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VW Assist and Wodonga VW

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  • VW Assist and Wodonga VW

    My Golf 2.0 TDI (Pacific) got hit by some engine quirk while I was up on the Victorian High Country for a week. It was parked outside during and it gets a bit nippy at night. On one morning, I went to start the car and it wouldn't start. The PRNDS was flashing and when I tried to remove the key, it wouldn't come out, nor would it shift out of Park. After a few attempts at starting it finally did, but still the PRNDS lights were flashing and I had the exhaust system (looks like an engine) warning light on yellow. After trying to restart it again, all was okay, and I was able to shift into Drive, but the exhaust system light was still on.

    So called VW Assist who advised that it may be a lambda sensor issue and drive it slowly to the nearest dealership. After limping it some 80kms to Wodonga Prestige, they took a look at it. Evidentally they were expecting us, and they attended to the car straight away. We were told we may have to leave the car with them for a couple of days in which case we would get a loan car.

    About an hour later with a diagnostic check performed and everything reset, we were on our way. Still not sure what happened, but the only fault thrown up was the steering pump. Pump? I thought it was electric? Anyway - all sorted. But no other fault was found. So what caused the PRNDS lights to flash? RTFMing, there was a difficult to locate and vague description that if the DSG clutch is somehow engaged when the ignition is turned on, the car will not start.

    Anyway, a big thankyou to VW Assist and Wodonga VW as they were extremely professional and got things sorted out with a minimum of fuss. I was very impressed.

  • #2
    Good to see a positive post.

    Bazzle
    Prev 2008 R32 3 door DSG.
    Prev 2010 S3 Sportback Stronic.
    Now Lexus IS350 F Sport

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    • #3
      Agreed. (Nothing to do with us having the same spec vehicle at all)
      MY09 Golf Candy White 2.0 TDI Pacific
      MY95 Golf III TDI

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      • #4
        It's sad that you had a problems in the first place, but then it always good to see that the support is there when you need it and works as it should.

        If it has an engine or heartbeat it's going to cost you.

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