Golf 118 TSI Engine Failures and Service Campaign 24S4

[JHAT]

Stand your ground

Well the car still hasn't been fully diagnosed. Don't ever take your car to VW service centre at castle hill. Initially it was two weeks then three weeks now onto fifth week and still haven't started on my car.
So over it, I am definitely a fighter so I won't be quoting anytime soon😬. I have contacted accc and read some journals on the new legislation. I do have rights regarding consumers expectation about the quality of a car. And my expectation is that a European car costs more and you would assume that an engine would usually last over 150k not 57k. Considering I am not the only one experiencing this issue will make argument a lot stronger. I have also called some infrastructure department where I have been advised that if many people lodge complaints about the same issue that they can contact the manufacturer and push for a recall.

I am ready to attack as soon as I get an answer. 😄

Hi all, I'm new to this forum, which I came across whilst searching in Google on for engine failure in 118TSI Golf engines. My Golf is MY11 (bought new, low mileage, full VW service history) and last month the engine completely failed. I was about to sell it but now my car is worthless!

I have written the strongly worded letter, have reported to the ACCC, have lodged a complaint with Fair Trading (with an unsuccessful outcome), and am now taking it further.

Lemon laws protect you - Car News | CarsGuide

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

It sounds like a pretty common and well-known problem with this type of engine. I think it is worth pursuing.
Good luck to anyone else who stands their ground!

[Ryan_R]

If every service was done at a VW dealer on time/kms then perhaps you could try, but you'd be the first successful person here recently. At least 5 of us have gone through (well, still are going through) this in the past couple of months. My 2009 MY10 Golf was rejected simply due to the "age of the vehicle". My extended warranty ran out a bit earlier than yours. I had some services at the dealership and some at specialist independents. I honestly don't think that would've changed anything.

An ex-dealership mechanic gone solo (who is also a friend of a friend) is looking after my rebuild.

[dmc]

Sigh, looks like same issue has befallen me - 2009 Jetta, 1.4 tsi.
Oct 2015: Engine misfire - spark plugs cleaned & replaced by Dlr, compression test ok (Dlr recommended further investigation if issue happens again).
April 2016: same issue, new spark plugs, compression test ok (as confirmed by Dlr, but not on my report), further investigation not done.
May 2016 – extended warranty now expired!
Mon 21st Nov 2016: same issue again, compression test fail on 1st cylinder (45-50psi). Dlr has offered to split labour cost to investigate (10-12 hrs work, $1000-1200 out of pocket) - have yet to make a decision on this.
Do I not have a reasonable goodwill case from VWA considering it was recommended by Dlr that further investigation take place if issue happened again and it was still within my extended warranty period?
Any advice appreciated!
Cheers

[Ryan_R]

If anyone in Melbourne area is looking for a decently priced engine rebuild (relatively speaking) send me a PM and I'll pass on details.

[Scorpius9]

Yes - I agree - complain to the ACCC. It may not be of much help but it will at least record and classify. That is a small amount of useful pressure. It may end up being very handy.

[Waz]

Anyone with a piston problem please lodge your complaint with accc. I have already done so. We need to express our disappointment now otherwise VW will never learn.

[Mk R]

Where can I find a 2012 black from? Anyone?

http://www.landmarkspares.com.au/ is a good place to start.

You basically just call all the big wreckers in Sydney about a CAVD engine block and ask:
- how old is it?
- how many km has it done?
- how much delivered?

[Waz]

Where can I find a 2012 black from? Anyone?

[Ryan_R]

Thanks guys. Had a quote where KS were half price compared to OE. Perhaps much the same but less markup

[blower]

Kolbenschmidt are an OE supplier to all the major European manufacturers so quality shouldn't be an issue although having said that the OE pistons on this engine are problematical and I don't know if KS are OE for this engine or whether the original pistons are forged or cast. My experience with KS was always that anything they produced was top quality.

Many years ago, as a major customer of KS, I was lucky enough to have an in depth guided tour of their production plant in Neckarsulm, awesome experience, incredible technology and R&D.

Cheers

George

KS pistons are now what are fitted as standard in 2012 engines onwards. VW switched from using Mahle to KS pistons....not heard of any 2012 CAVD/E or CTHD engine cracking its pistons.

Stock pistons in a 2012 CAVD onwards, part number: 03c107065ck, manufacturer: KS

[VW Convert]

Just checking if anyone is familiar with Kolbenschmidt forged pistons and would they recommend them as substitutes for OEM or Wossner

Kolbenschmidt are an OE supplier to all the major European manufacturers so quality shouldn't be an issue although having said that the OE pistons on this engine are problematical and I don't know if KS are OE for this engine or whether the original pistons are forged or cast. My experience with KS was always that anything they produced was top quality.

Many years ago, as a major customer of KS, I was lucky enough to have an in depth guided tour of their production plant in Neckarsulm, awesome experience, incredible technology and R&D.

Cheers

George

[Ryan_R]

Just checking if anyone is familiar with Kolbenschmidt forged pistons and would they recommend them as substitutes for OEM or Wossner

[tigger73]

Suggest doing your research - this thread is a good start.

Options are to replace the engine (you have to be lucky finding one at a wreckers as they are in short supply) or rebuild current engine if the damage is not too severe.

You have the choice of going to a VW dealership if you want to attempt to get VW to pay $ towards goodwill repairs or to an independent workshop but you'll be up for the entire repair bill this way. Though the investigation/goodwill warranty claim at a dealer will cost ~$2k which you will have to pay if they deny the claim. Current experience is that more people have had goodwill repairs denied than accepted.

If you wanted to take the gamble on goodwill repairs you would need to have a faultless service history with every service being done exactly on time or km (preferably before) and be prepared to fight for it. It is a bit of a battle to get VW to part with any money at the moment as they are flat broke due to having major cost/bills/fall-out from all the dieselgate issues.

It can be done but you may have to go down the path of getting lawyers involved (or at least the threat of legal action). My guess is that legal costs for VW to fight a battle in court is going to be more than the cost for them to repair the car so they're actually better off to pay the cost of the repairs. It seems the standard first response is to pay no goodwill repairs for any vehicle and see if the customer accepts this and goes away. It seems that the ones that do get some payment for repairs are the ones that are prepared to fight for it.

Whichever way you decide to go good luck!

[Achan]

Hi guys, another unfortunate golf tsi owner here. A couple of weeks ago whilst driving home the car started rattling and so I immediatedly drove to local European car mechanical who replaced the coil and spark plug and advised major engine work required. I am in shock, the car was purchased new in 2010 and only done around 60,000 kms to date. Female driver and driven only mainly for weekend use. What should I do, can I trade it in at a dealership, can I continue to drive it?? If I should consider replacing the engine, where should I ever go? Thanks in advance, as you can I am really lost as to what to do. Never thought this could happen to such a strong European car brand!

[Transporter]

The whole engine pull-down is in my opinion totally unnecessary if VW is not going to cover the costs. The only reason that the dealer is doing the pull-down is for warranty/goodwill repairs claims. If VW is not going to be covering any of the repairs bill then this "work" should never be carried out. It's only adding unnecessary cost to the job.

It shouldn't be that hard.

I agree with you.