Just some feedback on my service with Boettchers at Bundamba today.
Nothing but praise for the service given and the feedback from them.
A full comprehensive checklist and report was provided with the invoice for $360, which included (apart from the oil / filter change, which is what I thought the 15k service was), a wheel rotation and some minor extras which you could do without (didnt think to advise them of no washer suds/ oil / petrol additive etc)
A couple of warranty issues where also resolved, one of which was the creaking plastic in the B pillar. Apparently VW are aware of this and have a fix for it - resolved
One of my keys had ceased functioning fully and a new one has been ordered - resolved when key arrives.
The car was ready within 10mins of the nominated time given when I dropped it off.
All in all, one of my more satisfying service engagements in many years and many makes.
Highly recommended
Brian
Nothing but praise for the service given and the feedback from them.
A full comprehensive checklist and report was provided with the invoice for $360, which included (apart from the oil / filter change, which is what I thought the 15k service was), a wheel rotation and some minor extras which you could do without (didnt think to advise them of no washer suds/ oil / petrol additive etc)
A couple of warranty issues where also resolved, one of which was the creaking plastic in the B pillar. Apparently VW are aware of this and have a fix for it - resolved
One of my keys had ceased functioning fully and a new one has been ordered - resolved when key arrives.
The car was ready within 10mins of the nominated time given when I dropped it off.
All in all, one of my more satisfying service engagements in many years and many makes.
Highly recommended
Brian
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