Can't reset "Service Now!" message

[bkpr]

Update: it’s been 5 days and the message hasn’t come back. [emoji106]

[kiddiecobbler]

Not sure where everyone is at with the service reset and oil change reset, but I'm stuck with a permanent "Oil Change Now!" message on the dashboard. I cannot reset it either by the (tripmeter) method described in the Owner's manual or by the OBDeleven dongle that I purchased to help me maintain the vehicle. OBDeleven has an app to reset this function... tried it 3 times, does not work for me.
I have also tried every possible permutation of the tripmeter method and have ultimately only succeeded in resetting the tripmeter to 0.0

I have been living with this quirk for the last 2 oil changes - surely somebody else on this site has a simple solution.
I’ve been maintaining and repairing my own cars and motorbikes for nearly 50 years. So you can imagine that I am more than a bit frustrated to know I’ve completed a service, changed the oil & filter, etc. and yet I am defeated by a dashboard notification that won’t go away.

By the way, the OBDeleven dongle is also a bit frustrating to use because it relies on an internet connection via Bluetooth to your smart phone and it is sloooowww to scan. Also, for prospective buyers of this device, the user manual is next to useless. The device seems to be more suited to those that wish to customise the controls in their vehicle and/or have previous experience with OBD devices. Maybe it’s just me having no hands-on experience with OBD – kinda wish there was an introductory guidebook for newbies to OBD. On the plus side, I did use the dongle app to disable the Stop-Start system, which appears to be a battery-killer. I bought a new battery $$$$ and will install it when the voltage on the original one drops too low.
Incidentally, checked my brakes as part of the latest 90,000km service and at the rate I'm going the fronts have at least another 25,000 left, while rear wear is negligible - granted, I do a good deal of country driving. So, judging on what I read from others, brake wear can vary substantially. Sick of cleaning that black **** off the front wheels but.

[Guest001]

Not sure where everyone is at with the service reset and oil change reset, but I'm stuck with a permanent "Oil Change Now!" message on the dashboard. I cannot reset it either by the (tripmeter) method described in the Owner's manual or by the OBDeleven dongle that I purchased to help me maintain the vehicle. OBDeleven has an app to reset this function... tried it 3 times, does not work for me.
I have also tried every possible permutation of the tripmeter method and have ultimately only succeeded in resetting the tripmeter to 0.0

I have been living with this quirk for the last 2 oil changes - surely somebody else on this site has a simple solution.
I’ve been maintaining and repairing my own cars and motorbikes for nearly 50 years. So you can imagine that I am more than a bit frustrated to know I’ve completed a service, changed the oil & filter, etc. and yet I am defeated by a dashboard notification that won’t go away.

By the way, the OBDeleven dongle is also a bit frustrating to use because it relies on an internet connection via Bluetooth to your smart phone and it is sloooowww to scan. Also, for prospective buyers of this device, the user manual is next to useless. The device seems to be more suited to those that wish to customise the controls in their vehicle and/or have previous experience with OBD devices. Maybe it’s just me having no hands-on experience with OBD – kinda wish there was an introductory guidebook for newbies to OBD. On the plus side, I did use the dongle app to disable the Stop-Start system, which appears to be a battery-killer. I bought a new battery $$$$ and will install it when the voltage on the original one drops too low.
Incidentally, checked my brakes as part of the latest 90,000km service and at the rate I'm going the fronts have at least another 25,000 left, while rear wear is negligible - granted, I do a good deal of country driving. So, judging on what I read from others, brake wear can vary substantially. Sick of cleaning that black **** off the front wheels but.

Take it to the dealer and ask nicely and they can set it to the date you want. Mine was set to 12 months from build date (Nov) but I bought the car mid April. I got them to reset it to 14th April took about 10 mins with their ODIS laptop and dongle

If the OBDII isnt giving you the accepted message Clear the cache in your smartphone as that sometimes causes problems. I have had it do that and some others have as well.

Personally with having a new vehicle I prefer to have a licenced mechanic do my services as it keeps the warranty alive, which with a VW is necessary to have. I too have worked on my vehicles for 63 years but dont any more for prev reasons

A close relationship with your dealer can payoff bigtime if needed

[CongoPete]

I've just had the 45K service completed on our 2019 Amarok Higline by a local automotive repairer. (First time I've had the Amarok serviced since buying it back in Jan 21). We managed to reset the 'Oil Change' by following instructions in Owners Manual, but we were unable to reset the 'Inspect Now' msg.

After a bit of web surfing I found the answer on a South Africa forum. Its so simple.

'Inspect Now' Reset

1. Enter car and close door
2.Turn ON Hazard Flashers
3. Press and Hold Tripmeter Reset button
4. Turn ON Ignition
5. When 'Service Reset Msg' appears, press OK. (My Amarok has steering wheel controls so I used that OK button)
6. 'Inspect Now' & 'Oil Change' dates and kilometres now reset.
6. Check Service Msg and it should now reflect new service dates.

Process completed, until next service