I bought my MY21 Golf 8 GTI new from the dealership in 2021, and have had non-stop software faults with the infotainment software and driver assistance systems.
Here's a list of faults:
- (fixed through software update) no option in infotainment system to change daylight savings time
- (fixed through software update) sound system profile does not persist across restarts, despite indicating that it is saved
- sometimes wired Apple CarPlay audio playback immediately stops after playing, need to unplug/replug cable to fix
- sometimes wireless Apple CarPlay disconnects when ending WhatsApp calls
- sometimes Apple CarPlay display has image ghosting artifacts
- drive profile (eco/sport) does not persist across restarts, despite indicating that it is (known issue form Mk7)
- parking sensors intermittently stops working and shows exclamation marks
- blind spot detection intermittently stops working with fault light on dashboard
- cruise control and speed limiter intermittently stops working with fault light on dashboard
- speed limiter intermittently shuts off by itself without warning while driving
- infotainment system becomes unresponsive to touch and lags
- infotainment system occasionally crashes and reboots while driving
- wireless charging unreliable for iPhone (dealership says known issue with iPhones and VW has issued a TSB)
- climate control menu occasionally does not start up
Here is a photo album of some of the faults - Imgur: The magic of the Internet
I have contacted Volkswagen Australia about these faults over the past five months. They asked me to liaise with the dealership to diagnose and fix the faults. I have since been to the dealership at least six times for them to troubleshoot and run software updates. However many of these issues still remain. Volkswagen has refused compensation and instead offers a "4 Plus 4 Year Care Plan". I have since made a complaint to NSW Fair Trading, and will consider taking them to NCAT.
I am wondering if any other Golf 8 owners has experienced similar issues?
Here's a list of faults:
- (fixed through software update) no option in infotainment system to change daylight savings time
- (fixed through software update) sound system profile does not persist across restarts, despite indicating that it is saved
- sometimes wired Apple CarPlay audio playback immediately stops after playing, need to unplug/replug cable to fix
- sometimes wireless Apple CarPlay disconnects when ending WhatsApp calls
- sometimes Apple CarPlay display has image ghosting artifacts
- drive profile (eco/sport) does not persist across restarts, despite indicating that it is (known issue form Mk7)
- parking sensors intermittently stops working and shows exclamation marks
- blind spot detection intermittently stops working with fault light on dashboard
- cruise control and speed limiter intermittently stops working with fault light on dashboard
- speed limiter intermittently shuts off by itself without warning while driving
- infotainment system becomes unresponsive to touch and lags
- infotainment system occasionally crashes and reboots while driving
- wireless charging unreliable for iPhone (dealership says known issue with iPhones and VW has issued a TSB)
- climate control menu occasionally does not start up
Here is a photo album of some of the faults - Imgur: The magic of the Internet
I have contacted Volkswagen Australia about these faults over the past five months. They asked me to liaise with the dealership to diagnose and fix the faults. I have since been to the dealership at least six times for them to troubleshoot and run software updates. However many of these issues still remain. Volkswagen has refused compensation and instead offers a "4 Plus 4 Year Care Plan". I have since made a complaint to NSW Fair Trading, and will consider taking them to NCAT.
I am wondering if any other Golf 8 owners has experienced similar issues?
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