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In relation to the tint I can only recommend people have a look at theirs closely and see if there is bubbling around the edges or even the middle. When I spoke with the girl who manages tint/pp etc I was assured that no car has required more than 2 re-applications in her experience.
It's not that teething problems may exist - it's that there is no real responsibility taken and you are presented with a routine designed to make you feel like they are:
a) doing something special for you whilst,
b) simultaneously resisting any actual effort to correct it, and
c) blaming the vehicle design and "performance nature" for identified issues (which are not present in other vehicles of that type).
It is also clear that they put a LOT of vehicles though there and are pressured to get vehicles through. It's a volume workshop and is definitely not delivering quality. At least I can know who worked on my car recently though.... as there was a big black greasy hand-print on the white bonnet.
Having owned a number of vehicles of different makes I can comfortably say that I like a lot about the VW but purely on service reliability I would not recommend them. There are better brands offering more value and assurance than VW at the local level. A car purchase should include consideration of through life support and costing.... and this is where VW are dropping the ball in my opinion. I like the way my car drives, and have no remaining confidence in the company to back their vehicle.
It's not that teething problems may exist - it's that there is no real responsibility taken and you are presented with a routine designed to make you feel like they are:
a) doing something special for you whilst,
b) simultaneously resisting any actual effort to correct it, and
c) blaming the vehicle design and "performance nature" for identified issues (which are not present in other vehicles of that type).
It is also clear that they put a LOT of vehicles though there and are pressured to get vehicles through. It's a volume workshop and is definitely not delivering quality. At least I can know who worked on my car recently though.... as there was a big black greasy hand-print on the white bonnet.
Having owned a number of vehicles of different makes I can comfortably say that I like a lot about the VW but purely on service reliability I would not recommend them. There are better brands offering more value and assurance than VW at the local level. A car purchase should include consideration of through life support and costing.... and this is where VW are dropping the ball in my opinion. I like the way my car drives, and have no remaining confidence in the company to back their vehicle.
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