Went to Hornsby VW a few times, unbelievable service.
Waited 10 mins for a sales person, he turned up and said' will have to deliver a car now, be back in 30 mins.' Not happy.
Went in for a GTI test drive another time with my wife, sales person said ' No GTI is available', not to mention there were more than 3 GTI demo there, and I test driven one of them a week ago, just want my wife to sit in for another test. Again not happy.
Few days later, we rang and book for a test drive, this time we get to test drive the car, but this sales person was really pushy, his face turn unhappy when we need to go without putting down deposit. Not happy at all.
Over all bad experiences with this dealer, no problem with all the dealers I have being to in the past (Alto Skoda, Lexus Chatswood, VW chatswood classic, Hornsby Honda, all decent of not good), just this VW hornsby
Really got me thinking, if they can offer abit more customer service, they will sell alot more cars.
Waited 10 mins for a sales person, he turned up and said' will have to deliver a car now, be back in 30 mins.' Not happy.
Went in for a GTI test drive another time with my wife, sales person said ' No GTI is available', not to mention there were more than 3 GTI demo there, and I test driven one of them a week ago, just want my wife to sit in for another test. Again not happy.

Few days later, we rang and book for a test drive, this time we get to test drive the car, but this sales person was really pushy, his face turn unhappy when we need to go without putting down deposit. Not happy at all.
Over all bad experiences with this dealer, no problem with all the dealers I have being to in the past (Alto Skoda, Lexus Chatswood, VW chatswood classic, Hornsby Honda, all decent of not good), just this VW hornsby

Really got me thinking, if they can offer abit more customer service, they will sell alot more cars.
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