VW Golf MK V TDi Pacific MY2009 DSG

[NiekSavio]

Hi people,

Received a letter today in the mail. * Urgent Safety Recall *
Service Campaign 37E8

Looks like I am off to the dealership very soon with my VW Golf Mk V.
The letter I received is just about the same as for the Audi recall notice
as below.

Any thoughts?

Regards,
NiekSavio

Audi—2009MY Audi A3 (8P) and TT (8J) Model vehicles—Software update of gearbox control unit
PRA number: 2009/11172
Date created: 23rd October 2009
Product information
Product description
2009MY Audi A3 (8P) and TT (8J) Model vehicles fitted with 6 Speed Direct Shift Gearbox (DSG).
Identifying features
Campaign number: 37E5
Target number: 420
What are the hazards?
Vehicle malfunction
What are the defects?
There is a possibility that the control unit in the Direct Shift Gearbox (DSG) can cause a false temperature signal indicating that the clutch is overloaded. If this should happen, the control unit will open the clutch in order to protect the gearbox. As a consequence, the clutch protection function is activated, resulting in flashing gear-change indicator, uneven transmission of power, reduced engine torque and release of clutch.
Where the product was sold
National
Supplier
Audi AG Germany and Audi Australia Pty Ltd
What should consumers do?
Audi Australia Pty Ltd will write to owners of all affected vehicles

[gregozedobe]

It is bad that it needs fixing, but good that they are (finally) doing something about it. Interesting that it is an "Urgent Safety Recall", not the usual low-key VW "Campaign".

This issue has been known about for quite a while now, there has been a lot of adverse publicity in the US about VW/Audi cars with DSGs suddenly losing power/drive and leaving drivers in potentially very dangerous situations.

In a few years when they iron most of the bugs out these new-fangled DSG thingos might actually be worth paying extra for (just to get in first before all the DSG aplogists get on the case)

[mtj007]

Hi people,

Received a letter today in the mail. * Urgent Safety Recall *
Service Campaign 37E8

Looks like I am off to the dealership very soon with my VW Golf Mk V.
The letter I received is just about the same as for the Audi recall notice
as below.

Do you know what month your car was built? Mine's an October 2008 build MY09 and I didn't receive a letter and I called me dealer to check and they said my car isn't affected by the recall.

[NiekSavio]

Do you know what month your car was built? Mine's an October 2008 build MY09 and I didn't receive a letter and I called me dealer to check and they said my car isn't affected by the recall.

MY09. Can you tell me where to find built date plate on the vehicle?

My previous MK III has a built date plate in engine compartment.
I looked all over my engine and the paper work but can not spot a built date?
Good question.

BTW, if you were affected, I am pretty sure you would have received a letter by now. In the end it ended up being a false alarm in my case. VW just wanted to make sure that my vehicle wasn't affected. They did a software check but nothing was replaced according to the paperwork.

Regards,
NS

[Leb_One]

I will check my Golf at the dealer tomorrow.

[mtj007]

MY09. Can you tell me where to find built date plate on the vehicle?

My previous MK III has a built date plate in engine compartment.
I looked all over my engine and the paper work but can not spot a built date?
Good question.

Yup, it's in the boot under the carpet to the left of the spare tyre.

If VW say I'm not affected then I'm not worried, I was just curious as to what month yours was built if it was affected. From memory the MY09 Pacific would have only been built between July-ish and October 2008 because they stopped building the Mark 5s in October.

[NiekSavio]

Built Date - NOV 2008

Yup, it's in the boot under the carpet to the left of the spare tyre.

If VW say I'm not affected then I'm not worried, I was just curious as to what month yours was built if it was affected. From memory the MY09 Pacific would have only been built between July-ish and October 2008 because they stopped building the Mark 5s in October.

Thanks for the info and where to look. Just never thought of looking there. Anyway, it is stamped NOV 2008
Regards,
NS

[NiekSavio]

What's the outcome?

I will check my Golf at the dealer tomorrow.

What's the outcome? Software check but nothing replaced as was my case?
Regards,
NS

[Leb_One]

I will check my Golf at the dealer tomorrow.

I check with the dealer today.
Gti Pirelli is ok
Manufacture Year: 7/2008
Compliance Plate Year: 6/2009

[Wolfman_36]

What's the outcome? Software check but nothing replaced as was my case?
Regards,
NS

Note - this campaign is also affecting Passats - I had my R36 recalled, and yes, it is a software change, so no hardware involved.