Decent Melbourne Dealers for Servicing (CBD)

[Rocket36]

Prob in the same way an owner of an RS6 might claim that the R36 is pathetic...

Exactly... They even joked with me when they drove it up for me to use "this is going to be like driving a bucket of bolts compared to your car". It's all relative.

Rocket would make a great shock-jock!

Hahaha! I doubt it... Too many people would take me 100% seriously 100% of the time.

My comments weren't meant to offend anyone - it's simply what I thought of the loan car is all.

[Rocket36]

in what way was a car that many VWWA owners call their pride and joy, ''pathetic''?

Since you asked, some points that come to mind:

hard flat cloth seets
gutless
auto gearbox that didn't seem to know what gear it should be in
rough gear changes
loud engine noise that sounded like a truck! Inside and outside the car - that actually really surprised me because I've heard so many people say the modern diesel cars are very quiet.
average suspension

[Jetz01]

I'm getting my car serviced at Volkspower for a 30,000km service. They seem to be very competitive on price with the added bonus of being able to service and provide a free loan car on a Saturday. Has anyone else had thier cars serviced here?

[Buller_Scott]

I'm getting my car serviced at Volkspower for a 30,000km service. They seem to be very competitive on price with the added bonus of being able to service and provide a free loan car on a Saturday. Has anyone else had thier cars serviced here?

hey mate, welcome to the forums! [seeing as you have a fairly low post count, im presuming that you're relatively new].

lots of us melburnians only deal with volkspower.

i had my 15,000km done at the dealership, but everything since then [july 2008] has been done at volkspower. everything- services, minor oil changes, [modest, so far] suspension upgrades, etc etc.

they're going to be putting my new pads/rotors/fluids in soon, too.

they're awesome to deal with, have a no-bull@#$% approach, awesome pricing, they have a long history with vw and know their stuff, and its extremely likely that they're the only people who are ever going to touch my car, until it eventually dies in half a million clicks or so.

one thing, though- you're going to have to start budgeting time wisely, as if you are in the habit of only booking a service 500kms or so before it's due, you'll likely find that you'll have to wait for 2-3 weeks, they're that busy and popular.

cheers

[Rocket36]

Interestingly, depsite the positive feedback they were more expensive than Burwin. Not by a huge amount though. Burwin are also booked about 2 - 3 weeks in advance and I can quite easily say that in my 13 years of driving and getting cars serviced, Burwin were by far the best! I've never had a service adviser make me a proper espresso coffee before, no had a lounge area with plenty of reading material and a flat screen TV. Sure I probably paid a little bit more to get out there but I don't mind the drive and it was worth it! Would seriously consider incorporating my next service into a trip to Melbourne once I've moved back to Canberra.

[Buller_Scott]

must be different with diesels, as the quotes i was getting put volkspower ahead of burwin.

that being said, i got my car from burwin, and i've spoken to their service department a fair bit. they're a seemingly honest, good bunch of guys.

you dont get dealer of the year however many years in a row for nothing....

[Bayman]

Hi Guys,

I agree with Scott at VW STh Yarra in Abbotsford always helpful and they have repaired a windscreen replacement on my Tig with Geniune glass rather than the O'Brien plain label stuff.

Just wondering if anyone can assist with servicing a Golf 5 2.0 FSI @ 60,000kms. Had the following quotes for work to be performed:
VW Burwin FTG - Service $815, Timing belt $865 but don't automatically change waterpump
VW STH Yarra Abbotsford Service $880 Timing belt and Tensioner $625 but don't automatically change waterpump ($230)
VW Sth Yarra Service $950 Timing Belt + Water pump $950
VW Camberwell Service $913 Timing Belt + W/Pump $878 chk Tensioner

Isn't it amazing that VW Sth Yarra & Abbotsford quoted such differing prices and work, have not approached Scott as to why?
Golf has extended warranty so Water pump should be covered if it fails, but I'd hate it to leak when on a trip away so might just get it done and swap the car in 12-18mths before ext warranty expires.

Anyone suggest who gives the best service. Personally I find the Bayford experience with alternative (Shell Helix) lubricants worrying as I'd prefer the Castrol/VW preferred types. Heard good and bad about all of them. Car was bought and serviced from Camberwell whereas my Tig came from VW Sth Yarra. Even though the timing belt not due until August, I will get it swapped at the service to avoid two trips, also get it all done at the same place in case any thing fails as a result.

No doubt they'll say the brakes need doing and the bill will go over $2k, anyone car to pass comment on their experience Golf V /Dealer work.

[Water Boy]

Essedon Volkswagen I beleive have a good service record.
Burwin's are great, they are more than happy to listen to me and my old man harp on about stuff and always service Mum's GL.
Campberwell not so good though...

[Bayman]

Thanks Water Boy. Burwin is where we got a good deal on ext warranty and the old salesman from Camb now works there and of course bags the old job.
What sort of issues did you know of at Camberwell apart from the usual incompetent techs? Personally I find they get too much business coming there way only cause they're there, rather than them earning customers respect. It will be interesting to see where we get the best deal on our 3rd VW purchase, betcha Camberwell won't be the winner, they just don't cut the mustard. A family associate ordered a R32 Golf and was never told it was ready to Predeliver/collect, mmmh? Seen new cars in the showrooms with incorrectly fitted accessories, tow bars & roof racks. Mind you these are put on by the Bayford mob north of Melb.

[ef9]

The previous owner of my POG missed the 15k, and did both 15k and 30K together at Sth Yarra, and got charge almost $1K, didn't think it would cost that much, as if they are doing the 15k and 30k one individually (changing oil twice, and checking things twice??).

I'm deciding if i should go to Volkspower or Burwin.....i had my APR chip and dogbone done at Volkspower, and the guys there were great, so i'm really considering them. You guys know how much it would cost for 45K service normally?

[Buller_Scott]

hey there ef9, how are ya?

i go to volkspower for all my services. i have a polo too [albiet a diesel].

from memory, the 45k is only a minor service [30k and 60k are intermediates and cost $600+ for the polo diesel]. if i recall correctly, i was quoted somewhere in the ballpark of ~$330 or so for the 45k. but there were a couple of niggles with the car, so i asked them to do an intermediate on it.

so yeah. minor service for a polo at volkspower = roughly $330 [had 2 other minor services done there].

cheers,

scotty