New 118TSI DSG Jetta - anyone else?

[ziggyboy]

Just an update on my Jetta.

Here's what's happened in 16 months:

Replaced clutch kit due to shuddering. Dealer A refused to acknowledge but dealer B said yep it's there so they replaced it.

Replaced supercharger water pump. Dealer A refused to acknowledge, dealer B did but for some reason just 'forgot' to do it during the clutch kit fix but they replaced the seat bolts as part of a recall.

Dealer C replaced the water pump but noticed an oil leak and blamed dealer B's clutch kit replacement.

Dealer B acknowledged borking the clutch kit fix that affected a component of the drive shaft, and is replacing the component to fix the leak.

In between these fixes there were some blaming of multiple parties including the VW specialists I had my car serviced at. Multiple inspections too which was a waste of time... so I say something's wrong, they inspect it, and rebook for another day because they need more time or need to order a part. I don't remember how many times I've visited dealerships in 16 months. It's a little bit tiring. So while everything has been fixed in the end, the number of times I have visited dealerships has really made me question why a car in this decade needs to be brought to dealerships this often.

Suffice it to say, I do not think I'll be getting a Volkswagen after my Jetta. I'm just waiting for warranty to run out (5 years) before I sell and buy something else.

[Rawcpoppa]

OUCH! Sorry to hear you went through all of that. I wouldn't blame you for selling.

So far I haven't had too many issues. I used to get juddering in gear 2 in D mode at times but the dealer told me to drive the car harder coming out of slow corners/uphill and this amazingly sorted out my issues. Other than that I have had some squeaky door rubber seals which can be sorted out by lubricating them. That's it.

I have come across one other mk6 jetta owner who has had their waterpump replaced as well for an issue with the supercharger clutch.

We only have one VW dealer here and I sometimes find myself wanting others here but after reading what you went through I'm not so sure :/

[ziggyboy]

Sold my Jetta last Friday.

Needed to do it just to save my sanity. Can't believe how calm I've become afterwards. The feeling I had was sorta like how you are in a relationship where you know it's not gonna work out with your gf but you're sticking around because you have no major reason to breakup but you know deep inside that something was off.

And the feeling you get after breaking up in, as dumb as this sounds, the same feeling I had when I sold it. I actually feel less dislike from VW as a whole. I saw some threads on Whirlpool on VW's where I'd normally reply in regards to reliability, customer support, etc etc but just moved on. I didn't even feel the need to respond to it.

Right now I only have (mostly) good things to say about the VW. Great ride, quiet cabins compared to competitors, and overall good value for what you get. Maybe I'll go back to the brand after the next generation of cars (MK8's) but for now, I'll enjoy my new Mazda 3 SP25. Taking delivery next weekend

See you around Rawcoppa. I'll remember to log in here once in a while to see what you've done to your Jetta

[Rawcpoppa]

Hey Ziggy sorry you had such a bad experience. So far I've seemed to dodge bullets. I even went as far to swap out my intercooler myself!

Good choice on the Mazda 3. I really like Mazda's current design language and like comparing their choices to VW's in certain aspects like transmission and engines.

Will you post pics and reviews on another forum?

[ziggyboy]

Yep will do. Most likely the Automotive section in the Whirlpool forums. Have you been there?

[Rawcpoppa]

I never joined just looked as a guest in the Vw section when researching things. Lots of angry posters in the VW section.

[anthony]

Are you getting the hatch or sedan Ziggyboy ???