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Hi there,
Really hoping someone can give me some advice.
Two months ago I bought a brand new 2.0L Golf FSi with only 20km on the clock from a VW dealer. It's a 6 speed automatic, petrol engine.
Since day one I noticed that it sounds very much like a diesel, but a loud one at that! It has a noticeable rumbling engine noise as I accelerate or as the engine changes gears. In the morning or going uphill, it feels very cumbersome and slow changing gears - the ticking/ engine rumbling noise is even louder then. Everyone who has been in the car, as driver or passenger has commented on it.
I took it into the dealership a couple of weeks later and they claimed not to be able to hear anything and that they'd checked it over and it was fine. They suggested I put a few more k's on the clock and see how I found it at 2000. It's now at 2300 and with no change.
I test drove as FSi earlier this year for the company I work for and had it for a week. I definitely would have noticed if it had sounded noisy or felt cumbersome like this - it didn't and on the basis of that, I bought the car!
I'm fairly sure that if I take it back to the dealership I am going to be fobbed off again. I am sure it cannot be right.
I was wondering if anyone has had any similar experiences with a new FSi or has any ideas of what I could ask the VW people to look at.
I would really appreciate anyone's advice
Louise
Really hoping someone can give me some advice.
Two months ago I bought a brand new 2.0L Golf FSi with only 20km on the clock from a VW dealer. It's a 6 speed automatic, petrol engine.
Since day one I noticed that it sounds very much like a diesel, but a loud one at that! It has a noticeable rumbling engine noise as I accelerate or as the engine changes gears. In the morning or going uphill, it feels very cumbersome and slow changing gears - the ticking/ engine rumbling noise is even louder then. Everyone who has been in the car, as driver or passenger has commented on it.
I took it into the dealership a couple of weeks later and they claimed not to be able to hear anything and that they'd checked it over and it was fine. They suggested I put a few more k's on the clock and see how I found it at 2000. It's now at 2300 and with no change.
I test drove as FSi earlier this year for the company I work for and had it for a week. I definitely would have noticed if it had sounded noisy or felt cumbersome like this - it didn't and on the basis of that, I bought the car!
I'm fairly sure that if I take it back to the dealership I am going to be fobbed off again. I am sure it cannot be right.
I was wondering if anyone has had any similar experiences with a new FSi or has any ideas of what I could ask the VW people to look at.
I would really appreciate anyone's advice
Louise
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