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  • Delivery delays (BS?)

    Hi all,

    Dealer quoted an "estimated" delivery date of July 29 for my car. I asked for a firm date but he can't give one - claims he can not find out where the car is or when it will be delivered. He gave me a VIN number though.

    Do you reckon the dealer is bull****ting and I won't get the car for weeks/months?

    Is this normal?
    Ben

    2015 Polo GTI & 2019 Golf R

  • #2
    Originally posted by BenT View Post
    Hi all,

    Dealer quoted an "estimated" delivery date of July 29 for my car. I asked for a firm date but he can't give one - claims he can not find out where the car is or when it will be delivered. He gave me a VIN number though.

    Do you reckon the dealer is bull****ting and I won't get the car for weeks/months?

    Is this normal?
    If they have the VIN, they will know where it is. Factory, transport, docks, shipping etc. This is all tracked. However, clearance through our Australian Customs is what becomes vague; 4-14 days is not uncommon.

    Sent from my SM-G930F using Tapatalk

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    • #3
      Using the VIN i tracked my brand new Golf R all the way from Germany, through the Panama canal, and on to Australia back in 2011. Surely the tracking is as good as this if not better 8 years on. This was both an exciting and painful time, as the progress is slow once on the water and its a long way. I would only look once or twice a week so i could actually see progress.

      As mentioned above, once it arrived in Australia, it was approx 2 weeks before it arrived at the dealership.
      2017 Ford Fiesta ST the go kart

      2015 Audi SQ5 bi-turbo V6 TDI family hauler

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      • #4
        Originally posted by BenT View Post
        Hi all,

        Dealer quoted an "estimated" delivery date of July 29 for my car. I asked for a firm date but he can't give one - claims he can not find out where the car is or when it will be delivered. He gave me a VIN number though.

        Do you reckon the dealer is bull****ting and I won't get the car for weeks/months?

        Is this normal?
        Check your delivery status here

        WWL
        2017 MY18 Golf R Wolfsburg | Oryx White | DSG / 2021 MY21 T-Cross Style | S+V Package | Limestone Grey

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        • #5
          Originally posted by rosslm View Post
          Check your delivery status here

          WWL
          I've tried the VIN in each of the fields and just get an error. Am I holding it wrong?
          Ben

          2015 Polo GTI & 2019 Golf R

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