Just to respond to Guy, the first point of liability is in fact the dealer/workshop who sold & installed the product. More than likely, the lawyers will add the importer/manufacturer.
That's why the quality of the dealer is critical, in the first instance. Unfortunately in Australia, you can often locate the importer/distributor of a quality product, but then sometimes discover the local dealer knows bugger all about the product, has a workshop that looks like a chookyard...and you get the feeling the 'prentiss will be torture testing your mod on the trip for lunchtime 'burgers.
OK, I'm an old fart...so I readily admit I'll now happily accept a second best product from a quality dealer, simply because I have someone I'll trust and will go back to. On more than one occasion, I have even troubled the workshop I trust to fit a product that normally another dealer will handle. Yes, it'll cause all sorts of problems if something goes wrong, but the workshop is the key.
All this sounds very wise, but I am soon going to post about getting a mod to my car that breaks all my own rules
That's why the quality of the dealer is critical, in the first instance. Unfortunately in Australia, you can often locate the importer/distributor of a quality product, but then sometimes discover the local dealer knows bugger all about the product, has a workshop that looks like a chookyard...and you get the feeling the 'prentiss will be torture testing your mod on the trip for lunchtime 'burgers.
OK, I'm an old fart...so I readily admit I'll now happily accept a second best product from a quality dealer, simply because I have someone I'll trust and will go back to. On more than one occasion, I have even troubled the workshop I trust to fit a product that normally another dealer will handle. Yes, it'll cause all sorts of problems if something goes wrong, but the workshop is the key.
All this sounds very wise, but I am soon going to post about getting a mod to my car that breaks all my own rules

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