The saga continues.... Skoda Australia now offering to pay for 100 percent of parts cost($600) but not labour. While this is better it amounts to about 30 percent of the actual repair cost as labour is about $1300. Anyone have any experience in this process? Should I keep trying to get them to pay for the entire amount or will it be effort for nothing?
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First Engine problem with great Yeti 1.8.TSI Inlet Camshaft variable timing Issue.
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Tell them you will buy the parts and they can cover the labour.
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Originally posted by drbaz View PostTook your advice Lucas and asked SA to pay labour costs and SA customer liasion officer refused. They will only pay for parts and not even consider hire car costs. Am going to write to them now and see if that makes a difference.
Good move. I would be happy to get the repair for free and leave the hire car cost out of, it as a concession to resolve it but that's just my opinion.
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See how you go with a letter - otherwise you may have no choice but to pay the $1,300 labour cost. Just make sure that labour cost is locked in so that you don't get the whole "well it ended up taking 5hrs longer than anticipated due to blah blah blah so labour will now cost you $2000"
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So I have my car back and it is running fine... James Frizelle Motors in Lismore ended up being helpful with labour costs and did a free major service (new plugs oil etc) and a compression check which showed compression on all cylinders in normal range... meaning that valves and cylinders are still maintaining cylinder pressure... (something that they may not do if damaged by timing chain stretch causing valves to hit pistons). Still going to write a letter to Skoda Australia to see if they can pay me back some of the hire car and labour costs. Not optimistic though. Its good to have the yeti back running smmmoooothly.
Morale of the story is if your VW TSI engine starts running rough on startup. Get timing chain checked immediatley before it does any major damage! There seems to be no dash warning light for this potentially fatal issue with Timing Chain equipped VAG TSI Engines..
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Good to hear its fixed - still cant believe VW cant sort out their timing chain issues after all these years.
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