Originally posted by GTi Bhoy
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Do car brokers get you a better price?
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Yes and I was only expressing mine.
I do agree people come back to buy their next car but my point was with regards to your comment "why not build a relationship with a salesperson and a dealership that will look after you now, and in 5 years when you are ready to buy your next car?"
Its rare to go back to a dealership and find the same sales person who was there 5 years earlier.
Originally posted by GoldCoastVolkswagen View PostThanks for the feedback... Think you will see that most do actually come back and keep coming back... each to their own it was only my opinion.
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Originally posted by GTi Bhoy View Postbut they are out to make money not friends.
I have quiet a lot of my customers not only buying cars repeatedly from me, but also following me from one dealership to the other as they appreciated my efforts.
It comes down to a fair deal for both parties.
Brokers are great for time poor people and people which are not keen on negotiating. So they have their place. Brokers deal with all the brands and therefore may not be that crash hot on product knowledge. Geez, i had one ordering a manual car when the customer wanted a DSG because the description in their system read manual sequential gearbox...Christian Sieg
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Doctors are too busy to go car shopping? Read back your little spiel, it's abundantly clear that you like almost every other motor vehicle dealer make several key assumptions when dealing with it's customers. You all need practice at listening, delivering accurate information, knowing your products and actually assessing your customers needs.
The service culture in the entire motor industry is completely out of wack? You try to sell golf's by harping on about how crap a Ford Focus is...
The notion that someone would get poorer service cause they didn't waste 3 hours going around in circles with one of your sales people reaffirms this point.
Oh and one last thing, the refreshments offered in dealers are for the customers, not the staff and try and have your salespeople wear decent shoes, clean, nice, professional shoes.
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So they have their place. Brokers deal with all the brands and therefore may not be that crash hot on product knowledge. Geez, i had one ordering a manual car when the customer wanted a DSG because the description in their system read manual sequential gearbox...[/QUOTE]
Yes and dealers who deliver the wrong coloured car wrong engine no sunroff when its clearly on the order and I could go on .
Whats your point ????
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