Just collected my new Golf GT today, but...

[chinpakt]

and I ended up with 2 extra ones

Honestly, I don't feel bad after hearing some of your experiences... Really wonder what these dealers think about...hmmm...

[orsegtsport]

Well my GT Sport had 52 km on it, and when the salesman tried to reset the odo (you can reset it to 0 if the car has less than 100km on it), it wouldn't reset, indicating that it had already been reset! That means my car had potentially already done 150 km (very hard kms too no doubt) before I took delivery! I couldn't be bothered getting into a big s#*%fight with the Dealership, so I let it slide.

[chinpakt]

Well my GT Sport had 52 km on it, and when the salesman tried to reset the odo (you can reset it to 0 if the car has less than 100km on it), it wouldn't reset, indicating that it had already been reset! That means my car had potentially already done 150 km (very hard kms too no doubt) before I took delivery! I couldn't be bothered getting into a big s#*%fight with the Dealership, so I let it slide.

Yikes...sometimes, ignorance is really bliss...

[Preen59]

Well my GT Sport had 52 km on it, and when the salesman tried to reset the odo (you can reset it to 0 if the car has less than 100km on it), it wouldn't reset, indicating that it had already been reset! That means my car had potentially already done 150 km (very hard kms too no doubt) before I took delivery! I couldn't be bothered getting into a big s#*%fight with the Dealership, so I let it slide.

You should have punched him.

[Spoddy]

You should have punched him.

Why - if it was driven like it was stolen all the better for the diesel eh!

[Spoddy]

...16km is a normal amount of kms... try this before you reach 100km!!! hold the trip button down for about a minute!!!

I wish I new about that 22,010kms ago...

[ozgriff]

I would have thought prior to all deliveries the computer would have been 'tripped' but than again, am I that naive

[Maverick]

I wouldn't be too happy about the keys.

Brake light seems fine especially since it was fixed on the spot.

16km is pretty normal, i think mine was around 18km.

Did you get anything else?

I'd be asking for a third key to be tossed in at the same time for the inconvenience. How do you lose the key on a brand new car with 16km on it?

The brake light should have been picked up as part of dealer delivery, makes you wonder what else they forgot to do.

Mine was 10km which I was happy with.

[les88]

What is the pre-delivery of $2000 for and didn't find a broken light ?
and no key why didn't they nick one from another car and re program it.
My car came with no bottle opener and no towing hook. And in front of my eyes the dealer reset the speedo to zero. You will get the letter from VW asking you to go the website to say what you thought of the dealer service.
les

[Maverick]

What is the pre-delivery of $2000 for and didn't find a broken light ?
and no key why didn't they nick one from another car and re program it.

Probably because the key wouldn't fit the car!

If I'm not mistaken the key itself comes from Germany.

The price to get a new key is around $400 for a Mark 5.

[pinzvidz]

wouldve thought they may have given a valet key or a spare without the flip out thingo

It ain't a bloody Toyota!

[chinpakt]

Just got a call from the dealership...apparently they found my keys near/under a cabinet. I am going to collect tomorrow. I have asked (and the dealer has agreed) to give me carpet mats (original I hope) for my troubles...

[Logzy]

Why - if it was driven like it was stolen all the better for the diesel eh!

Thats how mine was driven when i picked it up.
I let it fully warm up then flogged the ass off it up into the dandenongs and through the mountains.
It has not used one drop of oil since i got it and its done 5000 kms now.

[jackafrica]

Just got a call from the dealership...apparently they found my keys near/under a cabinet. I am going to collect tomorrow. I have asked (and the dealer has agreed) to give me carpet mats (original I hope) for my troubles...

All's well that ends well.
Enjoy your car, that's why you bought it.

cheers
richo