk6, Audi A3 Mk3, etc) there's a lot of development/R&D gone into it to get it right.

The MQB platform has been around for 5 years or so now so it's a very stable platform. I really wouldn't expect too many issues with these cars.

[OZROD]

I had a 2014 MQB A3 before the Tiguan and I had a number of issues with the dreaded leaking water pump, faulty aircon system, and corrosion in the EMS... It didn't put me off buying another VAG MQB based vehicle (stuff happens after all), but my advice is to get a pre end of warranty check to make sure everything is in top shape.

[Transporter]

Two Tiguans here (2010 and 2012) and both reliable with no issues.

[Ozsko]

Not so much here but in the UK there are some real horror stories surrounding the driver assist systems but over there the car can be returned if the customer is not happy.

[Rob13]

2017 Tsi Issues after a year.... The Aircon has stopped working about two weeks ago, Its booked in for its 15K service in two weeks (delay for wanting a loan car) so will just wait till then. Also the heated mirrors didn't work for about two months but have suddenly fixed themselves??
The Discovery Media I hope can get a software update as this has always done off software things like no audio when Carplay and BT audio are playing but a power cycle fixes it - stuff like that I expect working with tech all day.

[Grugly]

Heated mirrors don't engage unless the temperature is below a certain temp range I believe. I had a Passat that was not heating at certain times but it was because it was wet in the humid summer heat and was assured they were working as intended.

[bestyjny]

I don't see any reason why the gen2 Tiguan will be any different.

Because of it's a new car. Not matter it is share the same platform or not.

Not sure with AU/NZ suspension noises, but here, in Poland we're claiming front suspension noises - and there are some differences with those noise types depending on DCC/non-DCC cars.

I personally had additional issues with plastic cover of back door and metal click-type noises from behind of rear bumper. Also I have lot of plastic noises from interior + some metal sounds from column where drivers seat belt is mounted. I have also very annoying metal noise from drivers door - probably window "fence" (I don't know how to call part which handle window glass inside the door).

[cameleon72]

Hi besyjny
I absolutely agree with you here is also problems going with new Tiguan 2, but problem is some people here don't want or don't like if you talk about issue or problems. You can be Fan and VW lover however if is problem than it need to showed and pointed out , forums are here to be discussed about not only about good things but most important abut bad things so we get better end product and help VW resolve any fix problems on our cars . I also noticed some users here will defend in start new Tiguan 2 problems even they don't own one or not bare with problems.
I have also noticed noise issue from around dashboard and radio unit bezel cheap made in India plastic , steering wheel on full turn make some noise . Also annoying noise from passenger front seats , i think is coming from under seats sliding rails , still cant be 100% sure as it stops and come back by self while driving, will try some grease . I don't know maybe on Tiguan 132TSI is been used cheaper material quality build and quality factory finish check than on 162TSi version which most here have .
What problem is about front suspension noise in Poland? Is this on non DCC or with DCC suspension version Tiguans ? I was thinking soon retrofitting OEM DCC on my 132TSI Comfortline.
Regards

[bestyjny]

What problem is about front suspension noise in Poland? Is this on non DCC or with DCC suspension version Tiguans ?

On both. Depending on which version you have, noises are different. I'll try to find more videos of mine and upload them.

About steering wheel sounds, after two tries, my service almost fix it - it was sound like friction sound of cables. I can hear it still, but definitely less than before.

For now, you can hear how it sounds in terms of driver door window:

Private video on Vimeo

with P: tigszyby

[tigger73]

The problem is not so much people that come onto forums with a problem per se. It's the people that come onto forums to complain.

See there's a difference.

People that have a problem will probably already have gone through a number of steps to solve it before posting on the forums and are engaging with the forum community for ideas on how to get the issue resolved. They'll then post back follow-ups and (hopefully) when they do get the issue fixed with what the actual issue was and how they overcame it.

Then there's people just looking for a scapegoat/someone to wallow in their misery. How much they dislike the particualr vehicle manufacturer, dealer, etc. None of this helps get the problem sorted or helps anyone else experiencing the same issue with how they may be ale to resolve it also.

So my suggestion is if you have a problem with your car that you engage with the forum community, dealer and manufacturer to resolve the issue and then post up how you went about it and the outcome. That's what forums are for and what makes them great places

So that's my challenge to anyone having a problem/niggle with their car. Every car has them and it doesn't matter how much you pay there's always something that you could pick on.

People

[cameleon72]

Bestyjny you are right regarding steering wheel it is happen same to my steering wheel. If you try to do full turn you will notice this squeak rubbing noise, like something rubbing inside from cable or plastic, and once you detect sweet spot only on one place you can than vry shortly turn steering wheel left or right, and only on that spot and it will make annoying sound in each direction . I didn't have this noise till dealer replaced original new steering wheel as we spotted in start when car come new some punch hole in lather and scratches, and since they replaced with new one I have always now this annoying steering wheel rubbing noise. Passenger seat noise goes and come back very hard to diagnose , maybe inside little drawer will need to unscrew and look from bottom seats in upright position where is the trick.

Regarding your door noise, my advice first buy original at dealer or online VW Door trim panel 10 fastenerclips for your car . Open door trim panel and check all those clips andwires if touching or rubbing , You will not believe how many of this clips when they factory installing get nor properly into place, and get broken inside missing those white plastic spots, which can make your door vibrate with speaker sound on or while driving from road vibration .Some plastic when they installing they are not align properly and once they push in half of clips go inside and half get broken , so door trimpanel not sit properly and have gap even if is not visible from outside.
All Plastics , bezels ,trims etc.. of internal panels in tiguan are almost on clips, no screws . Easy for them to fast install but not god at all for vibration and when you doing retrofits removing and installing back , metal clips can easily get disconnect from plastic and to drop inside of car body and than is really trouble to get the out or almost not possible at all ! Can even make more vibration after.

Tigeer73 I know what you mean but still from my experience idon't like idea at all bringing brand new car in start to service for suchlots of small quality finish things and my new car been disassembled. From my experience car after service came always with dirty grease spots inside of interiors , inside roof panel dirty finger prints, bad smell on sets etc and I have in my mind bad feeling if problems occur later on that this was because some beginner played in service before with my new car. New car really in this price category really should have not so many small faults and imperfections ( to not talk about big faults which i have posted in other posts and is story for itself) .
I always will bush manufactures for such bad quality finish regardless if I am myself VW Fan and using VAG cars only for over 20 last years now. If something is not good should be pointed clearly and complained here on forums and in personal, so other are aware of this problem and they can check in start if they car have similar problems. Especially when customer looking quality and decide to pay more and instead value on Asian cars ( which is BTW now very little gap in quality and design and price features is always you get more) on ''Made in Germany reliability and proven EU quality '' but instead you get new car with half of internal parts made in India and made in China with very questionable quality . I like still Germany VAG cars but this is wrong direction if keep silent on problems , they will charge premium price sold as Eu cars but will not improve and use EU quality material products. Just look what happen with Audi q5 they went to Mexico pay now labour triple time less at least cheaper and price went up with new cars 10% . Quality? I am defiantly sure will be not the same as made in Germany! but price it is Made in Germany!. There is no logic and ethic anymore only profit!