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Email Notifications Failing (mostly Telstra)
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Welcome to the new look VWWatercooled
After much work and little sleep there is a new version of the forums running on more powerful and recent hardware as well as an upgraded software platform.
Things are mostly the same, but some things are a little different. We will be learning together, so please post questions (and answers if you've worked things out) in the help thread.
Things are mostly the same, but some things are a little different. We will be learning together, so please post questions (and answers if you've worked things out) in the help thread.

The new forum software is an upgraded version of what came before, it's mostly the same but also a little different. Hopefully easier to use and more stable than before.
We are learning together here, so please be patient. If you have questions, please post them here. If you have worked something out and can provide an answer,
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I have ordered/received my new T-Roc
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Originally posted by Downunder55 View PostWell have received notification she is built and heading for shipping from Portugal .... there seems to be some older posts that discuss tracking progress of your car, but nothing recent ... any one know if this is still possible ?
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Originally posted by Downunder55 View PostWas built on Friday and will be arriving from Lisbon in 72 days time
2017 Tiguan Sportline - Tigger73's 162TSI Sportline
2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold) - Tigger73's 125TSI Build
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Originally posted by Downunder55 View PostUnfortunately no, couldn't get the ship name.
Got the VIN and Build Date, but it doesn't seem to be possible to get the other data these days ..... unless you know otherwise ?
2017 Tiguan Sportline - Tigger73's 162TSI Sportline
2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold) - Tigger73's 125TSI Build
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Originally posted by tigger73 View PostI think you'd have to getthe ship name from the dealer so tht you can track it. Not sure if they have that info these days. Otherwise you have to know the port and the shipping line that carries the cars to figure out which boat your car is likely on.
Pretty sure T-Roc's are made in the VW plant outside Lisbon Portugal, and so would leave from the port in Setúbal just south of the plant, but that is as far as I have got..... just a bit of patience now .... but March is better that the original estimate of May.
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You can track it on the ship on these sites:
Track and Trace
and
Track and trace - Cargo tracking - Wallenius Wilhelmsen
Enter the VIN into the Cargo Info field on the last 1.Current: 2023 MY23 T-Roc R Lapiz Blue + Beats Audio + Black pack 2018 MY19 Golf R manual Lapiz Blue + DAP) 2018 MY18 Golf 110TSI (150TSI) Trendline manual White2014 Amarok TSI Red (tuned over 200kw + lots of extras) 2013 Up! manual Red 2017 Polo GTI manual Black Previous VWs and some others ...
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Originally posted by Sharkie View PostYou can track it on the ship on these sites:
Track and Trace
and
Track and trace - Cargo tracking - Wallenius Wilhelmsen
Enter the VIN into the Cargo Info field on the last 1.
I can not find a route for this on their website. It could also be that these are exclusive contracted routes that don't appear on their schedules. Trade maps - Wallenius Wilhelmsen
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You can sometimes also work it out by getting the docking date from your dealer and work it back from there.
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2017 Tiguan Sportline - Tigger73's 162TSI Sportline
2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold) - Tigger73's 125TSI Build
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It will take somewhere between 3 and 6 weeks from the build date to appear on any of the shipping companies' tracking. My bet would be Wallenius as they are the biggest vehicle shippers and all my VWs bought new (and the Mustang) shipped through them.
Originally posted by tigger73 View PostI think you'd have to getthe ship name from the dealer so tht you can track it. Not sure if they have that info these days. Otherwise you have to know the port and the shipping line that carries the cars to figure out which boat your car is likely on.)
Plus, once it docks in Brisbane, you can really pile on the pressure to get them to speed up that pre-delivery process.Last edited by Sharkie; 21-01-2021, 02:00 PM.Current: 2023 MY23 T-Roc R Lapiz Blue + Beats Audio + Black pack 2018 MY19 Golf R manual Lapiz Blue + DAP) 2018 MY18 Golf 110TSI (150TSI) Trendline manual White2014 Amarok TSI Red (tuned over 200kw + lots of extras) 2013 Up! manual Red 2017 Polo GTI manual Black Previous VWs and some others ...
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Originally posted by Sharkie View PostI wouldn't hold my breath that the dealers will know before you, they are pretty clueless at the best of times. In ALL cases I was able to tell them where my car was well before they knew (and BTW this was all Austral VW)
Yet the dealer in Greenslopes was great to deal with, and have been proactive in finding out info for me.
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My Factory Order Process
My T-ROC is on it's way, the process so far has been:
Initially you get a couple of emails from VW telling you the car has been Ordered and then Built.
Once built you can contact your dealer and get the VIN number.
T-ROC's are built near Lisbon Portugal, and are shipped from the nearby port of Setubal.
You can track shipping in the port www.marinetraffic.com/en/ais/details/ports/184
If you move the map you can see the names of the ships picking up cars from the VW dock (in red), and then look for their destination.
It would seem T-ROC's bound for Australia get pre-shipped to Santander in Spain before being picked up by Hoegh Autoliners for the long leg. Their shipping timetable is here www.hoeghautoliners.com/sailing-schedule#?schedule=trade&trade=EUAF
You can also then use the VIN to get the exact details www.hoeghautoliners.com/my-cargo
And then track the ship enroute to Australia. Mine is currently off the coast of Africa - www.fleetmon.com/vessels/hoegh-shanghai_9312482_26618/#tab-schedule
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Nice, good job in tracking this down. Another shipping tracker to be added to my list, awesome!Current: 2023 MY23 T-Roc R Lapiz Blue + Beats Audio + Black pack 2018 MY19 Golf R manual Lapiz Blue + DAP) 2018 MY18 Golf 110TSI (150TSI) Trendline manual White2014 Amarok TSI Red (tuned over 200kw + lots of extras) 2013 Up! manual Red 2017 Polo GTI manual Black Previous VWs and some others ...
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Originally posted by GoingPlaces View PostOrdered the T-Roc 110tsi style today!
Went for the indium grey paint, and both packages (sound & vision and luxury)
Dealer said expected delivery end of May, can’t wait to get the tracking/order update emails!
I’ve driven the 140TSI and it was a bloody decent drive, almost as fun as my 2019 Golf GTI. Surprised the hell out of me.
The 110 engine is a ripper too, you’ll love it.
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