A new diesel MkV 2.0l TDi and smoke...

[Spoddy]

Hey Spoddy.
Have you been keeping the fuel consumption figures for the BP fuel and the
cheaper fuel your back to using.

Not really - the car is used for mainly short trips to the station (its my wife's car) and my son has been having fun with it the rest of the time...

We were getting below 6l/100km but the last (on Caltex) was 6.9 but very unscientific/uncontrolled.

It has also used a bit of oil lately - wonder if that coincides with the crap fuel? I'm about to book it in for its 15,000km service.

[neil]

Not really - the car is used for mainly short trips to the station (its my wife's car) and my son has been having fun with it the rest of the time...

We were getting below 6l/100km but the last (on Caltex) was 6.9 but very unscientific/uncontrolled.

It has also used a bit of oil lately - wonder if that coincides with the crap fuel? I'm about to book it in for its 15,000km service.

Hey spoddy.
Thanks.

I believe Oil consumption seems to increase when sons drive.

[Spoddy]

What is going on!!!

I'm about to book it in for its 15,000km service.

I have been e-mailing and now ringing the VW dealer to get the service organised and they don't seem to want to know me.

I had been corresponding with them during the early stages of the smoke problem and they had been really good, but now they do not reply so I thought I would ring - well I couldn't book the car in as the fella who took the call was about to book it in and then when I quoted the number plate he back tracked and said I should do it through the consultant that looks after my car and he would transfer me to that consultant.... Anyway I was surprised as I thought the consultant I had always contacted must have left (as he didn't reply to e-mails). He couldn't come to the phone as he was with a customer but would call me back.... He didn't.

Just a bit strange as they have been excellent up until now - I hope I am just being paranoid.

I really don't want to go through it all again as the car is in fact still smoking just I hadn't gone through the test procedure properly before.

[gldgti]

lesson number 1 : never rely on people in a large business to call you back. its almost never done.

just keep buggin them mate.

[Transporter]

I have been e-mailing and now ringing the VW dealer to get the service organised and they don't seem to want to know me.

I had been corresponding with them during the early stages of the smoke problem and they had been really good, but now they do not reply so I thought I would ring - well I couldn't book the car in as the fella who took the call was about to book it in and then when I quoted the number plate he back tracked and said I should do it through the consultant that looks after my car and he would transfer me to that consultant.... Anyway I was surprised as I thought the consultant I had always contacted must have left (as he didn't reply to e-mails). He couldn't come to the phone as he was with a customer but would call me back.... He didn't.

Just a bit strange as they have been excellent up until now - I hope I am just being paranoid.

I really don't want to go through it all again as the car is in fact still smoking just I hadn't gone through the test procedure properly before.

I would find independant VW shop and made sure they use right oil in the engine (you can buy oil and filter @ VW dealer and take it to them). It cannot be worst than it already is - I mean the smoke.

[deek]

pm me spoddy if you want a good mechanic in the mountains.
Cheers
Deek

[Spoddy]

lesson number 1 : never rely on people in a large business to call you back. its almost never done.

just keep buggin them mate.

It is a funny world.... I received a letter from the dealer saying my car is overdue for a service - dated 3rd December.... I have been trying to get them to talk to me since the 22nd of November.... Anyways I ring the service manager and he listened to my tale and has promised to get back to me on Monday. He knows I have taken my business elsewhere this time. The other dealer now up to speed with the problems and assures me they will do their best to fix it. I also think having sold me a new key $336 + coding yet to be advised) has certainly helped.

[Spoddy]

Update after 15000km service

The new dealer was very helpful, they contacted VWA about the smoke problem and the reply was that the original dealer said there was nothing wrong??!! The fix was a ECU upgrade (recall campaign 24K6) which was done when they also had to re-code for the the r-h mirror blinker (which wasn't working).

Anyway I hope this now the end of it. Certainly the car is way smoother and quieter. Time will tell.