Help My New Mark V Wont Start!!

[GTI_SYD]

without naming names my dealer was slightly east of my location.
the problem i found was that some of the sales people work all weekend and have 2 days midweek off.
i you ring midweek wanting something changed as i did (bluetooth fitted)
then this is where the problems start(communication between the sales people)
none of the questions that i raised were passed on or the calls i was assured would be returned were...
pretty pore really!
and then they ask that we give them 9's and 10's when the survey comes....

...well mine was west of Ryde... so different place...same experience though... Don't worry, VW will probably send you a feedback form to do on-line...a great opportunity to give some constructive feedback! Not sure what they do with it though!

[Thomas]

i gave my feedback straight to the sales manager.......and made it really black and white.

[Blitzen]

I am having HUGE dramas with my dealership 8 weeks after I picked up the car without the wheels i asked and paid for. They owe me $2100 for the wheels, and when I get the cheque this week, I am going to send the dealer management and VW Australia copies of the records of conversation I have taken for the past 8 weeks...And trust me, its not a glowing report...I keep records of conversation for everything when money is involved(Especially to me!!).