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VW Australia Faulty Vehicles- Beware Customer Care Centre does nothing

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  • #16
    What is the problem with the actual car? Your not very clear on it. It is very rare to have problems in the wiring looms on these vehicles and they are generally clearly identified, as the majority of wiring to control modules is just power, earth, CAN and outputs. So in most cases of a wiring issue it will be either no communication or no function at all.
    Volks Handy
    Servicing - Repairs - Diagnostics - Mobile fault scanning/clearing - A/c work
    10 years experience working for Audi/VW/Skoda
    Now in Perth NOR, Western Australia.

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    • #17
      Originally posted by Snail Style View Post
      What is the problem with the actual car? Your not very clear on it. It is very rare to have problems in the wiring looms on these vehicles and they are generally clearly identified, as the majority of wiring to control modules is just power, earth, CAN and outputs. So in most cases of a wiring issue it will be either no communication or no function at all.
      Interior command centre takes anywhere from 4-8 mins to come on every morning - screen is blank and nothing will make it come on - no reset techniques, nothing.
      When the screen does eventually come on I have no satnav (function not supported appears on the screen) and no phone connection.
      14 weeks and no one can fix it - I have been told to sit back and just wait until they call - and they have no idea of when that will be.

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      • #18
        Originally posted by Snail Style View Post
        What is the problem with the actual car? Your not very clear on it. It is very rare to have problems in the wiring looms on these vehicles and they are generally clearly identified, as the majority of wiring to control modules is just power, earth, CAN and outputs. So in most cases of a wiring issue it will be either no communication or no function at all.

        The car I refer to had 30+ VCDS errors. It was bad.

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