Mk7 DSG Disengaged

[MrGVW]

Hi everyone,

I have a 2013 Mk7 103tsi Highline and am hoping I can find some help or guidance on here after what has been a frustrating time.

Yesterday when starting my golf everything started up as normal, however, when I put the car in drive and accelerated off it lurched forward and the gearbox seemed to disengage. The car revs when I press the accelerator, but there is no movement at all. I have tried again after leaving it off for hours and my latest attempt was after 24 hours but the same thing happens. It's about 2 seconds of the car working and then all of a sudden no power to the wheels and just revs.

An error code also appears when this happens that says 'Error: gearbox. Reverse gear not available'. The orange engine light is also on but going off the 'Car' info screen in the middle the only error is the gearbox one. (And also a tyre preassure monitoring system oddly). When the car loses power it also says 'ACC and Front Assisst not available'

Does anyone have any ideas or suggestions as to what this could mean?

[gregozedobe]

Could be the clutches slipping. The DSG in your car is the DQ200 that has dry clutches. This 'box is not very robust and is notorious for having faults.

If you can get the car scanned for error codes that might point you to where the fault is.

[jdw]

Hi everyone,

I have a 2013 Mk7 103tsi Highline and am hoping I can find some help or guidance on here after what has been a frustrating time.

Yesterday when starting my golf everything started up as normal, however, when I put the car in drive and accelerated off it lurched forward and the gearbox seemed to disengage. The car revs when I press the accelerator, but there is no movement at all. I have tried again after leaving it off for hours and my latest attempt was after 24 hours but the same thing happens. It's about 2 seconds of the car working and then all of a sudden no power to the wheels and just revs.

An error code also appears when this happens that says 'Error: gearbox. Reverse gear not available'. The orange engine light is also on but going off the 'Car' info screen in the middle the only error is the gearbox one. (And also a tyre preassure monitoring system oddly). When the car loses power it also says 'ACC and Front Assisst not available'

Does anyone have any ideas or suggestions as to what this could mean?

Hi do you have the 6 or 7 speed ?

[Lucas_R]

Mk7 DSG Disengaged

Sounds like the mechatronics has failed which is reasonably common on the 7 speed DQ200 DSG transmission.

The mechatronics is the electronic brain that controls the gearbox.

A new mechatronics is approx $2k then you have labour to install it. Probably close to $3k all up.

[MrGVW]

It is the 7 speed Dq200

[MrGVW]

Could be the clutches slipping. The DSG in your car is the DQ200 that has dry clutches. This 'box is not very robust and is notorious for having faults.

If you can get the car scanned for error codes that might point you to where the fault is.

Car got scanned on Friday and it was throwing all sorts of codes (Wipers, tyre pressure monitoring, front assist, ACC and then the gearbox error of drive selector unavailable, along with the original error that the car actually shows.) mechanic reckoned it was the mechatronics unit so it’s been towed to VW today.

[MrGVW]

Sounds like the mechatronics has failed which is reasonably common on the 7 speed DQ200 DSG transmission.

The mechatronics is the electronic brain that controls the gearbox.

A new mechatronics is approx $2k then you have labour to install it. Probably close to $3k all up.

What do you think the chances of Goodwill are since it seems like such a common issue with the car?

[Lucas_R]

What do you think the chances of Goodwill are since it seems like such a common issue with the car?

If the car has an impeccable service history with a VW dealership then you might have a slight chance, otherwise no. Worth a try though - you never know. And the Goodwill claims seems to vary greatly from one dealership to another - some dealerships fight hard to get the Goodwill, while others don't even try. My local dealership for example is useless, and I would have zero faith that they would even try to get a Goodwill claim on an 8yr old car that's well out of warranty period.

[Michael_g17]

Vw took the gearbox apart and found it not to be the Mechatronics but actually the gear selector fork for R and 5th. Still an expensive repair job for a near 9 year old car. They are putting through a request for goodwill and the person I’m dealing with seemed to think there was a good chance VAG will do something towards it.

[Lucas_R]

Yes ok - the gear selector fork has been an issue on other DQ200 gearboxes in the past, but its not super common. Anyway, good that they found the issue.

Fingers crossed VW might pay for some of the repair.

[hoskurner]

This same thing happened to me also with a 2013 103TSI highline 2 days ago. We had just had the clutch replaced also at VW 2 weeks prior due to clutch judder issues.

The wife was driving home, stopped at an intersection and when pulling away the car wouldn’t change out of first. She pulled over and managed to limp the cad very slowly the 300m home.

When the car was parked up and restarted, it won’t select a gear, doesn’t even show up as a gear being selected. If I’m D or R, the rebels rise slightly when you put your foot down but the car doesn’t move.

Anyway, it was towed to VW yesterday, scanned and inspected and apparently lots of metal shards at the front of the gearbox, needs a rebuild apparently. The new clutch when installed felt quite abrupt when changing gears, but thought it could just need bedding in. Not sure if this was a sign of a bigger issue?

VW have said it has nothing to do with the mechatronics unit, but I am not convinced and fear that further time will be spent in the garage after the gearbox rebuild. Any thoughts or experience of this before?

All under warranty for me but don’t really want a car that will continually be in the workshop.