DSG woes in The Age

[RoknRob]

Re: DSG woes in The Age

VW has once again issued a statement! Free inspections are the name of the game! Message from Managing Director John White

Progress! Maybe..

It will be interesting to hear what explanation Customer Care has to offer...

Still, while my dealer was always excellent at repairing things under warranty, it always bugged me that each and every time I went in, there was a new software upgrade I was never notified about...

I don't really like how it ain't mandatory... How do I know the car in front of me has been checked or not?

[wai]

...but within weeks of buying it, a major problem sprouted up. Her local Woolworths is on the side of a hill, and when she tried to reverse out of a park uphill the car would roll forward until it shot back so fast that she almost backed into a car on the opposite row. Basically, after three months of ownership and VW not wanting to know about the issues, she sold it and bought a Kia Cerato slushbox.
No complains yet...

Yes, agree. I have demonstrated this to dealer I bought my Caddy from, and they acknowledged the issue, but responded "standard for that type of vehicle". It has taken me almost 2 years to finally get the hang of reversing up a hill by using the handbrake as I would have done with a manual transmission. Thankfully my Caddy has a conventional handbrake. I don't know how those without a conventional handbrake would tackle this.

You need to understand how the DSG works, and unfortunately the majority would not have a clue, nor should then need to know this. It is sold as an "automatic", and so should operate like one.

A cousin of mine had an Audi A4 with the Tiptronic transmission a few years back as a company car. She got rid of it as soon as the lease expired because she did not understand how it worked, and she had the clutches fail because she would stop with the transmission in D, the handbrake on, and foot off the brake. Even when the clutches were replaced, the Audi dealer did not take the time to explain the operation of the DSG to her. Probably did not know anyway.

[wai]

Progress! Maybe..

It will be interesting to hear what explanation Customer Care has to offer...

"Standard for that type of vehicle".

[cmrtig]

Yes, agree. I have demonstrated this to dealer I bought my Caddy from, and they acknowledged the issue, but responded "standard for that type of vehicle". It has taken me almost 2 years to finally get the hang of reversing up a hill by using the handbrake as I would have done with a manual transmission. Thankfully my Caddy has a conventional handbrake. I don't know how those without a conventional handbrake would tackle this.

You need to understand how the DSG works, and unfortunately the majority would not have a clue, nor should then need to know this. It is sold as an "automatic", and so should operate like one.

A cousin of mine had an Audi A4 with the Tiptronic transmission a few years back as a company car. She got rid of it as soon as the lease expired because she did not understand how it worked, and she had the clutches fail because she would stop with the transmission in D, the handbrake on, and foot off the brake. Even when the clutches were replaced, the Audi dealer did not take the time to explain the operation of the DSG to her. Probably did not know anyway.

Tiptronic is the torque converter. A damn good Audi transmission currently in the SQ5. S-tronic is the dual clutch!

[cmrtig]

I didn't think I would have to spell it out after 35 pages of this thread, but you seem to have missed out on it, so here we go...

Fact: VW has ordered recalls on its cars in Singapore, China, USA, Japan, and possibly now Malaysia. Hence they are aware of (some) problems and (some) fixes.

Fact: VW Australia has decided NOT to apply the same fixes here.

Only they know why, and they're not talking.

Presumably, they know (based on all the info they hold on each of our cars) which cars need to be recalled FOR SAFETY SAKE. But they're not talking.

Presumably, they are avoiding the issue to protect their bottom line, which is ironic, given - as others have pointed out - how small a market Australia represents. It may not make sense economically, but it certainly does ethically. And soon, if not already, it will make sense economically too, given the PR problem this is growing into.

In the meantime, I don't trust my car, nor yours, and you can bet I will keep my distance. I can't speak for the guy behind ME, though...

So now you speak for me? I trust my car. I don't care if you don't trust my car!

[Cavill]

For those that want to maintain the rage - there is a facebook page. /VwIssuesAustralia.

[sVWatt]

Love this. SMH Poll says Government should act -

[muli]

I see some blokes telling em to join here

[brad]

Love this. SMH Poll says Government should act -

Oh God. We're doomed! Remembers insulation debacle, Rudds cheques to the great unwashed, etc

[cmrtig]

Love this. SMH Poll says Government should act -

Love this more!
Message from Managing Director John White

[team_v]

What happens when you're in gear, in a manual VW Golf, and the engine shuts down? Coasting, or engine braking?

Coasting would not slow you down at a significant rate that someone behind could not avoid you if they were paying due care and attention.
It actually takes a fair amount of time to slow a car down from 100km/h without using the brakes.

[muli]

The simple fact of the matter needs to be broken down into 2 factor.

1) that the physics that would cause a car to go from 100-0 in 3 seconds, as is claimed in the reporting of the case before the coroner is simply not achievable. No matter what the driver behind has an obligation to be driving with due care and attention. The truck driver obviously wasn't. This car was also a manual and a diesel. Therefore the issue has nothing, I repeat nothing, to do with false neutrals.

if brakes are used it might be impossible for a golf but its not impossible, plenty of cars will brake under 3 secs once they have 5 zeros behind the first digit.

[RoknRob]

So now you speak for me? I trust my car. I don't care if you don't trust my car!

Not sure why you're so hostile.

I never spoke for you.

Your post says more about you than I ever could.

[RoknRob]

Coasting would not slow you down at a significant rate that someone behind could not avoid you if they were paying due care and attention.
It actually takes a fair amount of time to slow a car down from 100km/h without using the brakes.

But herein lies the dilemma...

How do you alert the person behind you that you are coming to a stop? Most likely, in a panic at such an unexpected turn of events, you would hit the brakes to light up the brake lights.

It certainly wouldn't be intuitive to keep your foot in the air and punch the hazard light button. (I'll need to practice that...)

[cmrtig]

Not sure why you're so hostile.

I never spoke for you.

Your post says more about you than I ever could.

Hostile? You said you don't trust my car period. I am simply trying to be objective.

Why so defensive? Perhaps because you can't be objective!