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Massive Holden Ripoff

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  • Massive Holden Ripoff

    Hi all, I drive a T5 dual cab yada yada, love it, yada yada, but had this little gem come past me yesterday that I just have to share.
    Son in law has had a bit off a fluctuating temp gauge in his VZ commode. I suggested that it was probably a bit low on coolant and an airpocket was giving him the funny readings. For those that know commodes, this is fairly common as the radiator is lower than the engine which makes them a dog to bleed all the air out. Anywho, he took it to a known HOLDEN service centre to get it checked, one hour later they call him and tell him that his head gasket is blown, has water in the oil and that it would cost $3000 to fix. He says wrap it up, I need to think about it, they say that will be $200 please.
    He rings me and I send him to an independent garage that has treated me well in the past. I tell him to look at getting a second hand from a wreck fitted.
    These blokes look at the car for him and tell him "we can't find anything wrong with it other than a stuffed rad cap that has resulted in an airpocket in the cooling system, we see it all the time." There was no water in the oil, the head gasket passed a pressure test, these .. were out for a con.
    You will notice that no names have been mentioned, the car is leaving tomorrow for a long trip and if it lasts the week with no water showing up in the oil then a total **** storm is going to rain down on this holden dealer.

    The independent didn't even charge for the check because there was nothing wrong with the car. These saints are Cardwell motors, Cardwell street Adelaide city. Say hi to you mum for me.
    Last edited by gtimk5; 06-08-2010, 08:08 AM.

  • #2
    *subscribed*

    Interesting,...can't wait for Episode 2
    MY16 Touareg 4.2Lt V8 TDI/Pure White LED lightbox/REDARC Brake Controller/ Racechip/iDrive Throttle controller
    2008 GOLF .:R32/5DR DBPE DSG/SUNROOF/RNS510/PRIVACY TINT/CONTI SC3s/MILLTEK CATBACK NON-RES/9W2 BT/"MYR-032"

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    • #3
      criminals...

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      • #4
        Why would anyone be surprised by something like this?

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        • #5
          I take it your son-in-law didn't get anything in writing??
          If so, pursue this to the extent of the law!!
          Steve

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          • #6
            many years ago, I took my ford Escort tot he local Ford dealer with a noise coming from the rear. the service manager took it for a spin and advised that my diff was shot and would require the guts to be replaced, quoting me just over $1000 (on a car worth $5000 - in 1982).

            i took it to the local backyard mechanic who replaced the wheel bearings for $35 including labour - problem solved.

            I suspect the Ford dealer would have repaired the diff, and not having fixed the problem, then replaced the wheel bearings as well and when I go back to collect the car, asdvise me that another problem was identified which they fixed as well, costing me $1100 all up!
            2007 Audi RS4 with: APR ECU Upgrade; JHM Quick Shifter; Milltek Catback and Downpipes; KW V3 Coilovers; Argon Creative Carbon Fibre Splitters

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            • #7
              Originally posted by whitelion View Post
              I take it your son-in-law didn't get anything in writing??
              If so, pursue this to the extent of the law!!
              Steve
              The full extent of the law may get the $200 back but that is all.
              You may consider the $200 to be the cost to determine these guys are pricks.

              Best to just not ever go back and tell all your mates they are pricks. Move on.
              MK4 GTI - Sold
              MK5 Jetta Turbo - Sold
              MK5 Jetta 2.Slow - Until it dies.

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              • #8
                I've had a think about this one.

                In actual fact...no crime has been committed.......yet.

                They (allegedly) have provided what seems to be a false diagnosis. You have sought a 2nd opinion, which is in your favour by way of a considerable margin when compared to the first quote. However, you also say that you will wait for a week, to see if oil & water do actually mix. So, the pudding has yet to rise (so to speak) and therefore, we/you have no absolute proof.

                So what have the Holden dealership done? Charged you $200 for labour, which is probably a fair amount given that they (may) have stripped the engine sufficiently to warrant the amount. Then again, that also may be the minimal workshop labour charge for providing a quote.

                I'm keen to hear if the oil is present after a week. The we will know if the holden dealership are snake oil salesmen.
                MY16 Touareg 4.2Lt V8 TDI/Pure White LED lightbox/REDARC Brake Controller/ Racechip/iDrive Throttle controller
                2008 GOLF .:R32/5DR DBPE DSG/SUNROOF/RNS510/PRIVACY TINT/CONTI SC3s/MILLTEK CATBACK NON-RES/9W2 BT/"MYR-032"

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                • #9
                  I do realise that we would be lucky to get part of the $200 back. I just feel that people should know about this going on in Adelaide.
                  If the car makes it through the next few weeks I will name the dealer on this site and any other one that takes my fancy. Hell it's even worth subscribing to the Aussie Commodore forums for this one. Don't know if he did get a written quote for the repairs but the car left this morning for a few days down the south east. He hasn't called me yet and I'll have a good look at it next week when he gets back.
                  The bit that really got up my nose is if they pull this on a 23 year old 6 foot, 100 kilo bloke, who else are they doing it to.

                  Watch this space
                  Last edited by bxb; 04-08-2010, 03:17 PM.

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                  • #10
                    Originally posted by JustCruisn View Post
                    tell all your mates they are pricks.
                    not sure if this is the best advice but whatever...

                    Goes to show getting a second opinion is very much worth the time though
                    sigpic

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                    • #11
                      If the head gasket was stuffed, I'd have thought it'd take next to no time to contaminate the oil whereby checking the dipstick would show obvious contamination.
                      Track Car: 06 Polo GTI Red Devil mkII
                      Daily: 2010 VW Jetta Highline
                      Gone but not forgotten: 08 Polo GTI
                      ** All information I provide is probably incorrect until validated by someone else **

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                      • #12
                        Originally posted by sortofbigbj View Post
                        not sure if this is the best advice but whatever...

                        Goes to show getting a second opinion is very much worth the time though
                        ha ha English is a funny language.
                        MK4 GTI - Sold
                        MK5 Jetta Turbo - Sold
                        MK5 Jetta 2.Slow - Until it dies.

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                        • #13
                          Once you collect all of your evidence that the dealership were completely incorrect, take your information and your complaint to the ACCC.
                          GTI | Carbon | Man | 5 door | Leather | 18" Detroit | Bluetooth | MDI | Bi-Xenon

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                          • #14
                            Dealership hasn't actually done anything wrong except mis-diagnose the problem.

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                            • #15
                              Commodores also need pellets added to the radiator when the system has been flushed. These pellets are a lubricant for the pump, and make the radiator water look as though it has oil in it.

                              It's also quite common for the V6 engine to get blowby on the valley gaskets when they reach 150ks or more. This blowby can also get into the water. Replacing the gaskets, flushing and refilling the radiator, bleeding for a few days until no more air (it's simple if you leave the engine cover off for the duration), then adding the required pellets and all is good. And then the radiator waterr looks oily again...

                              There is no claim possible against the dealer. Accept the fact that there are crooks in all walks of life and move on.
                              sigpic

                              2008 Blue Graphite GTI DSG with Latte leather. SOLD 4/9/2024

                              2023 T-ROC R - Sunroof, Black Pack, Beats Audio

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