VW Australia Customer Care

[Transporter]

Thanks guys.

I’ve received money back in my account and am in the process of getting myself back on the road in a big van hopefully as soon as next week.

[olambo]

I seem to recall this thread heading indicating that we should beware of buying VW vans and that heading has been modified.
What changed? Oh you got your money back. Thats good.
Looks like VW has done the right thing.

[Transporter]

I seem to recall this thread heading indicating that we should beware of buying VW vans and that heading has been modified.
What changed? Oh you got your money back. Thats good.
Looks like VW has done the right thing.

You’ve answered your own question. I’ve realised that, I’ve shared my negative experience and the rest is up to members whether they chose to buy the VW commercial vehicle or not.

[Silver Caravelle]

Gday Transporter,

I am glad you got a resolution from VW, although not your preferred option of a new crate engine.

Did you also take a look at the latest various Renault van models? Seems some okay specified short and long wheel based vans.

Cheers,

Scott.

[Transporter]

Hi mate, yes, I’ve checked Renault, Traffic and Master. Though, only 1.6L come with manual, the 2.0L has the DSG. I carry almost 1,400kg and if I’d reduced it to around 1,200kg, the 1.6L engine would be pushed hard all the time. They even didn’t have the 2.0L Traffic in stock and no Master in stock either.

There’s also very limited number of Fiat Ducato MWB with 2.3L 130kW engine in manual, I found only 1 available for immediate delivery and 2 Iveco Daily MWB 1 new and 1 used with 4,000km. Also, the LDV V80 were sold out and only 1 on the way to Southgate dealer near me around mid next month. So, yeah if one needs a van today, there isn’t much out there.

[Silver Caravelle]

Hi mate, yes, I’ve checked Renault, Traffic and Master. Though, only 1.6L come with manual, the 2.0L has the DSG. I carry almost 1,400kg and if I’d reduced it to around 1,200kg, the 1.6L engine would be pushed hard all the time. They even didn’t have the 2.0L Traffic in stock and no Master in stock either.

There’s also very limited number of Fiat Ducato MWB with 2.3L 130kW engine in manual, I found only 1 available for immediate delivery and 2 Iveco Daily MWB 1 new and 1 used with 4,000km. Also, the LDV V80 were sold out and only 1 on the way to Southgate dealer near me around mid next month. So, yeah if one needs a van today, there isn’t much out there.

No worries. I note there are a few 2019 or 2020 Traffic 2.0 125kw Premium models at SA dealers around Adelaide ( at least appear to be stock). I had a quick look on Carsales. The Master is certainly not thick on the ground in SA at present unless one can be sourced interstate - probably difficult at present.

All the best with your search.

Scott.

[Transporter]

No worries. I note there are a few 2019 or 2020 Traffic 2.0 125kw Premium models at SA dealers around Adelaide ( at least appear to be stock). I had a quick look on Carsales. The Master is certainly not thick on the ground in SA at present unless one can be sourced interstate - probably difficult at present.

All the best with your search.

Scott.

Shame really they don’t come in manual, though the Renault past weekness was the gearbox. I see any automatic except ZF 8 Speed and MB 7G Tronic as something that will cost me a lot of money for repairs down the track. The automatics are often reason why many people fear to keep their cars past the warranty.

[Lance]

When the time comes to sign some sort of 'clearance' from VW, be very sure of what is in it.
They may insert that you cannot at any time make a similar claim on VW in the future....on any vehicle.
Get it checked even if it costs you money to do that.
Follow up with a claim for extras fitted to the vehicle.
If necessary, demand all the extras fitted by you before you sign anything.
If it leaves them with a van with holes in it, tough.
If it's a known fault they have little to stand on as far as I can see.

[Transporter]

Thanks for the tip mate.

[Guest001]

What about a Merc. Seems to be a yard full of them up our way

[Transporter]

What about a Merc. Seems to be a yard full of them up our way

All good now. I’ve picked up Crafter Runner and most likely will trade it in when my 4motion Crafter arrive again in 6months or so.

Thanks guys for all tips and ideas.

[Silver Caravelle]

Torsus Terrastorm off-road bus revealed | CarAdvice
Torsus Terrastorm off-road bus revealed | CarAdvice

Maybe buy this!😎

[Transporter]

Yeah, I saw that one too.